While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Considering 41 reviews, reviewers overwhelmingly had a great experience with this company, often highlighting the staff's professionalism and dedication. Customers frequently praise the service for its efficiency, transparency, and ability to secure funding quickly, making the process seamless and easy to understand. Many appreciate the personalized approach, with staff taking the time to explain options and ensure clients feel comfortable and well-informed throughout. However, some people mentioned experiencing pushy sales tactics and a lack of follow-up, leading to frustration and wasted time. These reviewers felt that communication was often misleading or evasive, with promises not being fulfilled and a general lack of accountability.

What people talk about most

Staff

Consumers report positive experiences with the staff, highlighting their helpfulness, professionalism, and... See more

Service

Users describe positive interactions with service, highlighting the professionalism, courtesy, and... See more

User experience

People report positive experiences with the user experience, finding it easy and clear to navigate. Customers... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Rob was outstanding in making me feel comfortable with the entire process. The process was fast and very informative. I’m pretty sure that Rob cared more if I got the right deal than I did and I can... See more

Rated 5 out of 5 stars

I constantly receive calls in regard to funding. Our company is currently on an accelerated growth, Pronto reviewed our plan our client list and our pipeline. The cash flow is critical and s... See more

Rated 5 out of 5 stars

Rob took the time to explain the differences of the types of loans and I was able to make a big change with how I was handling my finances. Because Rob took the time to explain and help me to underst... See more

Company replied


Company details

  1. Alternative Financial Service
  2. Financial Consultant
  3. Financial Institution

Written by the company

We offer a wide range of financial services, including asset-based lending, factoring, equipment financing, and more. Our solutions are tailored to meet the unique needs of each client, ensuring that we provide the right financing options to help them achieve their business goals. At Proto Financial Corp, we are committed to building long-term relationships with our clients. We believe that our success is tied to the success of our clients, and we work tirelessly to provide the financial support and guidance they need to thrive. Contact us today to learn more about how we can help your business grow. https://protofinancial.com/


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

49 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 100% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Excellent customer service

Excellent customer service

Kenny helped me get funding on my multiple businesses.
They kept me in the loop during the entire approval and funding process
I would highly recommend Essential Funding for any financing needs for a small business.
They will help get you funded in no time at all I was expecting I would love to work with them them in the future

January 3, 2025
Unprompted review
Rated 5 out of 5 stars

Critical support that enabled business growth!

In small business finding a reliable, engaged and thoughtful partner is tough. We have had a multi-year relationship with the team, especially Bobby W., and it has enabled us to grow from a $4.5M/yr business to $16M/yr revenue over the last 6 years. Bobby has always been professional, engaged, and a trusted associate. Guidance, insight and knowing what financial options will work best for both us and for them has been truly helpful.

December 1, 2024
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look