Qeepl Luggage Storage Reviews 361

TrustScore 4.5 out of 5

4.7

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

Everything is fine! Very convenient and inexpensive. Thank you! Luggage storage at the hotel not far from Kitay-gorod metro station. Do not listen to the navigator, he suggests going around the buildi... See more

Rated 5 out of 5 stars

Tony was fantastic! Qeepl's rates were the best on the market, the drop-off and pick-up process were wonderfully simple (including an address very centrally located and easily locatable), and Tony (... See more

Rated 5 out of 5 stars

I was initially very nervous/skeptical given lack of reviews of this facility. I had no other options having stayed in airbnb. I went with it based on reviews of the company in other areas. I was ple... See more

Rated 5 out of 5 stars

app didn’t work while attempting my payment but went online and worked perfectly fine. Once payment is complete they provide you with the name and phone number. Easy to use safe and friendly service.... See more

Company details

  1. Online Marketplace

Written by the company

Store your luggage in a few clicks


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

361 reviews

5-star
4-star
3-star
2-star
1-star

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great service

Great service, good location.
on top of the luggage storage Nat really helped me getting around, responding almost immediately and giving clear instructions.
Highly recommended!

March 17, 2023
Unprompted review
Rated 4 out of 5 stars

Safe affordable storage option, website needs improvement

Overall, the luggage storage process was easy and there were locations near where we wanted to go. The website is sometimes difficult or confusing to navigate, and neither Apple Pay nor Google Pay worked purposely as payment methods. That said, this was the most affordable storage option and the people at our location were lovely and helpful. I would definitely use this service again over other choices.

January 29, 2023
Unprompted review
Rated 4 out of 5 stars

Not for valuable stuff

Pro: Online booking and payment. Plenty of storage locations across the city (Moscow).
Cons: This isn't a locker so you have to trust people who keep your luggage.

January 8, 2023
Unprompted review
Rated 4 out of 5 stars

Great service when you are in between…

Great service when you are in between places and don't want to drag luggage all day. My only complaint is on the pricing. It seems like it's a flat price/bag regardless of the size of the bag which seems a bit unfair. I didn't like paying the same price for my small backpack and massive suitcase. If anything it would be nicer if I'd pay half price for small bags.

Other than that, it was very useful and I would use this service again

December 27, 2022
Unprompted review
Rated 5 out of 5 stars

Pleasant surprise

I was initially very nervous/skeptical given lack of reviews of this facility. I had no other options having stayed in airbnb. I went with it based on reviews of the company in other areas. I was pleasantly surprised by the legitimate hostel that had decent reviews hosting this option. It is in the 5 deciembre neighborhood close to El Centrol, Malecon and decent things. It felt safe, secure, reputable.

December 23, 2022
Unprompted review
Rated 5 out of 5 stars

You made our trip

You made our trip! It was cool to walk around Hollywood without dragging our bags along

November 23, 2021
Unprompted review
Qeepl Luggage Storage logo

Reply from Qeepl Luggage Storage

Thank you!😇

Show reviews in all languages. (361 reviews)

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look