QNTS Reviews 4,407

TrustScore 5 out of 5

4.8

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See what reviewers are saying

Rated 5 out of 5 stars

Perfect delivery and good prices Kundeservice answered quickly to my question Great package

Company replied

Rated 5 out of 5 stars

Great and quick services. Also the product was sold out everywhere except here. Very happy with my purchase

Company replied

Company details

  1. Women's Clothing Store
  2. Fashion Accessories Store
  3. Shoe Store

About QNTS

Written by the company

Hos QNTS sælger lækkert modetøj til piger i alle aldre, og fører brands såsom GANNI, Mads Nørgaard, Clarks, Nørgaard paa Strøget, H2O Fagerholt, Maria Black, MessyWeekend, New Balance, og mange flere. Hos os fører vi alt fra lækkert tøj til en masse lækre accessories

Hos QNTS sættes pris på et inspirerende mix af høj kvalitet og cool designs af spændende danske og internationale brands. Trine er ikke bare ejer, men hjertet bag QNTS, og hun udvælger særligt til butikkens sortiment og webshop. Hver enkelte style er udvalgt med øje for dig som forbruger, at du får glæde af vores varer i længere tid end bare en enkelt sæson. Alle produkter hos QNTS er nøje udvalgt på både baggrund af design, men i ligeså høj grad på baggrund af kvalitet. Det er Trines ønske, at bæredygtighed skal fylde mere og mere i QNTS’ univers. Hos QNTS vil du som kunde derfor opleve at alt fra butik, til webshop og indpakning, vil være præget af mere bæredygtige, genanvendte materialer og tiltag. QNTS ønsker at være til for de piger, som har kant, er personlige og kan lide at style deres unikke stil ved hjælp af mange forskellige brands. Så vores målgruppe kan altså lide at lege med udtrykket af brands, og ser hver dag som en ny mulighed for at udtrykke sig gennem tøjet. Det betyder også, at der findes tidspunkter som er lig med full dress-up dage, og dage hvor afslapning består i lækkert loungewear.

QNTS har opbygget et rigt shoppingunivers online, men for at holde tro med Trines vision om at være lokalt nærværende og få en oprigtig interaktion med kunder, har QNTS en fysisk butik i Aarhus på Ankersgade 12C. Her er et unikt brandmix, hvor fire ud af fem af de brands, der er, ikke findes samlet under ét tag i Aarhus i dag samt er der ALTID plads til god vejledning, en snak eller bare lidt hygge-kiggeri. Vi sætter en ære i at komme dig til undsætning, uanset hvad! Hos QNTS vil du som kunde altid være i centrum, fordi der ville ikke være nogen os, uden jer.

Hos qnts.dk sætter vi en ære i at yde en god, personlig service, så du får den bedste oplevelse, når du handler hos os.

Husk altid fri levering på ordre over 600,- og nem retur!

QNTS kundeservice

Fri fragt over 600,-, 1-2 dages levering og nem retur

Fri fragt over 600,-, 1-2 dages levering og nem retur
Fri fragt over 600,-
Vi sender pakker med GLS. Levering er gratis i Danmark ved køb over DKK 600,-

Hurtig levering: 1-2 hverdage
Vi leverer inden for 1-2 hverdage. Alle ordrer vi modtager inden kl. 12.00 på hverdage sendes samme dag.

Nem retur
Du har altid 30 dages gratis returret fra den dag, du modtager din ordre. Det betyder, at du frit og uden at oplyse grund kan bytte varen eller få dine penge retur. Anvend blot vores returportal, som du finder på vores hjemmeside.

Contact info

4.8

Excellent

TrustScore 5 out of 5

4K reviews

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Replied to 100% of negative reviews

Typically replies within 1 week

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Rated 1 out of 5 stars

Avoid if you are in Sweden.

Ordered a single Maria Black earring that had a screw back. The earring arrived damaged as the back would not screw on or stay on at all. I emailed them immediately regarding this because I obviously wanted to send it back. Received no response. I then filled out the return form on their website and sent the item back at my own cost. Now, 2 months later, the item was returned to sender (me) as the address that they provide for Swedish returns is ”unknown”. Avoid at all costs if you are in Sweden.

April 2, 2026
Unprompted review
QNTS logo

Reply from QNTS

Hi Melissa,

We are very sorry for the delay - your email unfortunately landed in our spam folder. We value all our customers equally, regardless of location, and always aim for the highest level of service. We are glad we’re now in dialogue with you and are focused on finding a quick solution.

