Qdos Contractor Reviews 150

TrustScore 5 out of 5

4.8

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their efficiency, professionalism, and helpfulness, making interactions pleasant and straightforward. Many people highlight the exceptional customer service, noting that the team is always at hand and provides immediate support. Reviewers frequently mention quick response times, with many issues resolved within minutes, and appreciate the clear, concise explanations provided. However, some customers also noted that they experienced complications with the assessment process, which led to delays.

What people talk about most

Staff

Reviewers highlight positive aspects of staff. Customers consistently praise the team for being helpful,... See more

Service

Reviewers mention positive feedback about service, consistently praising its efficiency, professionalism, and... See more

Customer service

Customers consistently note positive experiences with customer service. Reviewers frequently praise the... See more

Response time

People report positive experiences with response times. Customers consistently praise the quick and efficient... See more

Based on these reviews

Rated 5 out of 5 stars

Initially dealt with via chat, Harlie was very efficient. Passed me onto a colleague who called me whilst myself and Harlie were still ending our chat. Hannah was ver personable and efficient, taking... See more

Rated 5 out of 5 stars

Every time I have contacted them about something over the last 2 years I have been with QDOS, it has always been quick and easy. Efficient team and great customer service. Kaisey in particular was hel... See more

Rated 5 out of 5 stars

I was struggling online getting insurance for the first time, I was recommended Qdos. Their website was so much easier to use but I was still a little daunted. I received a phone call from Harli... See more

Rated 5 out of 5 stars

I have several policies with QDOS. I needed some specific help with a contract and my account manager Harlie was quick to call and help me identify the right team. She passed me on to Emily the con... See more

Company replied


Company details

Written by the company

Contractor insurance at competitive premiums from self-employed contractor and IR35 legislation specialists, Qdos Contractor. Instant Online Quotes


Contact info

4.8

Excellent

TrustScore 5 out of 5

150 reviews

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Replied to 100% of negative reviews

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Rated 5 out of 5 stars

Qdos are the best option, trust me

Qdos never fail to offer the best insurance products for ltd company contractors. Their prices are excellent, their service is top notch, professional and trustworthy. When it came time for renewal, Kaisey Higgott's help was excellent.

April 8, 2026
Unprompted review
Rated 5 out of 5 stars

Got straight through to Qudos

Got straight through to Qudos, renewed my policy without any issue. This was after previously telling them I was not going to renew (this wasn't due to me being unhappy with them, I am making my company dormant and possibly retiring☹️).

March 31, 2026
Unprompted review
Rated 5 out of 5 stars

Good and easy

Kaisey Higgott was great and I had a good experience doing this for the first time and was made to feel as ease .would highly recommend.

March 24, 2026
Unprompted review
Rated 5 out of 5 stars

Qdos insurance

Got my new insurance documents through and noticed there was an error, so I phoned Qdos. I was quickly put through to Kaisey Higgott, who was extremely helpful, easy to understand, and fixed the problem straight away. Fantastic service — quick, efficient, and completely stress-free. Really impressed!

March 16, 2026
Unprompted review
Rated 5 out of 5 stars

Great service from Kaisey Higgott!

Great service from Kaisey. She responded to my email very quickly and then called me to help with my request. She was very helpful, friendly, and made the whole process smooth and straightforward. I really appreciate the support she provided.

March 13, 2026
Unprompted review
Rated 5 out of 5 stars

Outstanding service

I would highly recommend Qdos Contractor insurance company. Harlie has arranged the correct insurance product at the correct level of cover for me. Fantastic service.

Nataliya

March 4, 2026
Unprompted review
Rated 5 out of 5 stars

Efficient and straight to the point!

Every time I have contacted them about something over the last 2 years I have been with QDOS, it has always been quick and easy. Efficient team and great customer service. Kaisey in particular was helpful in helping me sort out the right level of cover for my business, upgrading the policies and cancelling the old ones. All was done within 10 mins on the phone.

March 2, 2026
Unprompted review
Rated 5 out of 5 stars

Competitive price and great Customer Service

Harlie is my account manager at QDOS and provided a fantastic service.

She came back with a response really quickly following an email I sent to her regarding an insurance policy quote.

All my outstanding queries were resolved and she provided a quick turnaround in arranging to contact me in purchasing my policy.

I am extremely happy with the price of the policy and the efficient service provided by Harlie.

February 25, 2026
Unprompted review
Rated 5 out of 5 stars

Been with them over 7 years now

Been with them over 7 years now. Last week I had to change my policy mid term and make few other changes. Harlie McKeown handled it so well and sorted everything out in just mins. Sent me the documents instantly and a follow up email too after 3 days to confirm everything is good. Highly recommend these guys.

February 19, 2026
Unprompted review
Rated 5 out of 5 stars

Harlie McKeown was excellent to deal with...

Harlie McKeown was excellent to deal with. She helped me update my policies over the phone and was polite, calm and genuinely helpful throughout. She clearly explained some regulations I wasn’t aware of, and made sure everything was set up properly. She was patient with all my questions. Very satisfied with the service.

February 19, 2026
Unprompted review

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