10/10 – the comfiest slides I've ever owned! I have wide, sensitive feet, and these feel absolutely perfect. My feet are cosy and supported, and the socks are unbelievably soft and warm. I've alread... See more
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Review summary
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Reviews shaping this summary
Let’s talk about the shoes first — incredible quality, so comfortable, and they look absolutely fabulous! Now let’s talk about the company itself. I’ve now bought 3 pairs, and sadly one didn’t f... See more
Company replied
I love my Qomfort clogs! I practically wear them everyday. In fact, I liked them so much that I ordered a second pair in a different color. I also purchased a pair for a family member. When they de... See more
Company replied
Amazing company - firstly for the price and quality of their items - AMAZING . Secondly the communication with staff, their understanding when a mistake was made, MINE not theirs and the way it was... See more
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4.4
Excellent
1K reviews
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
Replied to 99% of negative reviews
Typically replies within 1 week
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Ordered the wrong size
Ordered the wrong size - excellent communication regarding an exchange. They requested the original size be donated (provide proof) and they sent the right size at no additional cost. Easy!
April 13, 2026
Unprompted review
Reply from Qomfort Co.
Hi Jamie,
Thank you so much for the 5 stars! I’m really glad the exchange process felt easy for you and that our team could get the right size sorted quickly.
We really appreciate you being happy to donate the original pair as well - it’s a big part of how we keep things simple for our customers while also making sure perfectly good clogs go to someone who can use them.
Thanks again for supporting our little Aussie-based brand!
Best,
Danielle at Qomfort Co.
Co-Founder & Director.
Love this company
Love this company! I purchased two pairs of clogs and after I tried them on, I realized I needed to size up. I always dread exchanges/returns but Qomfort made it so easy. Basically you just need to donate the shoes (I chose my local goodwill)—take a pic with the receipt, email Qomfort, and Qomfort sends your new shoes. Fantastic customer service. 10 out of 10!
April 21, 2026
Unprompted review
Reply from Qomfort Co.
Hi Melynda,
Thank you so much for the 5 stars and for such a thoughtful review! I’m so glad we could turn what’s usually a dreaded return into something easy and stress-free for you.
It means a lot that you appreciated our donation-based exchange too - we really want to make sizing swaps simple while also keeping perfectly good pairs out of landfill. And thank you for taking the time to donate your original pair, that makes a real difference.
We’re so happy you gave us a go with two pairs, and we hope your new size feels absolutely perfect.
Thanks again for supporting our little Aussie-based brand!
Best,
Danielle at Qomfort Co.
Co-Founder & Director.
Easy to order
Easy to order, good quality product. Great, fast responding customer service. Overall experience was very good.
April 20, 2026
Unprompted review
Reply from Qomfort Co.
Hi Marta,
Thank you so much for the 5 stars and for sharing your experience. I’m really glad to hear everything from ordering to delivery and support felt smooth and easy for you.
We really appreciate your kind words about the quality and our customer service - it means a lot to our team.
Thanks again for supporting our little Aussie-based brand.
Best,
Danielle at Qomfort Co.
Co-Founder & Director.
Had the shoes for about 9 weeks and…
Had the shoes for about 9 weeks and they are already starting to fall apart. The material is ripping.
Wouldn’t buy again and wouldn’t recommend
April 20, 2026
Unprompted review
Reply from Qomfort Co.
Hi Oli,
Thank you for taking the time to share your feedback, and I’m really sorry to hear this has been your experience after a few weeks of wear — that’s definitely not what we want for our customers.
We haven’t received any prior contact from you regarding this issue, but we would genuinely love the opportunity to look into this for you and make it right.
This sounds like something we’d want to assess further, and we can absolutely assist with a suitable resolution once we’ve had a closer look.
To all reading this, as stated on our website, this is exactly why we encourage our customers to reach out to us at hello@qomfortco.com if there are any issues with an order, so we can resolve things quickly and internally. If you’re not happy with your purchase, we can absolutely assist with a return or exchange.