Best regards,
Emma, QNTS

Rated 2 out of 5 stars

Unfortunately not a good experience

Unfortunately not a good experience. I ordered a jacket (Classic Bomber - Seagrass - H2O Fagerholt). On receiving it, I didn’t like it as much as I thought. So I wanted to return it.
Filled all the info and received the message that the return label would be emailed to me. That didn’t happen. So I wrote the helpdesk. They quickly responded saying return labels to foreign countries could not be made through the website. Fair enough (but the system could have informed me). So I sent it back myself using the Dutch post company PostNL.
However, after weeks the parcel arrived back at my address. The timeline shows it entered Denmark and was offered at the company’s address. But unsuccessful. How can that happen with a company?
Now I have a jacket I don’t want. And would have to pay postage again to return it. While I cant be sure it returns at my door again.
I emailed them about this. But no response.

April 22, 2025
Unprompted review
QNTS logo

Reply from QNTS

Hi Jacob,

Thank you for reaching out, and I’m really sorry to hear about your frustrating experience.

You're absolutely right that the return process could have been clearer upfront — especially for customers returning items from abroad. While it is stated in our terms and conditions that the return portal is not available in foreign countries, we understand this should have been communicated more transparently during the return flow.

Regarding your parcel: unfortunately, we’re unable to collect packages delivered to parcel lockers, which is why your return couldn’t be completed. This is a logistical limitation on our side, and I fully understand how inconvenient that must feel from your end. Just to clarify — we didn’t reject your parcel, but rather weren’t able to retrieve it due to the delivery method used by PostNL.

To make this right, we'd be happy to offer you an extended return window so you have time to resend the item — this time directly to our physical address, which can be done using GLS or another courier that offers direct delivery.

Please let us know if we can help with the new shipping process in any way.

Kind regards,
Amalie,QNTS

Rated 5 out of 5 stars

Great price

Great price, free delivery, and the most important, such a lovely bag!!

January 11, 2025
Unprompted review
QNTS logo

Reply from QNTS

Hi Nina,
Thank you so much for your kind words 💛 We're thrilled you're happy with both the price and the bag!

Amalie,QNTS

Rated 5 out of 5 stars

Perfect delivery and good prices

Perfect delivery and good prices
Kundeservice answered quickly to my question
Great package

November 7, 2024
Unprompted review
QNTS logo

Reply from QNTS

Thank you so much for your review! We’re thrilled to hear that you were happy with the delivery, prices, and quick response from our customer service team. We hope you enjoy your purchase and look forward to welcoming you back to our shop! 😊

Best regards,
Camilla, QNTS 💛

Rated 5 out of 5 stars

Great and quick services

Great and quick services. Also the product was sold out everywhere except here. Very happy with my purchase

November 24, 2023
QNTS logo

Reply from QNTS

Hi,
Thanks for your review, we appreciate it🤩

Have a lovely day!
Best regards,
Nanna // QNTS🌸

Rated 5 out of 5 stars

Super god service 👏🥳🤗

Super god service 👏🤗🙃

November 24, 2023
QNTS logo

Reply from QNTS

Mange tak for din anmeldelse, den er sætter vi stor pris på! Dejligt at du er tilfreds med vores service🤩

Hav en rigtig god dag!
De bedste hilsner,
Nanna // QNTS🌸

Rated 5 out of 5 stars

Super god service.

Super god service.
Hurtig levering

April 29, 2023
QNTS logo

Reply from QNTS

Hej Helga,

Dejlig anmeldelse, tak for det! Vi bliver altid super glade for at høre at vores kunder har en god oplevelse af vores service! 🙌🏼

Hav en dejlig dag,
De bedste hilsner,
Nanna // QNTS 🌸

Rated 5 out of 5 stars

10/10 recommend

Great service, fast delivery and nice packaging. 10/10 recommend

March 15, 2023
QNTS logo

Reply from QNTS

Hi Tereza,

Thank you for your review 🤩 We are very happy that you had a good experience with us, and that you can recommend us to others😍

Have a nice day!
The best greeting,
Nanna // QNTS 🌸

Rated 5 out of 5 stars

Superhurtig levering

Superhurtig levering.

September 2, 2022
QNTS logo

Reply from QNTS

Hej Sofia,

Tusind tak for din anmeldelse, dejligt at høre at du har haft en god oplevelse ved at handle hus QNTS 🌸

De bedste hilsner Isabella // QNTS

Rated 5 out of 5 stars

Super fed shop og mega hurtig…

Super fed shop og mega hurtig levering👍
God service👏👍🤗

March 6, 2021
QNTS logo

Reply from QNTS

Hej Dorthe.
Vi bestræber os altid på at levere en tip top service til vores skønne kunder !
Tusind tak for din anmeldelse 💗

De bedste hilsner fra
Natasja//qnts

Rated 5 out of 5 stars

super handel.

October 29, 2020
QNTS logo

Reply from QNTS

Hej Jan,
Mange tak for din positive anmeldelse, den sætter vi stor pris på! ☀️ Hav en skøn dag!

//Pernille, QNTS

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