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Review summary
Based on reviews, created with AI
What people talk about most
Based on these reviews
Probably not your fault but shipping is very slow. Also I wasn’t aware of the tariff charge by UPS until after the item was shipped. Otherwise I am very satisfied with the response from your agent. Ni... See more
The watch that I received was exactly as I had requested. I am very happy with this transaction.
Vast selection to choose from with detailed descriptions of each watch and multiple photographs. Easy payment which was promptly responded to once it hit their account. After a short delay a photograp... See more
Company details
Written by the company
Py-Luxury offers premium 1:1 replica watches, custom made solid gold watches with exclusive quality. Experience affordable elegance with unmatched quality and style. Share your feedback on Trustpilot!
Contact info
349 Vũ Tông Phan, Khương Đình, 100000, Hanoi, Vietnam
- +84976342394
- pygroupglobal@gmail.com
- pyluxury.com
4.4
Excellent
61 reviews
Replied to 100% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Reverso
very truthful product to the picture in the catalog. Very high quality finish as well, and 99% lookalike the original
December 10, 2025
The information provided was accurate
The information provided was accurate, product quality great and the website provided information that was educational.
December 15, 2025
Probably not your fault but shipping is…
Probably not your fault but shipping is very slow. Also I wasn’t aware of the tariff charge by UPS until after the item was shipped. Otherwise I am very satisfied with the response from your agent. Nice watch.
December 10, 2025
Great Product!
I purchased two watches from Py-Luxury and they were both fantastic, both looked and operated exactly as advertised. They were transparent with shipping and tracking information, and received everything in time for Christmas presents. Will definitely be utilizing them again
December 1, 2025
Very Happy. Well done!
Excellent communication and a perfect product. Highly impressed!!
December 3, 2025
Not the correct watch
The version of the speedmaster that was received was not the version of the speedmaster on the website. Though there is nothing wrong with the watch, it is not the one I wanted. I’m going to keep it as sending back is a hassle. Plus, I already removed the protective plastic.
November 26, 2025
Reply from Py-Luxury
Hi. I am sorry for the problem you had. I just checked and realized that this model has 2 versions with open backside and closed backside and I have sent you the open backside version. They are same quality but just not the one you like. For this mistake, I would like to offer you 30% discount (at least $200 discount) on your next order.
Again, I am really sorry. Thank you for trusting me !
super responsive customer service
the company was super responsive and even accommodated a special request. even with this, i received the item very quickly.
November 14, 2025
Great service / fast response / quality…
Great service / fast response / quality product
November 13, 2025
GOOD service , i will be back for sure
I am a real person by the way ...I was hesitant at first but the team over there is very efficient . and moved fast than other platforms i read about. and delivery was within 5 days after i saw everything. I will be purchasing more in the future.
November 11, 2025
Buying
Mr. Tran is a great businessman. Very helpful and always available. He understands his profession, this was clear from the conversations.
I have ordered from him several times and I will remain a loyal customer!
November 8, 2025
A reliable first class operation one can feel totally comfortable with
Vast selection to choose from with detailed descriptions of each watch and multiple photographs. Easy payment which was promptly responded to once it hit their account. After a short delay a photograph of the actual watch about to be shipped and then step-by-step tracking to delivery. Item delivered was exactly what was ordered in perfect condition. Have already ordered a further watch
October 28, 2025
Communication services just perfect
Communication services just perfect. I hope I will enjoy my purchase. Watch looks just perfect, size is perfect. Thank you
November 4, 2025
The communication is incredible
The communication is incredible, even with a massive time difference of 12 hours. The product is incredible. Beyond incredible. I have nothing but great things to say and their shipping is very quick worldwide.
October 28, 2025
you can trust them
Fast shipping, very nice communication and very helpful! Everything was as promised!!!
October 28, 2025
Honest and responsive after sale service
The company has a good product and they are very particular with the quality. I would recommend this company.
October 6, 2025
Building trust from far away
This was a new experience for me. Therefore, trust was the key. If I didn't feel comfortable with the person I was dealing with, this would of never happened. He always answered my texts. He never left me hanging. Very good person! Very nice watch as well! Happy 😊
October 10, 2025
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