The process of booking my appointment was easy. Really liked the pre-consult comprehensive questionnaire which meant a short targetted consult. Doctor called et the very start of the allocated hour wh... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Well after my previous time using Qoctor which didn't go so well. I'm pleased to say that this experience was once again back to a great one. Stress free booking and the my reason for making the app... See more
Company replied
Dr Filip was great very friendly and easy to talk to. The checking out process needs improvement as it didn't give me an option to choose a time slot and I had to contact customer service via chat as... See more
Company replied
Just needed a prescription as I had left my medication back in NZ. The doctor was very approachable and friendly. Script was quickly done and immediately sent to a local pharmacy of my choice which w... See more
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Company details
Written by the company
At Qoctor, we’re changing the way healthcare works in Australia. No more fitting into the doctor’s schedule—we’ve designed a healthcare service that prioritises you, the patient. Convenient, quick, safe, and affordable, our platform brings you the care you need when you need it. Request medical certificates from just $14.99, along with carer’s certificates, referral letters, prescriptions delivered to your door, and bulk-billed mental health treatment plans. We also offer general GP appointments, pathology test referrals, and action plans—all from the comfort of your home. At Qoctor, we’re not just offering telehealth—we’re building a healthcare hub tailored to your life, giving you easy access to the care you deserve.
Contact info
Suite 1 Level 8 99 Queen St, 3000, MELBOURNE, Australia
- (03) 9966 8943
- info@qoctor.com.au
- qoctor.com.au
4.5
Excellent
13K reviews
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Good service.
March 7, 2026
Reply from qoctor
Hi Jisha,
Thank you for your kind words! We're happy to hear that you had a great experience with our service.
Kind regards,
The Qoctor Team
Reply from qoctor
Hi Katrinna,
Thank you for your kind words! We're happy to hear that you had a great experience with our service.
Kind regards,
The Qoctor Team
Reply from qoctor
Hi Fran,
Thank you for taking the time to share your feedback.
We’re sorry to hear that your experience felt that way. Our doctors aim to provide clear and professional care during every consultation, and we appreciate you letting us know how the interaction came across from your perspective.
Your feedback has been noted and shared with the consulting doctor so we can continue improving the patient experience. If there’s anything further you’d like to share about your consultation, please feel free to let us know.
Kind regards,
The Qoctor Team
Reply from qoctor
Hi Robert,
Thank you for sharing your feedback with us.
We’re really glad to hear that your experience with our service was fast and efficient. Our team works hard to make the process as smooth and straightforward as possible, so it’s wonderful to know that this was reflected in your experience.
Your feedback means a lot to us and encourages our team to continue providing quick and reliable support for our patients.
If there’s ever anything else we can help you with, please feel free to reach out.
Kind regards,
The Qoctor Team
Responsive and timely and met need well
March 2, 2026
Reply from qoctor
Hi Collette,
Thank you for taking the time to share your feedback with us.
We’re really pleased to hear that you found our service responsive and timely, and that we were able to meet your needs effectively. Our goal is to make healthcare support simple, efficient, and reliable for our patients, so it’s great to know your experience reflected that.
Your feedback is greatly appreciated and will be shared with our team. It motivates us to continue providing the level of care and responsiveness our patients deserve.
If there’s ever anything else we can assist you with in the future, please don’t hesitate to reach out.
Kind regards,
The Qoctor Team
Reply from qoctor
Hi DC,
Thank you for sharing your feedback!
We’re thrilled to hear that you found the process prompt and straightforward, and that your repeat referral was delivered efficiently. Making healthcare simple and seamless for our patients is exactly what we aim for, so it’s wonderful to know your experience reflected that.
Your kind words are much appreciated and will be shared with our team as motivation to keep providing fast, reliable service.
If there’s ever anything else we can assist you with, please don’t hesitate to reach out.
Kind regards,
The Qoctor Team
Qoctors! Makes my life so much easier!
Easy to navigate site, excellent value, saves me immense amount of time, makes my life so much easier!
March 8, 2026
Reply from qoctor
Hi Pamela,
Thank you for your kind words! We're happy to hear that you had a great experience with our service.
