QFlyer Reviews 

266
TrustScore 5 out of 5

5.0

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Rated 5 out of 5 stars

This was the first time I used Q Flyer to try and maximize the Double Status Credits offer and minimize the cost! It worked a treat! I told Mia where I wanted to go and when and she came back to me... See more

Company replied

Rated 5 out of 5 stars

We used QFlyer for the first time last year (2019) to book a Finnair / Qantas round-the-world business class trip for four. Scott, the agent who managed our bookings, was terrific and offered many su... See more

Company replied

Rated 5 out of 5 stars

We have used Qflyer three times for overseas bookings and always found their service excellent. We used to book directly on airline sites but found that Qflyer could come up with much better options,... See more

Company replied

Rated 5 out of 5 stars

We booked an overseas trip with Danny at Q Flyer, what a great service. Nothing was too much trouble, everything went so smoothly in the booking process even though with a group of three, separate fli... See more

Company replied

Company details

  1. Travel Agency
  2. Airline Ticket Agency
  3. Flights Search Site

About QFlyer

Written by the company

We’re a team of highly experienced airfare consultants who know the best ways you can maximise your status credits on Qantas and partner airlines whilst keeping costs down and delivering exceptional value. We’ll help you leverage your time by utilising our expertise to present effective cost solutions for your airfare needs.

QFlyer

Written by the company

One Business Day Service Guarantee
We'll respond to you within one business day. From your first enquiry to the end of your trip. Guaranteed.

1 Business Day Service Guaranteed!

The only travel agency in Australia with a service guarantee

All received communication will be replied to within 1 business day, start to finish of your inquiry.

Contact info

5.0

Excellent

TrustScore 5 out of 5

266 reviews

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5.0

All reviews

(266)

10 reviews in the last 12 months

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Rated 5 out of 5 stars

Used this company for the first time…

Used this company for the first time and very happy with deals and service. Flights were great prices and have just returned. Scott was very professional and I will definitely use this agency again. Found the tripcase app useful as well.

May 18, 2018
Unprompted review
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Reply from QFlyer

Thanks for your review Wendy! We look forward to booking future trips for you.

Rated 5 out of 5 stars

Jodie was outstanding.

Our travel consultant Jodie was outstanding. She was very helpful, communicated really well to keep us updated on our booking, and was very friendly at the same time. A thousand times better than our past experiences using Flight Centre.

May 9, 2018
Unprompted review
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Reply from QFlyer

Thanks for your review Peter!

Rated 4 out of 5 stars

Time pressure

Theres always a pressure to pay for the ticket ASAP. Whilst I'm sure most of this is due to the airlines themsleves its not a great way to treat customers. Also I'm at a loss to understand why as a platnium QFF I don't get any discount on ticket price from QANTAS. I have to pay the same as someone who has never flown with them before. it seems a bizzare model

May 7, 2018
Unprompted review
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Reply from QFlyer

Thanks for taking the time to provide your review. You are correct that the time pressures are from the airlines, not ourselves. These are the timeframes that the airlines provide to hold the tickets and are not something we have control over. Regarding the preferential pricing for platinum members, again this is set by Qantas and not by us. There are benefits for high tier members such as seating options that are not open to other flyers along with individual status credit offers from time to time. As QFF experts we will ensure you get the most out of your booking. If you would like to discuss this further please contact your consultant or email us on info@qflyer.com.au

Rated 5 out of 5 stars

Great service.

Very helpful and quick to respond to emails and phone calls. Great deal and will defintely use Qflyer again.

May 7, 2018
Unprompted review
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Reply from QFlyer

Thanks for your review Vera! We look forward to booking future trips for you.

Rated 5 out of 5 stars

Very knowledgable and extremely helpful

Jodie and the team are always extremely helpful and very knowledgeable. They are really helpful with the best flights to maximise points. I use them whenever I can.

May 7, 2018
Unprompted review
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Reply from QFlyer

Thanks Katharine!

Rated 5 out of 5 stars

Great to deal with

Great to deal with. Responsive, fast and good advice.

May 7, 2018
Unprompted review
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Reply from QFlyer

Thanks for your review Ross.

Rated 5 out of 5 stars

Found them to be very responsive

Found them to be very responsive and would have no hesitation in telling friends to take a look at using them

May 7, 2018
Unprompted review
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Reply from QFlyer

Thanks for your review and recommendation Joe.

Rated 5 out of 5 stars

Q Flyer Review

Cannot recommend Q Flyer highly enough - have used them twice and have found their service and response times are exceptional.
And nothing is too much to ask - any they always get back within the time frame that they say they will!
First class unbeatable service!

May 1, 2018
Unprompted review
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Reply from QFlyer

Thanks for your review Gavin!

Rated 5 out of 5 stars

Susan from QFlyer is AMAZING!

We just had Susan from QFlyer put a flights package together for our trip to Europe in June. She was amazing and was able to get us there and back in Business class with great OneWorld status credits / points. It is great to take that left turn when you board, we are also going via Japan on the way over / back with a stopover in Narita for a few days so going to be so much of a new adventure rather than the old straight through Dubai!

Thank you so muchm, we cant wait for the trip.

April 17, 2018
Unprompted review
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Reply from QFlyer

Thanks for your review David - Enjoy your trip!

Rated 5 out of 5 stars

Great service

Great service. Incredibly responsive.

No more costly than making the booking myself - in fact, it was probably cheaper because they don't charge a credit card fee. And they are the experts at making sure I maximise status credits/points on partner airlines (which I am not).

March 27, 2018
Unprompted review
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Reply from QFlyer

Thanks for your review Jenny!

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