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See what reviewers are saying

Rated 5 out of 5 stars

I have been with this company since my child (now almost 5) was born and have a book for each year of her life. The app makes it so easy to add memories and I love that I can add so much text to the b... See more

Rated 1 out of 5 stars

This was convenient to document when I was busy with a newborn, but creating and printing the book is a total scam. I had a book credit that "expired" but there was no expiration date originally liste... See more

Rated 5 out of 5 stars

Qeepsake is amazing to enable you to keep an ongoing photo album wherever you are, to enter in those first words or first smiles - all those important first moments and more! Then, you can setup a dis... See more

Company replied

Rated 3 out of 5 stars

I really appreciate the text abilities - words and pictures - annoying that the captions don't save with the photos I text in. The daily questions are only okay (maybe one in four questions are actual... See more

Company replied

Company details

  1. Technical Service

About Qeepsake

Written by the company

Helping families capture & celebrate meaningful memories!

As seen on ABC's Shark Tank, Qeepsake helps busy parents save beautiful memories of their baby or child. Quickly and easily journal photos and milestones just by sending texts or by using the Qeepsake app. Turn these memories into real photo books by ordering printed albums.

Qeepsake sends you question prompts for each of your children. Simply reply to a text message and a new memory is saved in your child's journal! It's that easy.

Add more to your saved memories! Upload more photos, edit your journal entries, build photo collages, and best of all… preview and order your family album.

Contact info

3.5

Average

TrustScore 3.5 out of 5

119 reviews

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Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

Important Firsts All In One Place

Qeepsake is amazing to enable you to keep an ongoing photo album wherever you are, to enter in those first words or first smiles - all those important first moments and more! Then, you can setup a distribution list and share it with friends and family rather than having an unfinished book collecting dust somewhere in your house. I love Qeepsake!

April 4, 2023
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Reply from Qeepsake

Hi Dan & Nicole, thank you so much for your positive review! We love your LOVE of Qeepsake! We're so happy that Qeepsake was able to help you have all your important firsts all in one place! If there's anything else we can do to improve your experience, please let us know. Thanks for choosing Qeepsake!

Rated 2 out of 5 stars

Not thrilled

The idea is great!! It's easy to use and convenient. The books are extremely costly. Now the big problem poor photo quality in an outrageous priced book. The pictures are very dark compared to the originals and are grainy. My originals are bright , vibrant, and clear. The ones in my $150 photo book are dark and fuzzy. Not vibrant at all. I'm no newbie to photo books. I have about 20 photo books created by mixbooks. They are beautiful and bright. There is also way too much white space on the pages of these books. Love the idea but you've got to work on your printing quality.

April 4, 2023
Unprompted review
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Reply from Qeepsake

Hi Angela! We are sincerely sorry that your Qeepsake Book didn’t meet your expectations and that the quality was so poor. At Qeepsake we believe quality is of the utmost importance, and strive to provide our members with books that will last for years to come. If you email support@qeepsake.com, we would be happy to look into what happened and either reprint your book or get you a refund.

Rated 4 out of 5 stars

Excellent product!

I ordered two books from Qeepsake. One for each of my kids, and it covered a 12 month period of time. I enjoyed getting a question daily and I thought some of the questions were too repetitive. I really enjoyed the layouts for the individual add-on posts, and that I could include multiple photos. I liked that I could go back easily to edit typos and content.

It was easy to see during the editing process what the book was going to look like.

The quality of the binding on the hardcover is excellent. The quality of the paper and clarity of the photos were excellent!

The only thing keeping me from giving it a 5 star review is that I didn't have much control over the layout of the book. There were a couple of pages that printed with just a single question on it, and I would have preferred a better use of space for that page. I would also have preferred some options on cover color. I don't like that it's a white cover.

I wish this product had been available when my kids were babies! I love it, and I'm very happy I can so easily record memories!

January 27, 2023
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Reply from Qeepsake

Hi Amber, thank you for the feedback. We’re happy we helped keep you on track with your journaling! Our printable books are pre-designed for busy families who want a way to share and showcase their family’s story without all the hassle of layout and design. Our goal is for everyone who orders a book to find joy in looking back at the memories they saved! We love hearing what is important to our members, so feel free to write in to support@qeepsake.com with any additional suggestions!

Rated 5 out of 5 stars

I love how user friendly the app is and…

I love how user friendly the app is and convenient for keeping memories recorded from anywhere.

March 30, 2023
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Reply from Qeepsake

Hi Katie, We are really grateful and appreciate you taking the time to share your rating with us! It makes our day knowing that our users feel like the app is convenient and helpful for them! Thanks for choosing Qeepsake and if you ever need anything, don’t hesitate to reach out to support@qeepsake.com.