Kind regards,
The Qoctor Team
Reply from qoctor
Hi Kirsty,
Thank you for taking the time to share your feedback with us.
We’re really glad to hear that you found our service prompt, affordable, and convenient for same-day support. Our team works hard to make healthcare as accessible and efficient as possible, so it’s great to know your experience reflected that.
Your feedback means a lot to us and helps motivate our team to continue providing a smooth and reliable service for our patients.
If there’s ever anything else we can assist you with in the future, please don’t hesitate to reach out.
Kind regards,
The Qoctor Team
Thanks for being near when needed!
March 9, 2026
Reply from qoctor
Hi Martynas,
Thank you for your kind words! We're happy to hear that you had a great experience with our service.
Kind regards,
The Qoctor Team
Doctor referral
Had to get an urgent referral done. Was able to have it completed in a couple of minutes instead of waiting for the next day to get into my normal doctor. Easy to use. Would use again
March 8, 2026
Reply from qoctor
Hi Peter,
Thank you for your kind review! We are pleased to hear you had a positive experience using our service.
Kindest regards,
The Qoctor Team
Easy to book appointment and receive a Med cert
An easy experience, to book an appointment and to receive a Medical certificate from the online Doctor.
March 8, 2026
Reply from qoctor
Hi David,
Thank you for your kind words! We're happy to hear that you had a great experience with our service.
Kind regards,
The Qoctor Team
Reply from qoctor
Hi Brad,
Thank you for your kind review! We are pleased to hear you had a positive experience using our service.
Kindest regards,
The Qoctor Team
So quick and also the doctor called me…
So quick and also the doctor called me to ask how I was feeling.
March 8, 2026
Reply from qoctor
Hi Sabina,
Thank you for your kind review! We are pleased to hear you had a positive experience using our service.
Kindest regards,
The Qoctor Team
Falls short of the mark
Booking process was clunky and it wasn't until I had paid money that i was offered three appointments all within 12-18 hours of the current time.
Doctor i saw was fine but having to wait online with my screen locked on was annoying.
Probably wouldn't use the service again.
March 8, 2026
Reply from qoctor
Hi Tom,
Thank you for sharing your feedback with us. We’re glad to hear you had a positive experience with your doctor, but we sincerely apologise for the frustration you experienced with our booking and waiting process.
To ensure our doctors aren't overbooked and can provide quality care to every patient, our system only displays a limited number of immediate timeslots. We understand this can be unexpected, and we encourage patients to check back periodically as more slots open up throughout the day.
We are also looking into ways to make our digital waiting room more user-friendly so you don't feel 'locked' to your screen.
To follow up on this, we have reached out to you directly via email.
We appreciate your patience and hope to provide you with a much smoother experience in the future.
Kind regards,
The Qoctor Team
The process was quick
The process was quick, reliable and affordable. The doctors are also very nice.
March 7, 2026
Reply from qoctor
Hi Sarah,
Thank you for your kind words! We're happy to hear that you had a great experience with our service.
Kind regards,
The Qoctor Team
Always helpful no need to wsit for my…
Always helpful no need to wsit for my dr appt and waiting too long.
March 7, 2026
Reply from qoctor
Hi Sherryl,
Thank you for your kind review! We are pleased to hear you had a positive experience using our service.
Kindest regards,
The Qoctor Team
Reply from qoctor
Hi Ash,
Thank you for your kind words! We're happy to hear that you had a great experience with our service.
Kind regards,
The Qoctor Team
Reply from qoctor
Hi Glynis,
Thank you for your kind review! We are pleased to hear you had a positive experience using our service.
Kindest regards,
The Qoctor Team
Reply from qoctor
Dear Daniel,
Thank you for bringing this to our attention. We sincerely apologise for the frustration caused by the rescheduling of your consultation.
To provide a bit of context, we occasionally have to move appointments to ensure a patient is matched with a doctor who can facilitate specific requests. In this instance, we missed the mark on making that transition seamless for you, and for that, we are truly sorry.
We have reached out to you directly via email to clarify. We value your feedback, as it helps us improve our scheduling process, and we hope to provide you with a much better experience at your next visit.
Best regards,
The Qoctor Team
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