Oli, if you’re open to it, please send us a quick email with a few photos of the issue and your order details so we can help get this sorted for you as soon as possible.
Best,
Danielle at Qomfort Co.
Co-Founder & Director.
Customer service has been great quick…
Customer service has been great quick and very responsive. The shoes I bought were too small we were advised to donate them to charity and they replaced them free of charge
April 20, 2026
Unprompted review
Reply from Qomfort Co.
Hi Tracy,
Thank you so much for the 5 stars and for sharing your experience. I’m really glad our team could help quickly and get the sizing sorted for you without any hassle.
We really appreciate you being happy to donate the original pair as part of the exchange - keeping good shoes out of landfill and into the hands of someone who needs them is a big part of what we stand for.
Thanks again for supporting our little Aussie-based brand.
Best,
Danielle at Qomfort Co.
Co-Founder & Director.
Such a great exchange program
Such a great exchange program and the staff were very helpful and quick to respond. Fantastic company and will be purchasing from them again.
April 20, 2026
Unprompted review
Reply from Qomfort Co.
Hi Delaney,
Thank you so much for the 5 stars and for your lovely words. I’m really glad to hear the exchange program felt easy and that our team was helpful and quick to respond.
It means a lot that you’d choose to shop with us again - we can’t wait to have you back for your next pair.
Best,
Danielle at Qomfort Co.
Co-Founder & Director.
This is a scam
This is a scam. They have ads that show prices they don’t keep to, which is against the law and misrepresentation. Once I asked them about it, they asked for proof and then blocked me from all socials. Watch out. They’re liars and very very poor way to conduct business. Be so so careful.
April 18, 2026
Unprompted review
Reply from Qomfort Co.
Hi Siobhan,
Thank you for your review.
We’ve taken the time to look into this, and at this stage we haven’t been able to locate any order under your name or details. If you did place an order, we’re more than happy to investigate further if you can share your order number or the email used at checkout.
In regard to pricing, our website displays all prices in USD as we operate globally. This means the amount may appear differently depending on your local currency and your bank or payment provider’s conversion, which is standard for international purchases. We did also explain this to you via email when you reached out.
We understand how this may have been confusing, and we’re always here to clarify anything before or after purchase. If there’s anything further you’d like us to look into, we’re more than happy to help.
Best,
Danielle at Qomfort Co.
Co-Founder & Director.
Never ending add after buying
My wife bought some sandals & they turned up after a couple weeks & were what we ordered but now im continuously receiving Qomfort adds on YouTube. I have continuously blocked & complained but it seems this company have a never ending amount of adds.
April 17, 2026
Unprompted review
Reply from Qomfort Co.
Hi Vette,
Thank you for your feedback, I really appreciate you taking the time to share this.
I’m glad to hear the sandals themselves were what you ordered, but I’m sorry the ads have been frustrating. Those are managed through platforms like YouTube and Google, and while we do advertise there, the frequency you’re seeing is controlled by your ad settings and browsing signals rather than something we can directly adjust on an individual level.
That said, you should be able to reduce or stop seeing them by selecting “Not relevant” or adjusting your ad preferences within your YouTube/Google settings. If you’d like, feel free to reach out to us and we can point you in the right direction.
Thanks again for your feedback, and we do appreciate your support.
Best,
Danielle at Qomfort Co.
Co-Founder & Director.
Ordered a pair of sandals and a pair of…
Ordered a pair of sandals and a pair of clogs in a bundle on 19/03/26 and four weeks later no sign of my order and no emails to explain why
April 16, 2026
Unprompted review
Reply from Qomfort Co.
Hi Jane,
Thank you for your review, and I’m really sorry to hear about your experience.
We’ve received your email today and have responded right away with options for you, whether you’d prefer a replacement or a full refund. We’re just awaiting your reply so we can get this resolved for you as quickly as possible.
