North American Investigations Reviews 93

Exceptional service from North American Investigations—professional, efficient, and they got me exactly the information I needed within days. So grateful for the peace of mind. I wouldn't hesitate to recommend them to anyone in need of investigative services.

When I reflect on my experience with NAI, these are the two words that come to mind: integrity and professionalism. Their meticulous approach has been truly commendable. From start to finish, NAI ensures thorough documentation, including precise photographs that serve as indisputable evidence. This level of attention to detail instills confidence in their work and reassures clients of their reliability. Additionally, they execute tasks with finesse, without ever risking exposure. In conclusion, North American Investigations has earned my recommendation.

Mine was a missing person case. It was my son. He had been missing and my daughter-in-law only alerted me 3 or 4 days later. Having been in touch with the Suffolk County Police Department in New York, I realized nothing was getting done because my son was an adult. I searched for a private investigator online and found Darrin Giglio and his company. It was the best result. Darrin and his team ended up finding my son’s body and that of another young victim AND was able to determine who was responsible for this heinous murder. All the evidence was then turned over to local law enforcement. The perpetrators were convicted and sentenced. With Darrin’s team, NOTHING would have been done and I would’ve been left with a missing son all these years and the criminals would’ve still been on the streets! Just a last word: my choosing Darrin and his team, in my opinion, was a Godsend!

I am very pleased with Darrin G - he was professional, compassionate and did the work I asked quickly and efficiently. As a parent I have had many sleepless nights worrying . He put my mind at ease. Thank you Darrin !

I never imagined hiring a private investigator, but my world got complicated. These guys figured something out that I would NEVER have been able to figure out on my own. Clear communications, results. Delivered exactly what I've been wishing for years - resolution to a vexing problem.

I was nervous about reaching out to an investigator, for the numerous possible ways it might have backfired if handled poorly. I worked with Darrin Giglio, who from the first moment was incredibly helpful and professional. He understood and respected my concerns, and conducted himself and the activities of his team perfectly and discretely. I got some valuable information that I was looking for, and was able to remain confidential the whole way. I’d definitely go to Darrin and his company again if I ever need this type of service in the future!

I had struggled for months to track down a person critical to the research I am conducting for a book. I found North America Investigators online and called their 800 number. Darrin answered and dealt with my query clearly and efficiently. I received the person's contact details within a couple of days. I was very impressed!

Darrin was very professional and responsive. The report I received was very detailed. I highly recommend.

Darrin recently helped our family to locate a loved one. His team handled the situation in a caring and discreet way. I was amazed at how quickly they succeeded in locating the family member. He returned each call/ email we sent and gave us regular updates. He completed the mission in less than three days. He was very professional, clear in communication and transparent in describing the investigation cost upfront. I highly recommend the services of North American Investigations.--JM

Darrin and his team recently helped me out with a marital situation. He was responsive, effective, and professional. I'd highly recommend him and North American Investigations.

I needed a PI to investigate a sensitive matter I had a hunch was not as it seemed. NAI's intel upon conducting a thorough background check completed transformed my view of the situation allowing me to assess my options with clarity. The information he discovered was game-changing for me. I highly recommend NAI to others in need of PI services.

FANTASTIC!! I had a difficult situation that I turned to Darrin Giglio at NAI for help. From the first time I contacted them, they were helpful and professional. Pricing was always put in writing and was transparent. Communication was stellar and follow-up was terrific. They got the job done and made sure to fill out the paperwork I needed to move forward. On a personal note, they followed through and checked up on me throughout the process. Darrin Giglio was efficient, thorough and kind to me at this difficult time. I cannot recommend them enough and Darrin in particular

Darrin was a very professional and handled my case with great care. He kept me informed regularly and gathered the information that was needed. He also worked with my limited budget. I would recommend him highly.

Darrin performed outstandingly in providing investigative information which was extremely pertinent for my use. Darrin was extremely professional, well versed, and always available even on short notice. I would highly recommend Darrin for any type of investigation at all levels of confidentiality.

I could not have selected a better company to get the job done! I highly recommended.

My husband and I contacted Darrin with our inquiry and within a day we had answers to our questions. He and the private eye assigned to us, quickly discovered what we wanted to know but could not discover on our own.

I would always recommend having a check on a potential nanny and Darrin was who I went to after many free consultations. He was able to very quickly uncover some inconsistencies in her past work history. I highly recommend Darrin because he is sincerely interested in getting the truth for his clients to enable them to make the best decisions for the families.

I was caught in an unfair situation after many years of trust in a marriage being broken. I spoke with Darrin Giglio several times and used his many years of knowledge and expertise for surveillance. Darrin Is a true professional and is available throughout the investigation. I leaned on Darrin and his team several times, in sporadic and contiguous surveillance. Locally and afar, in my case nothing was found but each time information was sent over in real time. My issue has been put to rest for now, but I will lean on Darrin again in the future. Thanks for handling a sensitive matter professionally with discretion. I thoroughly recommend Darrin and NAI.

This company literally regurgitated the same information that I gave them during the intake. I paid them over $2600 upfront. They responded by copying and pasting my intake details and emailed it back to me as their "findings". NAI is dishonest and unprofessional. So much so that they misled me into believing an authentic investigation would take place. 

Looking back, I should have suspected that NAI wasn't a reputable company. They have less than 10 reviews. Their yelp has a total of four reviews. I also suspect that the handful of reviews are from NAI's family and friends.

NAI did no investigation whatsoever. After receiving over $2000, NAI copied and pasted my findings, that they asked me during an interview “give us as many details as possible”. And handed it back to me. Then they dodged my emails. Stating that they were “still investigating”.

And drumroll please, although I’m a woman, he refers to me as a male in various emails. As “Mr”. A telltale sign that they never pursued an investigation. NAI only recalled that I was a woman after rereading my request from the intake interview. NAI preyed on this survivor of stalking for monetary gain. Victimizing me a second time. NAI and its employees knew that they had no interest or skills to pursuing an investigation. 

NAI, run by Darren Giglio ignored all my calls and emails for months. Until I posted a review. They insisted that they were still conducting its investigation. Which was a blatant lie. NAI violated me a third time by revealing why I sought an investigator. It’s sick that he couldn’t recall that after receiving compensation in advance.. Steer clear of NAI. See attached.

I retained North American Investigations after hours of due diligence and research. I had a unique situation that called for an experienced, flexible and more importantly reliable/creditable firm. I spoke with friends and family and believe it or not nobody had a knew anybody knew anyone that was reliable. So long story short, i went with online reviews and that why im taking the time to pay it forward and even write a review. North American Investigations was one of the three companies i called and right out of the gate the choice was clear. I initial spoke with Darrin and from the beginning he not only had all the right answers, he asked the right questions where i knew we was highly experienced and knowledgeable in his field of expertise. We went over the time sensitive situation and quoted me and we were off to the races...! Very few times in this world do people "do what they say/say what they do" and even fewer times do people "under promise and over delivered". This was the situation where Darrin accomplished both. I couldn't be happier with the high level of communication and the ability of this firm to be malleable and adapt to quick changing unpredictable situations. The turn around time for the project was uncanny and i highly recommend these guys to anyone in need of investigative services. 5 Stars all around couldnt be happier ! Will use again