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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their professionalism, efficiency, and careful handling of belongings, often noting their friendly and respectful attitudes. Many people highlight the excellent service, emphasizing the speed and ease of their moving experience, and appreciate the honest and affordable pricing compared to competitors. However, some customers also noted issues with communication regarding pricing, with a few experiencing discrepancies between initial quotes and final charges. A small number of people reported concerns about the quality of service, including damaged items during the move and dissatisfaction with how these issues were addressed.

What people talk about most

Staff

Customers had positive experiences with staff. Reviewers consistently praise the movers for being... See more

Service

Customers consistently note positive experiences with service. Reviewers frequently praise the... See more

Price

People report positive experiences with price, often finding it reasonable and worth the cost, even for... See more

Quality

Reviewers mention ambiguous feedback about quality. Many customers praised the careful handling of their... See more

User experience

Consumers find the user experience to be overwhelmingly positive. Many describe it as a great, perfect, and... See more

Based on these reviews

Rated 5 out of 5 stars

Oleh and Bogdan were outstanding. They were professional, efficient, and handled everything with care. Not a single scratch, complaint, or wasted moment — just nonstop hard work and great attitudes.... See more

Company replied

Rated 5 out of 5 stars

Oleh and Andrew helped me with my long distance move and went above and beyond! Everything was done efficiently and packed safely and beautifully. They had clear communication and were so helpful!! I... See more

Company replied

Rated 5 out of 5 stars

Had a great experience they were able to move everything from my apartment quickly and efficiently. I will say they are very friendly and respectful. They are also very affordable compared to other mo... See more


Company details

  1. Moving and Storage Service

Written by the company

We are independent local moving company that service suburban of Chicago area. When selecting a moving company, trust is paramount. You need assurance that your possessions will be handled with care, as if they were our own. QST Movers has proudly serving Chicago and surrounding areas, earning the highest ratings in the industry. Our local and long-distance movers stand ready to facilitate a seamless transition for you. Whether it's a cozy one-bedroom apartment or a sprawling five-bedroom house, trust us to deliver your belongings safely and efficiently to your new home.


Contact info

4.9

Excellent

TrustScore 5 out of 5

199 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 83% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

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Rated 5 out of 5 stars

Great job

Great job
Recommended

January 4, 2026
Unprompted review
QST MOVERS LLC logo

Reply from QST MOVERS LLC

Dear Balinda,
Thank you so much for your recommendation! We appreciate your support and are glad you had a great experience.
Thank you,
Kyle Lee

Rated 5 out of 5 stars

Service was above and beyond

Service was above and beyond. From the 1st call to confirm to the move!! Thomas and his crew treated my items like the paid for it personally. The were QUICK and precise! Would recommend to family and friends. No time or money was wasted!

January 3, 2026
Unprompted review
QST MOVERS LLC logo

Reply from QST MOVERS LLC

Dear Reese,
Thank you so much for your amazing feedback! We’re thrilled that Thomas and his crew could provide such careful, quick, and precise service. It means a lot that you’d recommend us to your family and friends. We truly appreciate your support!
Best Regards,
Kyle Lee

Rated 5 out of 5 stars

Amazing and efficient moving service

Amazing and efficient moving service, even when dealing with tight staircases and difficult furniture shapes.

Definitely would use their services again.

January 2, 2026
Unprompted review
QST MOVERS LLC logo

Reply from QST MOVERS LLC

Dear Kaitlyn,
Thank you for your wonderful feedback! We’re thrilled to hear that our team could handle the tricky stairs and furniture efficiently. We really appreciate your kind words and support!
Thank you,
Kyle Lee

Rated 5 out of 5 stars

Fast and reliable

January 2, 2026
Unprompted review
QST MOVERS LLC logo

Reply from QST MOVERS LLC

Dear Steve,
Thank you for your feedback! We’re glad you found our service fast and reliable. We appreciate your support!
Thank you,
Kyle Lee

Rated 5 out of 5 stars

Tony and Stefan were great help

Tony and Stefan were great help, very pleased with the service

January 2, 2026
Unprompted review
QST MOVERS LLC logo

Reply from QST MOVERS LLC

Dear William,
We’re glad Tony and Stefan could provide great help and that you’re pleased with our service. We really appreciate your support!
Thanks,
Kyle Lee

Rated 5 out of 5 stars

Great experience!!

