pwdirect.co.uk Reviews 47

TrustScore 4.5 out of 5

4.7

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See what reviewers are saying

Rated 5 out of 5 stars

Superb order and product from this company , that I have been using for over 5 years now. Would not send any CD to a customer without using the CD packaging from them. I have NEVER had a CD damaged... See more

Rated 4 out of 5 stars

Everything produced and delivered as expected. Thank you. I've dropped a star because I had intended to buy some custom signs as well but, unlike other sites, the way to define what I wanted seemed... See more

Company replied

Rated 5 out of 5 stars

We had our temporary shop signs printed by PWDirect in Bacup, Rossendale and they were brilliant from start to finish. I placed the order and the signs were ready in no time. They gave really helpful... See more

Company replied

Rated 5 out of 5 stars

I bought some items recently and when they arrived by mail they had been severely damaged in transit. I brought to their attention and without a moment's hesitation they offered to send replacement... See more

Company replied

Company details

  1. Manufacturer
  2. Print Shop

Written by the company

PWDirect (Auctionpax) a very forward thinking company, with a family run feel, fine attention to detail and a heavy focus on Quality of service and the products we supply. We work along side local Manufacturers to develop and provide high quality Cardboard boxes and mailers , perfect for sending most items through the postal and courier system in this rapidly changing shopping environment, so that you can have what you need when you need it. Our Bubblewrap and Cardboard products are all produced locally in the Lancashire / Manchester area, with many other products added to our range - parcel tape, office supplies, Grey Mailing Bags, envelopes, labels, documents enclosed pouches, we really are a one stop shop. With the latest Roland Large-Format Inkjet Printers, We continue to improve the quality of our signs products, all are designed, printed and made by hand here in our production suite in Bacup. All are weatherproof, suitable for Indoor, Outdoor, upside down, inside out almost anywhere you would like. So PWDIRECT , Packaging Warehouse, Vital Signs, Auctionpax , which ever name you recognise we are all and the same, we are twenty years in the making and going as strong today as we were twenty years ago, although in some ways hardly recognisable, still holding true to our core beliefs GREAT QUALITY, GREAT PRODUCTS, GREAT SERVICE all with a personal touch and definitely not a faceless company , just there to take your money!


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

47 reviews

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Replied to 100% of negative reviews

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Rated 5 out of 5 stars

Superb order and product from this…

Superb order and product from this company , that I have been using for over 5 years now.
Would not send any CD to a customer without using the CD packaging from them.
I have NEVER had a CD damaged through the post even as far as New Zealand👍👍

May 1, 2026
Rated 5 out of 5 stars

Friendly and helpful

Friendly and helpful, prompt delivery

April 14, 2026
pwdirect.co.uk logo

Reply from pwdirect.co.uk

Thank you for your kind feedback, we really do appreciate it. Have a great weekend

Rated 5 out of 5 stars

blooming fantastic !!

blooming fantastic !!
one very happy customer
I asked for a few alterations and an image to be added to my signs
exceeded my expectations
thankyou team

April 9, 2026
Unprompted review
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Reply from pwdirect.co.uk

Thank you for your kind feedback, we enjoyed working with you and seeing your design come to life. Thanks again

Rated 5 out of 5 stars

WOW!

WOW! what can i say - very professional, delivery very fast. Will use again.

March 31, 2026
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Reply from pwdirect.co.uk

Thank you for your kind feedback, look forward to working with you in the future

Rated 5 out of 5 stars

Superb

The whole process of ordering was seamless. PW Direct were friendly and very helpful when assisting with the artwork. Printing and delivery was quick and the product is of great quality. Definitely recommend.