Rated 5 out of 5 stars

2,000 memories and counting

In the last three years I have sent in more than 2000 photos and purchased seven Qeepsake books. Every book feels like a masterpiece of memories to me. I am so proud of our collaboration. Thank you to the tech team and all of the people who have given me the gift of remembering my child’s early years.

March 30, 2023
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Reply from Qeepsake

Hi Megan, thank you for your positive review! We LOVE your love of Qeepsake and we are really thrilled to know that you are so happy with your Qeepsake Books! If there's anything else we can do to improve your experience, please let us know. Thanks for choosing Qeepsake!

Rated 5 out of 5 stars

I love this app!

I love this app! Easiest way for me to track my baby's growth, milestones, and just sweet things that happen day to day. Haven't ordered a book yet, waiting for a sale, but excited to have print someday!

March 30, 2023
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Reply from Qeepsake

Hi Joy, We are really grateful and appreciate you taking the time to share your rating with us! It makes our day knowing that our users feel like the app is convenient and helpful for them! Our Mother's Day sale is right around the corner so keep an eye out for texts and emails from Qeepsake, and if you ever need anything, don’t hesitate to reach out to support@qeepsake.com.

Rated 5 out of 5 stars

I had a great experience with Qeepsake

I had a great experience with Qeepsake. The books turned out great! Our family loved them! The only recommendation I have for Qeepsake, is to look into enabling a mass upload of pictures. It was a bit tedious, adding pictures individually.

January 2, 2023
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Reply from Qeepsake

Hi Marcie, We are really grateful and appreciate you taking the time to share your rating with us! It makes our day hearing about how much our customers love their Qeepsake Books! We are always developing and releasing new features for our members, so we'll certainly keep you posted if this is something that becomes available! Thanks for choosing Qeepsake and if you ever need anything, don’t hesitate to reach out to support@qeepsake.com.

Rated 3 out of 5 stars

I absolutely love the app but find the photo books too expensive

I absolutely love the app and have been using it for years but the books are so expensive that I haven’t been able to print them in the last couple years and therefore I find myself less likely to continue adding memories to my Qeepsake

March 30, 2023
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Reply from Qeepsake

Hi Bri, thank you for your feedback! At Qeepsake we believe quality is of the utmost importance, and strive to provide our members with books that will last for years to come. We do run several sales for paid members throughout the year, such as our flash sale that is happening right now! Keep an eye out for texts and emails from Qeepsake to stay in the loop about current promotions and sales!

Rated 5 out of 5 stars

Easy and intuitive

Easy and intuitive. Not too many options but still enough to guide the process effectively.

March 30, 2023
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Reply from Qeepsake

Hi Shasta, We are really grateful and appreciate you taking the time to share your rating with us! It makes our day knowing that our users believe Qeepsake is easy and intuitive! Thanks for choosing Qeepsake and if you ever need anything, don’t hesitate to reach out to support@qeepsake.com.

Rated 5 out of 5 stars

I enjoy using this app

I enjoy using this app. It makes keeping a baby book easy.

March 30, 2023
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Reply from Qeepsake

Hi Kiara, We are really grateful and appreciate you taking the time to share your rating with us! It makes our day knowing that our users believe Qeepsake is easy! Thanks for choosing Qeepsake and if you ever need anything, don’t hesitate to reach out to support@qeepsake.com.

Rated 5 out of 5 stars

As a first-time mom

As a first-time mom, finding time to write down the sweet, hard, and amazing moments of the beginning of our family journey was difficult. Learning, remembering managing so many new things about parenthood is a lot. Qeepsake made it super easy for me to just decompress at nights and write down a few things that I want to remember from the day. I'm so excited to share the book with our daughter when she's able to enjoy it! I also hope it will be something she can reference if she decides to have a family one day!

March 29, 2023
Unprompted review
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Reply from Qeepsake

Hi Ms. Cho, We are really grateful and appreciate you taking the time to share your rating with us! It makes our day knowing that our users feel like the app is convenient and helpful for them! Thanks for choosing Qeepsake and if you ever need anything, don’t hesitate to reach out to support@qeepsake.com.

Rated 5 out of 5 stars

I love Qeepsake!

I love Qeepsake! The books are so beautiful and it's so easy to use!

January 28, 2023
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Reply from Qeepsake

Hi Jamie, We are really grateful and appreciate you taking the time to share your rating with us! It makes our day knowing that our users feel like the app is convenient and easy for them to use! Thanks for choosing Qeepsake and if you ever need anything, don’t hesitate to reach out to support@qeepsake.com.

Rated 5 out of 5 stars

I am in love with the Qeepsake app!