Additionally, based on our investigation, it appears that your package has unfortunately been lost in transit by the local carrier. We sincerely apologise for this inconvenience and will ensure this is resolved for you promptly.
To all customers reading this, as stated on our website, if there are any issues with your order, we kindly ask that you reach out to us at hello@qomfortco.com. Our customer service team is available and will respond within 12 hours to help resolve any concerns internally and make things right.
Jane, we’ll keep an eye out for your response so we can sort this for you straight away. We sincerely apologise again for this experience.
Best,
Danielle at Qomfort Co.
Co-Founder & Director.
Disappointing is an understatement
Disappointing is an understatement. Made in China with substandard materials. A horrible chemical smell. The inside is a synthetic layer not suede up against your foot. Not worth the price or hassle.
April 16, 2026
Unprompted review
Reply from Qomfort Co.
Hi Christy,
Thank you for taking the time to share your feedback. I’m really sorry to hear that your experience didn’t meet expectations, particularly regarding the materials and the initial smell — we completely understand how disappointing that can be.
In terms of manufacturing, just like many global footwear brands, our products are made with trusted overseas partners. This allows us to maintain a balance between quality and fair pricing while making our clogs more accessible to a wider range of customers.
Regarding the quality concerns you mentioned, we definitely want to make this right for you. To all reading this, as stated on our website, this is exactly why we encourage our customers to reach out to us at hello@qomfortco.com if there are any issues with an order, so we can resolve things quickly and internally. If you’re not happy with your purchase, we can absolutely assist with a return or exchange.
We truly appreciate your feedback as it helps us continue to improve, and we’d love the opportunity to turn this experience around for you.
Best,
Danielle at Qomfort Co.
Co-Founder & Director.
Horrible cheap clogs, feel scammed by the terrible quality that doesn’t match their descriptions
Horrible, smelly, poor quality shoes, same as any at a cheapo Primark-type places. The advert I saw actually made a point of stating that they were made of thick, good quality suede and they had the cheek to compare themselves to Birkenstocks, not in so many words of course, but inferring it by saying they’re the same quality without the label and price tag. They aren’t. The clogs have very thin suede padded out with a synthetic lining which is not mentioned anywhere in the product description (trade descriptions issues for sure) and designed to make your foot sweat. The glue/chemical smell coming off the shoes on opening was so strong it gave me a sickly headache and there were visible glue streaks on the shoe. I’m afraid to wear them fearing what chemicals I’ll absorb. After further research on Reddit etc, I realised too late this is another no-better-than-Temu drop-ship Chinese company with a clever marketing strategy to corner the more ethical market, for folk that won’t give Temu a penny, that unfortunately I fell for. I feel scammed by the terrible quality. Inside the package was a postcard encouraging positive review videos for $50 rewards. So that’s why there’s so many millennials fawning over them on their IG. Aren’t their laws about declaring payments for Ads?
I haven’t even bothered claiming a refund as I have zero trust and want to forget all about it. I’m furious with myself for falling for this and I’m never trusting an Instagram advert again. I should’ve checked their Instagram profile more closely, high follower numbers to low content, and loads of ads, a huge red flag, and their constant bombardment of attempted time-scarcity offer emails after you’ve ordered, another red flag for me. Dreadful. Avoid!
April 15, 2026
Unprompted review
Reply from Qomfort Co.
Hi Jo,
Thank you for taking the time to share such detailed feedback. I’m really sorry to hear how disappointed you felt when receiving your order — especially regarding the smell, materials, and overall quality. That’s certainly not the experience we want for any of our customers.
We do want to clarify that while our clogs feature suede components, they are designed with a supportive inner structure for durability and comfort, which can include lining materials. We understand how this may not have met your expectations, and we appreciate you calling it out. In regard to the initial smell, this can occasionally occur from packaging and transit, but it should dissipate shortly after airing — though we completely understand how unpleasant that first impression can be.
