QONZER Reviews 146

TrustScore 4.5 out of 5

4.4

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their helpfulness, professionalism, and quick responses, highlighting exceptional customer service that goes above and beyond. Many people appreciate the personalized approach and the team's deep knowledge, which helps resolve issues efficiently and effectively, even for those less tech-savvy. The service is frequently described as reliable, stable, and providing excellent performance, with many users noting the ease of setup and management. However, some customers also noted occasional issues with the website being slow or buggy. A few other people also felt that the support system could be inconsistent, with some experiencing delays in response times or difficulties in getting advanced technical assistance, particularly during weekends or when specific staff members were unavailable. There were also isolated mentions of volatile servers and issues with billing transparency.

What people talk about most

Service

Reviewers mention ambiguous feedback about service. Many customers praise the awesome service, quick setup,... See more

Customer service

Reviewers highlight positive aspects of customer service, frequently praising the helpfulness and efficiency... See more

Staff

Customers consistently note positive experiences with staff. Many reviewers praise the team's helpfulness,... See more

Response time

Clients share ambiguous opinions on response times. Many customers praise the fast and efficient support,... See more

Technology

Reviewers mention positive feedback about technology. Customers appreciate the powerful and stable... See more

Website

People report ambiguous experiences with the website. Some customers found the dashboard clean, simple, and... See more

Based on these reviews

Rated 5 out of 5 stars

Best Game Hosting out there. In comparison to others they are really transparent with what hardware you get in your package. 0 Issues for multiple months and instant support no matter the time and day... See more

Rated 5 out of 5 stars

Cost is good compared to other companies. They're very communicative when server issues arise and will do their best to help resolve. The servers run on pretty good hardware so you won't have to worry... See more

Company replied

Rated 5 out of 5 stars

Garry's Mod is a complex and demanding game. As we serve a large and active community, we’ve been facing intense DDoS attacks recently. For the first time in Turkey, we chose Qonzer for their DDoS p... See more

Rated 5 out of 5 stars

While experience issues with one of our game servers for our group I reached out to the live chat support. I am not good with technology and the person on the other end was incredibly helpful. Not onl... See more

Company replied


Company details

  1. Gaming service Provider
  2. Video Game Rental Store
  3. Web Hosting Company

Written by the company

Qonzer is a company formed by hosting industry experts and developers who, of their combined decades of profession, noticed negative trends such as overloading servers, bad hardware practice and generally ripping clients off becoming all to common place. Our mission is to stop and defeat these negative trends that we found to only benefit hosting providers whom focus is solely on money and not the quality of service clients are actually getting. In 2021 we started our market research, purchased game servers from over 20 separate providers and spoke to over a 100 game server clients who we found through open marketing. We decided to delve into this major gap (that shouldn't exist) in the market, identifying key problems and solving them with game-changing solutions. With Qonzer, there will be NO MORE, bad performance, costly services, lies about hardware and more specifically the amount of services running on machines. You deserve better and to know exactly what you are getting and this is how we've done it. We operate exclusively on premium hardware like the Ryzen 7950x and the 9950x. We don't engage in selling slots, and we believe in transparency and innovation. Our company ethos is Your Server, Your World. What we mean by that is you paid for the service, and we plan to let you set the limitations on what that hardware can do.

Your Server, Your World

Transparency and Innovation

We at Qonzer will always continue to set trends and push the bar of what this industry should do. Far to long have customers been ripped off by selling false hardware and underdelivering. Charging for slots, maximizing performance you already paid for. The formula is simple. Rent a server from us, you get what you paid for. Nothing less.

Contact info

4.4

Excellent

TrustScore 4.5 out of 5

146 reviews

5-star
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1-star

Replied to 87% of negative reviews

Typically replies within 1 month

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Rated 5 out of 5 stars

QONZER Review

QONZER has been a major positivity and a extremely good company to go with. When there is a rare issue, this is resolved extremely quick and even to the point where it may be in unsociable hours. QONZER is a provider that everyone should at least trial out. The user interface, support and affordability is extremely better than other providers. Definitely a provider I will use in the future.

January 14, 2024
Unprompted review
Rated 5 out of 5 stars

Great Server Hoster + Manager

Easy to access Site, great performance and stable running. A lot of features to manage your gameservers and serveral at the same time. Clean UI that is self explaining so if you managed a server already you will find yourself quickly at home again.

January 14, 2024
Unprompted review
Rated 5 out of 5 stars

Great service

Great service, can only recommend. Special thanks for the patience and excellent communication.

January 10, 2024
Unprompted review
Rated 5 out of 5 stars

excellant

very helpful on setting up a server as im a rookie on setting up servers but they walked me through the setting up a server step by step i would recommend to anyone who likes to run online sevrers to qonzer as they can help you with the aet up and day to day eunning of server

January 9, 2024
Unprompted review
Rated 5 out of 5 stars

Exceptional server service

Exceptional server service! The speed and stability exceeded my expectations. The user interface is intuitive, and their customer support is commendable. Highly recommend for anyone seeking a reliable and efficient server solution.

January 13, 2024
Unprompted review
Rated 5 out of 5 stars

Pleasantly Surprised.

When our team of admins first announced we were switching over to a semi-managed service, I was a little worried. I envisioned losing access and control over how our processes/games are managed, but that wasn't the case. With Qonzer you have the best of the both worlds - You can utilise the very easy access web portal for fast and simple deployment/config of new games, OR if you really need to feel in control of everything then just remote desktop on to the server and configure your games directly/manually. When you rent a server with Qonzer, you get the hardware and the all the functionality you'd expect to get when remote controlling a server, but you also get a handy web portal for fast deployment of games. We've had many situations in the past where our community has asked for a game putting on, but the hassle of configuring it just wasn't worth the time - now we can host those games hassle free whilst still having our own dedicated machine rather than using a host.

Before switching over to Qonzer, we'd rented servers from 2 providers in the past, both of which suffered drive failures. It's been about a year since we joined Qonzer and we've not had any hardware failures so far.

It's like having all the convenience that big hosts (nitrado, gportal, etc) provide for game deployment, whilst still retaining the performance and reliability you get from having your own dedicated server.

January 13, 2024
Unprompted review
Rated 5 out of 5 stars

HOSTING DONE RIGHT

Never have I ever seen hosting done THIS WELL. The site is simple, easy to use, and the service is reliable. I've been using Qonzer for months and months now, and have never had an issue. My server often has 80+ players in it, and there's no lag AT ALL. The prices are better than any of the competitors, not even a competition there. YOU DON'T EVEN HAVE TO PAY PER SLOT. Honestly, if you're shopping around for a hosting service, go with Qonzer and you won't be disappointed. I never have been.

January 13, 2024
Unprompted review
Rated 5 out of 5 stars

Fantastic servers and expertise!

Fantastic servers with people who are real specialists in their field!
You get the hardware you want and the expertise and knowledge...
I have been renting from GSP's for 18 years and i can tell you that this is the best GSP you can get!

January 13, 2024
Unprompted review
Show reviews in all languages. (146 reviews)

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