I am in love with the Qeepsake app! I have Been a user for 5yrs and it is so special looking back and getting books printing of my 2 kiddos! They make it so easy to track and log memories and milestones!

March 29, 2023
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Reply from Qeepsake

Hi Rachel, thank you so much for your positive review! It makes our day hearing about how much our customers love their Qeepsake Books and We absolutely LOVE your love of Qeepsake! If there's anything else we can do to improve your experience, please let us know. Thanks for choosing Qeepsake!

Rated 3 out of 5 stars

Meh...

I really appreciate the text abilities - words and pictures - annoying that the captions don't save with the photos I text in. The daily questions are only okay (maybe one in four questions are actually relevant to the stage my child is in and another one in four are just nonsense like 'what does they/zem like about vacations' when I clearly marked boy). The books are a bit pricey and Shutterfly has better layouts. Also, it's terrible that you can't order a book with ALL your kids memories (you can mark every memory for every kid, but that seems to lose the point); I guess it's made for only children...

March 29, 2023
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Reply from Qeepsake

Hi there, thank you for taking the time to provide us with your feedback! We are so sorry to hear you are having issues with texting. Our suspicion is that this is an issue occurring outside of Qeepsake. We'd also be happy to look into the questions you are being sent! Give us a chance to improve your experience by emailing support@qeepsake.com.

Rated 5 out of 5 stars

So user friend and quick

So user friend and quick! Great to jot down a note to go with a pic and quick story that otherwise would have been forgotten.

March 28, 2023
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Reply from Qeepsake

Hi Lindsey, Thank you so much for taking the time to share your rating with us! It makes our day knowing that our users feel like the app is convenient and helpful! Thanks for choosing Qeepsake and if you ever need anything, don’t hesitate to reach out to support@qeepsake.com.

Rated 5 out of 5 stars

Forever Qeepsake!

Love Qeepsake! It is perfect for me on the go. I can make an entry while baby sleeps in my arms, I can add pictures while in the car, and review with friends and family. Love that if anything happened to the book, I could always get a new one. I have many family members who have lost their baby scrapbooks and have nothing. I will always have my memories!!

March 28, 2023
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Reply from Qeepsake

Hi Kirstin, Thank you so much for taking the time to share your rating with us! It makes our day knowing that our users feel like the app is convenient and helpful! Thanks for choosing Qeepsake and if you ever need anything, don’t hesitate to reach out to support@qeepsake.com.

Rated 5 out of 5 stars

This platform is helping me in so many…

This platform is helping me in so many ways. I can’t wait to share these memories with my children.

March 28, 2023
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Reply from Qeepsake

Hi Linique, Thank you so much for taking the time to share your rating with us! It makes our day knowing that our users feel like the app is convenient and helpful! Thanks for choosing Qeepsake and if you ever need anything, don’t hesitate to reach out to support@qeepsake.com.

Rated 5 out of 5 stars

My son loved the book and I loved the…

My son loved the book and I loved the ease of it all!

March 28, 2023
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Reply from Qeepsake

Hi Michele, We are really grateful and appreciate you taking the time to share your rating with us! It makes our day hearing about how much you and your son love his Qeepsake Book! Thanks for choosing Qeepsake and if you ever need anything, don’t hesitate to reach out to support@qeepsake.com.

Rated 5 out of 5 stars

Great service

Great service. Beautiful keepsake when you want one printed.

March 28, 2023
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Reply from Qeepsake

Hi Brandi, thank you for your positive review! We take pride in providing excellent service to our customers and we are happy that you will have your Qeepsake Book to share with your child for years to come! Thanks for choosing Qeepsake and if you ever need anything, don’t hesitate to reach out to support@qeepsake.com.

Rated 4 out of 5 stars

I LOVE Qeepsake

I LOVE Qeepsake. It would be better for me if:
1. I can print a book that is more than 300 pages. What if I write one Qeepsake a day and then want to create a book that spans a year? Even if it is more expensive, I would appreciate the option. What I do now is edit out full memories and I feel like that goes against all the hard work put in to writing the memory to begin with. Also, I know I can do a year in two books, volume 1 and volume 2, but that seems like too many books to keep up with if I stop when my kids are 18…36 books seems like a lot.
2. I would like to control when the Qeepsake recap email goes out. Sometimes I haven’t entered any memories and then my family doesn’t get any recap at all for a week.

March 28, 2023
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Reply from Qeepsake

Hi Cassandra, thank you for your feedback! The 300 page limit is a constraint made by our printer as they’ve noticed that larger books are more at risk for fragile bindings. Quality is of the utmost importance to us and we want your family to be able to enjoy your books for years to come! We've also passed your input about recap emails along to the team. We love learning what’s most important to our members, so please feel free to email us at support@qeepsake.com if you’d like to discuss further!

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