Qlima Reviews 80

TrustScore 1.5 out of 5

1.5

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Company details

  1. Home & Garden

Information provided by various external sources

Qlima.es;Especialista en climatización/calidad de aire del hogar. Ofrecemos las mejores soluciones para su hogar en estufas de parafina, estufas de gas, estufas de pellets, aire acondicionado, deshumidificadores, humificadores y purificadores.


Contact info

1.5

Bad

TrustScore 1.5 out of 5

80 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 80% of negative reviews

Typically replies within 48 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great work by Qlima

Hi ,
We have had a problem with our air/con outside unit which failed twice I just over twelve
months but after emailing Damien Chalvin and their Qlima Technicians in Alicante the problem has now been solved
At I must say at no cost to us !!
I would like to thank Qlima to our response to our problem and all their efforts to resolve the problem..Air/con units are a very special thing and any leak is hard to find but the Qlima Technicians did a great job and so what more could you ask .Many thanks to Qlima for sorting the fault and just to add the air/con is working better than ever …so if you have a problem with your purchase don’t go off on one but contact customer service in your country and tell them about the problem and I am sure Qlima will do their best to sort the problem as they did with our air/con ..Well done Qlima for a good result for both parties..
Ken Gradwell
Torrevieja

February 4, 2022
Unprompted review
Qlima logo

Reply from Qlima

Dear Ken,

We are very pleased that your experience with our technician Damien has been positive.

Customer satisfaction comes first for us.

Kind regards

QLIMA STAFF

Rated 4 out of 5 stars

An excellent heater but the guarantee…

An excellent heater but the guarantee registration site does not show the correct model option.
I bought a heater SRE4035C and this does not appear on the list. Would suggest that you extend your list or make it possible for the purchaser to fill in a model rather than having to accept your limited list.

January 15, 2022
Qlima logo

Reply from Qlima

Dear customer,
we apologise for the inconvenience and inform you that the product you wish to register has been added to the list of available models.

Kind regards,

QLIMA STAFF

Show reviews in all languages. (80 reviews)

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look