In terms of manufacturing, just like many global footwear brands, our products are made with trusted overseas partners. This allows us to maintain a balance between quality and fair pricing while making our clogs more accessible to a wider range of customers.
We also want to reassure you that we take transparency very seriously. We do not support misleading claims, and any customer incentives are always optional and intended to encourage honest feedback, not to influence reviews.
Regarding everything you’ve experienced, we absolutely want to make this right for you. To all reading this, as stated on our website, this is exactly why we encourage our customers to reach out to us at hello@qomfortco.com if there are any issues with an order, so we can resolve things quickly and internally. If you’re not happy with your purchase, we can absolutely assist with a return or exchange.
Jo, we truly regret that this was your experience, and we would genuinely appreciate the opportunity to turn this around for you if you’re open to it.
If you have any further questions, please don’t hesitate to reach out. Thanks again, and have a lovely day!
Best,
Danielle at Qomfort Co.
Co-Founder & Director.
Excellent customer service and very…
Excellent customer service and very very helpful.
4the time shopping with them
April 15, 2026
Unprompted review
Reply from Qomfort Co.
Hi there,
Thank you so much for the 5 stars! We really appreciate you coming back to shop with us again — fourth time is amazing.
I’m so glad to hear you’ve consistently had a great experience with our customer service and found the team helpful each time. That’s exactly what we aim for.
Thanks again for your continued support, it honestly means a lot to our little Aussie-based brand.
Best,
Danielle at Qomfort Co.
Co-Founder & Director.
Cheap and not cheerful Birkey knockoffs
My order arrived today. Firstly the way that this company presents itself is not authentic. It is a Chinese manufacture, shipped from there. Similar to many Birkenstock ‘dupes’. The quality is poor. For example, adjusting the straps and buckles because the retaining pin is tiny. The fit is off. I wear Euro 45 in many many styles of shoe (including Birkeys) and these are too small.
Overall - terribly disappointing. My recommendation would be to avoid and invest in the real deal. These are cheap, and will deteriorate quickly.
April 15, 2026
Unprompted review
Reply from Qomfort Co.
Hi Conor,
Thank you for taking the time to share your feedback, we’re really sorry to hear that your experience didn’t meet expectations.
In terms of manufacturing, just like many global footwear brands, our products are made with trusted overseas partners. This allows us to maintain a balance between quality and fair pricing while making our clogs more accessible to a wider range of customers.
Regarding the fit and quality concerns you mentioned, we definitely want to make this right for you. To all reading this, as stated on our website, this is exactly why we encourage our customers to reach out to us at hello@qomfortco.com
if there are any issues with an order, so we can resolve things quickly and internally. If you’re not happy with your purchase, we can absolutely assist with a return or exchange.
We appreciate your feedback as it helps us continue to improve, and we’d love the opportunity to turn this experience around for you.
Best,
Danielle at Qomfort Co.
Co-Founder & Director.
Great customer service and well made…
Great customer service and well made products!
April 14, 2026
Unprompted review
Reply from Qomfort Co.
Hi Azraya,
Thank you so much for the 5 stars! I’m so happy to hear you’re loving the quality of the clogs and had a great experience with our customer service.
We really appreciate your support and for taking the time to share this.
Best,
Danielle at Qomfort Co.
Co-Founder & Director.
Reply from Qomfort Co.
Hi Yifung,
Thank you so much for the 5 stars! I’m really glad to hear you found our customer service quick and responsive — that’s exactly what we aim for.
We really appreciate you taking the time to share this and for supporting our little Aussie-based brand.
Best,
Danielle at Qomfort Co.
Co-Founder & Director.
Great Australian company with both product & customer service!
An amazing company that is both ethical and forward thinking. Their clogs are not only aesthetically pleasing but also extremely good value. I don’t know how they do it!
April 6, 2026
Unprompted review
Reply from Qomfort Co.