December 31, 2025
Unprompted review
QST MOVERS LLC logo

Reply from QST MOVERS LLC

Dear Biggz,
Thank you for your feedback! We’re glad you had a great experience and truly appreciate your support!
Best Regards,
Kyle Lee

Rated 5 out of 5 stars

Excellent work from Thomas and his team

Thomas and his team worked very diligently on a cold and snowy day. They definitely earned their five star review. I would highly recommend Thomas and his team.

December 30, 2025
Unprompted review
QST MOVERS LLC logo

Reply from QST MOVERS LLC

Dear Chris,
Thank you for your wonderful feedback! We’re so glad Thomas and his team could make your move smooth, even on a cold and snowy day. We really appreciate your recommendation!
Thank you,
Kyle Lee

Rated 5 out of 5 stars

Thomas and Alex were great

Thomas and Alex were great! They moved my whole apartment to my house in 3 1/2hrs under the original quote time. highly recommend!

December 30, 2025
Unprompted review
QST MOVERS LLC logo

Reply from QST MOVERS LLC

Dear Aury,
Thank you so much for your kind words! We’re thrilled to hear that Thomas and Alex made your move smooth and quick. We’ll be sure to pass along your praise to them. We really appreciate your recommendation!
Thank you,
Kyle Lee

Rated 5 out of 5 stars

The guys were great

The guys were great! Super professional and efficient. I would definitely use them again!

December 27, 2025
Unprompted review
QST MOVERS LLC logo

Reply from QST MOVERS LLC

Dear Eric,
Thank you so much for the great feedback! We’re happy to hear the crew was professional and efficient. We truly appreciate your trust and would be glad to help you again anytime!
Thank you,
Kyle Lee

Rated 5 out of 5 stars

Movers were good

Movers were good. Thomas and Alex were quick good.

December 27, 2025
Unprompted review
QST MOVERS LLC logo

Reply from QST MOVERS LLC

Dear Karan,
Thank you for your feedback! We’re glad to hear that Thomas and Alex did a quick and great job. We appreciate you choosing us and hope to help you again in the future!
Thank you,
Kyle Lee

Rated 5 out of 5 stars

They will do everything you want without hesitation.

Tara’s and Daniil were taking care of my move. They made sure not a single thing is damaged and asked many question to make sure my stuff were safe. Really nice and talkative guys. They were working fast, reliable, and showed me good quality of work.

December 23, 2025
Unprompted review
QST MOVERS LLC logo

Reply from QST MOVERS LLC

Dear Sharvil,
Thank you so much for your wonderful feedback! We’re very happy to hear that Taras and Daniil took great care of your move and made sure everything was handled safely and professionally. We truly appreciate you recognizing their attention to detail, communication, and hard work. It was a pleasure assisting you, and we hope to help you again in the future! 🚚✨
Thank you,
Kyle Lee

Rated 5 out of 5 stars

Super speedy

Super speedy, great price, amazing movers - Thomas and Brian. Thank you so much QST. Made moving hassle free!

December 22, 2025
Unprompted review
QST MOVERS LLC logo

Reply from QST MOVERS LLC

Dear Ellie,
Thank you so much for the fantastic review! We’re glad to hear you were happy with the speed, pricing, and our amazing movers Thomas and Brian. Making your move hassle-free is exactly our goal. We truly appreciate you choosing QST Movers and would be happy to help again anytime!
Best Regards,
Kyle Lee

Rated 5 out of 5 stars

My move was very smooth and convenient

My move was very smooth and convenient. Thomas and John were very helpful. They arrived on time and helped me seamlessly move my furniture

December 22, 2025
Unprompted review
QST MOVERS LLC logo

Reply from QST MOVERS LLC

Dear Vinay,
Thank you for your great feedback! We’re happy to hear your move was smooth and convenient. Thomas and John will be glad to know their help and punctuality made a difference. We truly appreciate you choosing us and would be happy to assist you again in the future!
Thank you,
Kyle Lee

Rated 5 out of 5 stars

Great work

Great work, fast, very polite, very careful about your belongings, recommended 100%.

December 20, 2025
Unprompted review
QST MOVERS LLC logo

Reply from QST MOVERS LLC

Dear Dj,
Thank you very much for your wonderful feedback! We’re glad to hear our team was fast, polite, and careful with your belongings. We truly appreciate the recommendation and look forward to helping you again in the future!
Thank you,
Kyle Lee

Rated 5 out of 5 stars

These guys were absolutely amazing and…

These guys were absolutely amazing and made an otherwise stressful day easy. They knew what we needed and made everything right. They did perfect! 10/10 would recommend to everyone I know!

