QFlyer Reviews 

266
TrustScore 5 out of 5

5.0

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Rated 5 out of 5 stars

This was the first time I used Q Flyer to try and maximize the Double Status Credits offer and minimize the cost! It worked a treat! I told Mia where I wanted to go and when and she came back to me... See more

Company replied

Rated 5 out of 5 stars

We used QFlyer for the first time last year (2019) to book a Finnair / Qantas round-the-world business class trip for four. Scott, the agent who managed our bookings, was terrific and offered many su... See more

Company replied

Rated 5 out of 5 stars

We have used Qflyer three times for overseas bookings and always found their service excellent. We used to book directly on airline sites but found that Qflyer could come up with much better options,... See more

Company replied

Rated 5 out of 5 stars

We booked an overseas trip with Danny at Q Flyer, what a great service. Nothing was too much trouble, everything went so smoothly in the booking process even though with a group of three, separate fli... See more

Company replied

Company details

  1. Travel Agency
  2. Airline Ticket Agency
  3. Flights Search Site

About QFlyer

Written by the company

We’re a team of highly experienced airfare consultants who know the best ways you can maximise your status credits on Qantas and partner airlines whilst keeping costs down and delivering exceptional value. We’ll help you leverage your time by utilising our expertise to present effective cost solutions for your airfare needs.

QFlyer

Written by the company

One Business Day Service Guarantee
We'll respond to you within one business day. From your first enquiry to the end of your trip. Guaranteed.

1 Business Day Service Guaranteed!

The only travel agency in Australia with a service guarantee

All received communication will be replied to within 1 business day, start to finish of your inquiry.

Contact info

5.0

Excellent

TrustScore 5 out of 5

266 reviews

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5.0

All reviews

(266)

10 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Return customer, very happy.

Having first used Qflyer in 2018 we were pleased with their service and pricing so have used them again in 2019.

January 15, 2019
Unprompted review
QFlyer logo

Reply from QFlyer

Thanks for your review Edgar, we look forward to continuing to book flights for you.

Rated 5 out of 5 stars

Knowledge

Knowledge, professionalism and efficiency of staff member (Kerri) who was quick to provide a range of options, Kerri was super quick to confirm and follow up on all my queries with emails and understood all my requests.

January 10, 2019
Unprompted review
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Reply from QFlyer

Thanks for your review.

Rated 5 out of 5 stars

Why go any where else !!

We can’t thank the team at QFlyer enough, big thanks to Scott and Mark , not only do the respond quickly they get you the flights and seats you want at very competitive prices ! !
We had a problem overseas and they helped us out big time, even though it was after office hours , very reassuring when your a long way from home , will use you again. Thanks so much Andy..

January 3, 2019
Unprompted review
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Reply from QFlyer

Thanks for your review Andy! We're always here to help wherever we can when you're travelling.

Rated 5 out of 5 stars

Excellent prompt service

Excellent prompt service. The agent understood what I wanted and gave us a great range of options. I would use this company again and certainly recommend them.

December 4, 2018
Unprompted review
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Reply from QFlyer

Thanks for your review and recommendations Andrew. We look forward to booking future trips for you!

Rated 5 out of 5 stars

A very happy customer !!

Excellent , prompt service at a fantastic price. I will definitely use QFlyer again when I am booking Business Class travel.

December 4, 2018
Unprompted review
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Reply from QFlyer

Thanks Ian! We look forward to booking more trips for you.

Rated 5 out of 5 stars

Excellent service

Excellent service and very prompt so I could maximise the benefit of the qantas double status credit offer. Many thanks to Scott Graham!

November 6, 2018
Unprompted review
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Reply from QFlyer

Thanks for your review Jennifer!

Rated 5 out of 5 stars

Never had a question not answered or issue left unresolved.

Never had a question not answered or issue left unresolved. One of the best things about them is they understand people who have a passion for travel because, I think, they love it as well. Have sent many friends to them and never heard about a bad experience.

November 5, 2018
Unprompted review
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Reply from QFlyer

Thanks Chris! We appreciate your repeat business - and sending your friends our way.

Rated 5 out of 5 stars

Great advice for Oneworld FF

QFlyer staff give fast replies to enquiries. Have great prices, comparable to airlines online. Their ticketing ensures my Oneworld status keeps moving onwards and upwards!

November 5, 2018
Unprompted review
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Reply from QFlyer

Thanks for your review Mary!

Rated 5 out of 5 stars

Impressive!

I can't remember how I first heard about QFlyer (but it was as Roundabout Travel). When I came to use them for flights to Europe and then Hong Kong I was very impressed with rapid responses and good pricing. I will certainly use them again.

November 2, 2018
Unprompted review
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Reply from QFlyer

Thanks Annette, we look forward to booking more flights for you.

Rated 5 out of 5 stars

Great service from QFlyer

Great service from QFlyer - very responsive and happy to look at the various options for me. I got a great price too. I can recommend them and would definitely use them again.

November 1, 2018
Unprompted review
QFlyer logo

Reply from QFlyer

Thanks for your review and recommendation Fiona!

Rated 4 out of 5 stars

We found QFlyer easy to deal with and responsive.

We found QFlyer easy to deal with and listened to our requirements. Flew business class with Finnair (and partners) to Paris via HK and Helsinki in May. All good.
Minor hitch with QAN leg on way home from HK because of "overbooking" by QAN. No fault of QFlyer who assisted us with compensation for the inconvenience on this issue.
Have booked again with QFlyer for next year.

November 1, 2018
Unprompted review
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Reply from QFlyer

Thanks for your review Carmel. Its unfortunate when you encounter airline issues however we will always help you wherever we can. Enjoy your next trip! We look forward to booking more flights for you in the future.

Rated 5 out of 5 stars

I recently contacted Susan Mercer at…

I recently contacted Susan Mercer at QFlyer about a trip to the UK, using the Finnair Round the World offer. I so impressed with the service and help that Susan provided and the deal we were able to get using her knowledge and advice. My wife and I are looking forwards to a great trip from Canberra, Sydney, Bangkok, Helsinki, London Helsinki, New York, Dallas, Sydney and then back to Canberra. Even better my wife will achieve Qantas gold status in one trip and the points I get will help keep me in platinum for another year.

My advice if you are looking at a long haul flight is to look at QFlyer in the first instance, great price, fantastic service and a geared to making the most of your Qantas memberships and Oneworld network.

October 25, 2018
Unprompted review
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Reply from QFlyer

Thanks for your review Barr! Enjoy you trip, and we look forward to continuing to help you achieve your Status goals.

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