My plant boutique recently started selling branded merchandise and the 6-inch Ceramic plant pots from Qstomize are gorgeous. The custom glaze looks very high-end and I was amazed that not a single pot... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
We had an issue with our order — the sleeve size came in incorrect — but the team did step up and offer a solution to make it right. We appreciate their willingness to work through it with us, and eve... See more
Company replied
I still haven't received the item I purchased. Based on other reviews I trust the item will be fine, its just the shipping times are insanely long. it has been running on 3 weeks now waiting for it wi... See more
Company replied
I have used the services of the store more than 5 times over the past year. In general, I am satisfied with everything, although, as elsewhere, there are nuances. The order is processed very quickly a... See more
Company details
Written by the company
Qstomize is a custom-products supplier for businesses, agencies, and event teams who need quality merch without the back-and-forth of traditional promo companies. We print, embroider, and source custom apparel, drinkware, bags, hats, and event swag, covering everything from a 50-piece company hoodie run to a 5,000-unit branded mailer drop. Every order goes through a mockup before it hits production. Our in-house designer cleans up your logo, places it on the actual product, and emails you a proof. Nothing prints until you approve it. What we hear most from customers is that the surprises happen on the good side. We confirm artwork the same day we receive it, give you a single human contact instead of a ticketing carousel, and ship from US fulfillment partners with realistic dates we actually hit. We work with startups doing their first conference giveaway, marketing teams refreshing employee onboarding kits, retail brands packaging influencer mailers, and HR teams putting together holiday gifts. Minimum orders start at 25–100 units depending on the product, and pricing tiers down at higher volumes. All pricing is published on the site, so you don't have to email asking "what's your price for X?". If you have a tight deadline, weird specs, or a product you saw somewhere else and want quoted, message us. We respond.
Free Shipping Every Order
All-inclusive pricing
Prices include design and shipping. No hidden costs or fees.
Contact info
Coastal Highway 19266, 19971, Rehoboth Beach, United States
- 16506403836
- info@qstomize.com
- qstomize.com
4.1
Great
129 reviews
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
Replied to 100% of negative reviews
Typically replies within 2 weeks
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Easy to use website
Easy to use website. Fast shipping. Great products. I would highly recommend it.
December 9, 2019
Unprompted review
Very happy customer :)
I got exactly what I was expecting, high quality and fast delivery.
December 9, 2019
Unprompted review
The picture review was incredibly…
The picture review was incredibly misleading. The pillowcase came with horrible print quality and you can't even tell what the picture is of.
October 27, 2019
Unprompted review
Reply from Qstomize.com
Hi Daniel,
When you ordered your sequin pillow you submitted a very low quality, very dark image that is barely visible even on a computer screen. This is why your pillow did not print out well. We have 1000s of orders a month from customers that are very happy with their pillows - less than 1% of our orders are refunds or returns.
Although our refund policy states you have to send the pillow back for a refund or replacement we immediately offered you a 100% free replacement if you send us a new image that we approve. We didn't have to let you keep the pillow and send you a free replacement but you still leave us a 2* review....
We kindly ask you to reconsider this bad review as we don't think deserve it and we work very hard for our good reputation. We gave you a free replacement when it outside our refund policy and we answered your inquiry only a few hours after you sent it.
Thank you,
Qstomize.com team
Qstomize the sequin masters
"Everything I have ordered through Qstomize has been just as I had hoped it to be, and more! I have been very satisfied with all of my orders and will continue to order my products from them!!! They options are endless!"
July 4, 2019
Unprompted review
Reply from Qstomize.com
You are very welcome sir
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.