December 19, 2025
Unprompted review
QST MOVERS LLC logo

Reply from QST MOVERS LLC

Dear Hope,
Thank you so much for the amazing review! We’re thrilled to hear that our team helped make your moving day stress-free and took great care of everything. Your recommendation truly means a lot to us. We appreciate your trust and would be happy to help you or anyone you know again in the future!
Best Regards,
Kyle Lee

Rated 5 out of 5 stars

Did a great job and worked hard!

Did a great job and worked hard!

December 19, 2025
Unprompted review
QST MOVERS LLC logo

Reply from QST MOVERS LLC

Dear Rafal,
Thank you so much for your kind words! We really appreciate your feedback and are glad to hear you were happy with our team’s hard work. If you ever need help again, we’ll be happy to assist!
Thank you,
Kyle Lee

Rated 5 out of 5 stars

Excellent service

Excellent service, super quick, super communicative. The previous movers had thrown all our stuff into the storage, meanwhile these movers careful moved everything in, professionally, and quickly. Would recommend to anyone trying to move!!!

December 17, 2025
Unprompted review
QST MOVERS LLC logo

Reply from QST MOVERS LLC

Dear Yolanda,
Thank you so much for your wonderful feedback! We truly appreciate your kind words. Our team always strives to be fast, professional, and careful with every move, and we’re glad we could provide a much better experience for you. Thank you for trusting QST Movers and for recommending us — it really means a lot to our team!
Thank you,
QST team

Rated 5 out of 5 stars

Did amazing job and made sure non of…

Did amazing job and made sure non of the stuff were damaged. They did their job quick and professionally. Really good staff

December 17, 2025
Unprompted review
QST MOVERS LLC logo

Reply from QST MOVERS LLC

Dear Pam,
Thank you so much for your kind feedback! We’re glad to hear our team did an amazing job and handled your belongings with care while working quickly and professionally. We truly appreciate your recommendation and look forward to helping you again in the future!
Best Regards,
Kyle Lee

Rated 1 out of 5 stars

Don’t use this company!!!!

Used their service on November 21, 2025. I told the lady on the phone when booking that I had my own supplies but would need help shrink wrapping a few things. The day came for the movers to do their magic. From the get go, the head mover kept making comments about things costing more. I asked them to help me shrink wrap mattresses and my new couch. They just moved everything without wrapping. When it came time for my TVs to be moved, they came in with boxes and started taping. I again told them that I had my own supplies. They instead STOLE my supplies and then charged me for theirs! They double charged me for stairs and even admitted on the phone that it was a mistake. With the double charged, unauthorized charge for supplies that I did NOT request and the cost of my stolen supplies totaling $228.68, they offered me $100 ($75 of that was double charge for stairs) so basically only $25 and they wanted me to change my negative review to a positive one. I’ve been going back and forth with this company for weeks now. I will NEVER do business with this company again nor will I ever recommend them to anybody else. My advice to you if you do use them is to check their truck before they leave to make sure you have all of your things. Ask to see the invoice before you pay and make sure everything is correct because you won’t see a dime after they get their money. Also, wait until you’ve unpacked before leaving a review to make sure you’re not giving out false information. The movers will insist that you do it before they even start unloading your things. Almost like they are holding them hostage to get what they want.

November 21, 2025
Unprompted review
QST MOVERS LLC logo

Reply from QST MOVERS LLC

Dear Amy,
We’re sorry to see this review and would like to clarify a few important points for transparency.

Regarding the TVs: the packing materials provided were not sufficient to safely protect large flat-screen TVs. To prevent damage, our team used professional TV packing, which is standard practice. The total cost for packing 3 TVs is $225, however you were charged only $100 as a courtesy discount.

We do not take customer supplies. Our trucks are fully stocked with our own materials, and we have no need for used packing supplies.

Concerning stairs: the contract clearly states that up to 2 flights are included, and each additional flight is $75. This job involved 5 total flights (2 at pickup and 3 at delivery). Despite this, we discounted the stair charges after you expressed concern.

Additionally, after the job was completed, our crew spent approximately 30 extra minutes unloading items from your car and carrying them upstairs, free of charge, as a courtesy.

We strive to be fair, transparent, and accommodating, and in this case multiple discounts and extra services were provided. We regret that your experience was still unsatisfactory, but we stand by the work performed and the professionalism of our team.
Best Regards,
Kyle Lee

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