March 2, 2026
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Reply from pwdirect.co.uk

Thank you for the feedback, it was great working with you and seeing your vision come to life

Rated 5 out of 5 stars

Prompt delivery sign exactly as…

Prompt delivery sign exactly as described quality colour printing. Packaged well great updated communication for delivery. Very happy with purchase would definitely recommend

February 25, 2026
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Reply from pwdirect.co.uk

Thank you for your kind feedback, we really do appreciate it. Thanks again

Rated 5 out of 5 stars

Fantastic company

Ordered a few items including bespoke designs. Excellent service and great quality products. Offering more soon. An excellent business all round.

March 2, 2026
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Reply from pwdirect.co.uk

Thank you for your kind feedback, love working with you and the local football team, great to see so many projects coming to life. Look forward to working with you more in the future

Rated 5 out of 5 stars

I needed some custom signs making and…

I needed some custom signs making and they couldn't have been more helpful and made just what I needed

February 4, 2026
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Reply from pwdirect.co.uk

Thanks for your feedback and so pleased that the signs were what you were looking, they were a really interesting design

Rated 5 out of 5 stars

Excellent fast service

Excellent fast service, use them often now as order usually arrives within a few days from ordering, even special orders

February 5, 2026
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Reply from pwdirect.co.uk

Thank you for your kind feedback, we always aim to get orders processed and dispatched as soon as possible.

Rated 5 out of 5 stars

Very good service.

I bought some items recently and when they arrived by mail they had been severely damaged in transit.
I brought to their attention and without a moment's hesitation they offered to send replacement despite the fact it was not really their fault. That's what I call good customer care!

October 27, 2025
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Reply from pwdirect.co.uk

Thank you for your kind feedback, we really appreciate it. If there is an ever an issue with a customers order we will always work to resolve it as best we can, thank you again

Rated 5 out of 5 stars

great products

great products, reasonable pricing, good customer service. fully recomended

January 5, 2026
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Reply from pwdirect.co.uk

Thank you for your feedback and for trusting us for all these years, it really means alot.

Rated 5 out of 5 stars

A Sign of the Times

Great company great product fast delivery excellent customer service

December 4, 2025
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Reply from pwdirect.co.uk

Thank you for your kind feedback, it really does mean a lot to us

Rated 4 out of 5 stars

AOK, but I avoided the custom sign order process

Everything produced and delivered as expected. Thank you.

I've dropped a star because I had intended to buy some custom signs as well but, unlike other sites, the way to define what I wanted seemed far too clunky and likely to be misinterpreted. Given the custom sign editor didn't allow me to see the artwork I would get, and it said I was responsible for any mistakes, I wasn't prepared to risk it.

December 1, 2025
Unprompted review
pwdirect.co.uk logo

Reply from pwdirect.co.uk

Thanks so much for your review — we’re really glad everything arrived as expected.

Sorry to hear the custom sign process felt a bit clunky. Your feedback is really helpful, and we’ll be working on making it clearer and easier to use. If you ever want to order custom signs again, we’d be more than happy to walk you through it and provide a proof beforehand.

Thanks again for choosing us!

Rated 5 out of 5 stars

We had our temporary shop signs printed…

We had our temporary shop signs printed by PWDirect in Bacup, Rossendale and they were brilliant from start to finish. I placed the order and the signs were ready in no time. They gave really helpful advice on the shop signage design and materials and the quality of the finished signs is spot on. We’ll definitely be going back to PWDirect for more printed banners, shop front signs and our full shop signage in Bacup.

December 3, 2025
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Reply from pwdirect.co.uk

Thank you so much for your lovely review! We’re really happy to hear that you were pleased with your temporary shop signs and that our advice helped along the way. It was a real pleasure working with you.

We’re grateful for your support and can’t wait to help you again with your banners, shop front signs, and the full signage when the time comes. Thanks again for choosing PWDirect in Bacup — it means a lot to us!

Rated 5 out of 5 stars

Easy to use website

Easy to use website, great product range, very very good prices, fast delivery.
Highly recommended business.

November 4, 2025
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Reply from pwdirect.co.uk

Thank you for your feedback, we are always working on our website to make it an easy shopping experience, glad you found the site easy to use. Thank you again

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