Hi Tania,
Thank you so much for the 5 stars and for such a thoughtful review. Your kind words genuinely mean a lot to us.
I’m so happy to hear you’re loving the look and value of the clogs, and I really appreciate you calling out what we’re trying to do as a brand. We work hard to keep things fair, thoughtful, and accessible without compromising on quality — so hearing this really makes our day.
Thanks again for supporting our little Aussie-based brand!
Best,
Danielle at Qomfort Co.
Co-Founder & Director.
Small business that cares a lot
Great customer service but most importantly great value product. I will for sure tell my friends about you guys
April 14, 2026
Unprompted review
Reply from Qomfort Co.
Hi Maciej,
Thank you so much for the 5 stars! I’m really glad to hear you’re happy with both the customer service and the value of the clogs — that’s exactly what we aim for.
And it means a lot that you’d recommend us to your friends, that kind of support truly helps our little Aussie-based brand grow.
Best,
Danielle at Qomfort Co.
Co-Founder & Director.
Don’t believe the one star reviews on here…
I’ve seen some one star reviews on here which I cannot for the life of me understand ! There was even a one star review from someone that hadn’t even bought a pair !!! Anyway to the shoe itself. Materials look and feel quality. Not overworked or blasé but just great, well and honestly sourced quality and definitely no ‘smell’ to any of mine. Construction was fine with my two pairs. No glue blobs or ill fit and the outer colour of the suedes was constant across both shoes. The insole is lightly sculpted, but because of the memory insole it blends with the shape of your foot somewhat, especially if you take note of the ‘wearing in’ guide kindly supplied with each pair which I found super helpful, and worked a dream with mine. The outer sole has a seemingly durable grippy feel and unlike some clogs, and doesn’t clonk around when wearing them on hard indoor floors. All in all sizing is true to maybe a quarter of a size small in length perhaps, which equates to a couple of mm’s, but comfort and fit around the foot is great. I’d think these would be okay for a wider fit foot.
I’d give my clogs five out of five from me so far. Oh and don’t get me talking about how snuggly and comfy their socks are !
Buy a pair of each and try them for yourself 😀
April 14, 2026
Unprompted review
Reply from Qomfort Co.
Hi Stuart,
Wow - thank you so much for taking the time to write such a detailed and thoughtful 5-star review. We genuinely appreciate you addressing those concerns and sharing your real experience with the clogs.
I’m so glad to hear you’re happy with the quality, construction, and overall feel - from the suede consistency to the grip and comfort underfoot. It’s great to know the wearing-in guide helped too, as that’s something we include to make sure everyone gets the best experience out of their pair.
Also love that you mentioned the lack of smell and the quieter sole - those little details really do matter day-to-day, so it means a lot that you noticed.
And yes… the socks tend to surprise people 😂 so glad you’re loving those as well!
Thanks again for your support and for encouraging others to give them a go - it honestly means the world to our small Aussie-based team.
Best,
Danielle at Qomfort Co.
Co-Founder & Director.
Summer cork sandles
Didn't take long to arrive true to size very comfortable colour great
April 14, 2026
Unprompted review
Reply from Qomfort Co.
Hi Debbie,
Thank you so much for the 5 stars! I’m so happy to hear your clogs arrived quickly and that the sizing, comfort, and colour all hit the mark.
That’s exactly the kind of experience we want every customer to have, so this really means a lot.
Thanks again for supporting our little Aussie-based brand!
Best,
Danielle at Qomfort Co.
Co-Founder & Director.
Great product and interaction with the…
Great product and interaction with the return process !
April 14, 2026
Unprompted review
Reply from Qomfort Co.
Hi Phoebe,
Thank you so much for the 5 stars! I’m really glad to hear you’re happy with the product and that your experience with the return process was smooth and positive.
We always aim to make things as easy and stress-free as possible, so this means a lot.
Thanks again for supporting our little Aussie-based brand!
Best,
Danielle at Qomfort Co.
Co-Founder & Director.
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