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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their exceptional helpfulness and supportive nature, highlighting their dedication to ensuring a positive user experience. Many people found the service to be incredibly effective, enabling them to secure hard-to-get tickets for various events, often within a short timeframe. Consumers frequently commend the ease of use of the website and the overall smooth process of obtaining tickets. The community and moderators are often described as friendly and encouraging, providing valuable tips and assistance. Reviewers appreciate the transparency and efficiency of the service, noting that it significantly improves their chances of getting tickets compared to traditional methods.

What people talk about most

Staff

Consumers find staff to be positive. Many reviewers highlight the team's incredible helpfulness and kindness,... See more

Service

Users describe positive interactions with service, highlighting it as excellent, brilliant, and amazing. Many... See more

Order

People report positive experiences with order, often securing highly sought-after tickets for events like... See more

User experience

Reviewers express high satisfaction with the user experience, highlighting its ease of use and intuitive... See more

Website

Customers consistently note positive experiences with the website. Reviewers praise it as a fantastic... See more

Based on these reviews

Rated 5 out of 5 stars

Pyngo Ticket Alert app is an absolute GAME-CHANGER 🎉! This app is perfect for anyone who's always on the hunt for awesome events and tickets. The alert system is super convenient, notifying you the m... See more

Rated 5 out of 5 stars

Wish I’d heard of Pyngo sooner! Managed to get 2 Electric Picnic tickets two days after joining. Absolutely delighted as had given up all hope of getting any. Very easy and straightforward to use too,... See more

Rated 5 out of 5 stars

Wanted Oasis tickets, got Oasis tickets. Two tickets! Within around ~ 2 days of joining. Easy to use, great service. Team are all transparent, helpful and generally just sound. Great to see tickets go... See more

Rated 5 out of 5 stars

Such a brilliant service, scored a ticket to EP <48 hours after first joining. I hadn't used Discord before so bit of a learning curve but the mods could not be more helpful, friendly and encouraging.... See more


Company details

  1. Software Company

Written by the company

Pyngo checks official websites and authorized resellers and notifies you when tickets become available for your favourite events. Pyngo LTD is an independent service provider. We are not associated with any ticketing platform. Please refer to our Terms and Conditions for more details


Contact info

4.9

Excellent

TrustScore 5 out of 5

257 reviews

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Replied to 100% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

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Rated 5 out of 5 stars

Superb!

The staff are so lovely, personal shout out to Courts for helping us so much even when she was busy to secure tickets, and King Penguin of course for being so helpful and accommodating and giving us tips and tricks on how to increase our chances of getting tickets! I would highly recommend Pyngo to anyone 😊

April 15, 2026
Unprompted review
Rated 5 out of 5 stars

10/10 Service

Got tickets within a week for Electric Picnic and another gig. Excellent service which I will undoubtedly be subscribing to again in the future.

April 14, 2026
Unprompted review
Rated 5 out of 5 stars

Above and beyond service! <3

Above and beyond service! I couldn’t recommend Pyngo more - especially to music lovers around the world.

I’ve been using Pyngo on and off for about a year now, and my only regret is not discovering it sooner.

Beyond the detailed and user-friendly search for your favourite shows, what truly sets Pyngo apart is the community. It’s a space full of genuine music enthusiasts who are eager to help one another - being part of it is both exciting and inspiring. You can learn so much and also contribute by helping others.

I also want to highlight that I managed to get face-value tickets for some incredibly high-demand shows, including Oasis last year and Harry Styles’ One Night Only show in Manchester this year - something that simply wouldn’t have been possible without the Pyngo team.

On top of that, their customer service is a solid 10/10. Whether I had questions about purchasing, subscriptions, or just needed advice, they were always responsive, helpful, and genuinely supportive.

What I appreciate the most is that Pyngo is clearly built with real fans in mind - helping people get tickets at fair prices while actively pushing back against bots and inflated resale markets.

For that alone, Pyngo will always have a special place in my heart.

Thank you, Pyngo team - you’re doing something truly great!

April 9, 2026
Unprompted review
Rated 5 out of 5 stars

Highly recommend

A really great service. In a market that feels like it’s constantly being taken over by scalpers and bots, Pyngo is a total breath of fresh air.

What really sets them apart isn’t just the tech, it’s the community spirit. You can tell the team genuinely cares about getting tickets into the hands of real fans at face-value.

February 27, 2026
Unprompted review
Rated 1 out of 5 stars

Don’t waste your money

Don’t waste your money.
Since paying for this Ive had several alerts but these come a couple of minutes AFTER Twickets alerts so tickets have already gone.
Complete & utter waste of money and it does not work as advertised.

February 19, 2026
Unprompted review
Pyngo logo

Reply from Pyngo

We’re sorry that it hasn't worked for you this time, and can understand the frustration from not being able to get the tickets you wanted.

In the world of automated bots and scalpers, it is impossible to guarantee that you'll get tickets, but what we do provide is a fighting chance as seen from the hundreds of success stories.

We'll look to continue improving our tech and platform in the meantime - thanks for your feedback.

Rated 5 out of 5 stars

Electric Picnic

Managed to get Electric Picnic tickets after not getting them in the general sale.
This is my fourth time using Pyngo and have no issues!
You know its super safe because you purchase directly from Ticketmaster.
I've attended two concerts now with tickets I've gotten from Pyngo and could not recommend more!

January 16, 2026
Unprompted review
Rated 5 out of 5 stars

Wish I’d heard of Pyngo sooner

Wish I’d heard of Pyngo sooner! Managed to get 2 Electric Picnic tickets two days after joining. Absolutely delighted as had given up all hope of getting any. Very easy and straightforward to use too, and this is coming from someone who has never been on Discord and useless at all things tech. Highly highly recommended. Thanks, Pyngo!

January 22, 2026
Unprompted review
Rated 5 out of 5 stars

A rare gem

Pyngo is a genuine rare gem that made my biggest dream come true just before the year ended. I’m beyond appreciative of their honest, trustworthy support for real fans who are desperately trying to secure tickets to the gigs and events they love especially after lightning fast sellouts and the temptation to pay several times face value on so-called “official” resale platforms.

I’m fully committed to supporting this organisation going forward, and for the first time in years, I feel hopeful again as a concert-goer after almost giving up on getting tickets in the chaos we call London.

November 24, 2025
Unprompted review
Rated 5 out of 5 stars

A fantastic platform!!

A fantastic platform! Big shout out to King P, Courts and all the team. I got tickets for EP, ATN and serval more :) the community chat is great, everyone is helpful, supportive and the banter is great! I would highly recommend Pyngo! :)

December 24, 2025
Unprompted review
Rated 5 out of 5 stars

Excellent service

Excellent and easy to use service! Friendly and helpful community
Have to use discord which I never used before but it’s easy to get the hang of

December 8, 2025
Unprompted review
Rated 5 out of 5 stars

Delivers

A good value, helpful and excellent service which really comes through when you need it most. Comes highly reccomended.

December 4, 2025
Unprompted review
Rated 5 out of 5 stars

Amazing service

Amazing service, the staff are so helpful. Got bucket list concerts sorted thanks to this service. Will definitely be using this in the future

November 22, 2025
Unprompted review
Rated 5 out of 5 stars

Pyngo is class!!

I got a ticket to Fred Again in Dublin when it was all sold-out. The demand was crazy for resales but Pyngo got the job done. Great group chat too, helping everyone, 10/10 recommend! Shoutout to KP!

October 31, 2025
Rated 5 out of 5 stars

Great app

Great app, sorted out the ticket I was after the same evening. Friendly on the discord app too.

November 13, 2025
Unprompted review

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