QualityImprint.com Reviews 677

TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Evaluating 75 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the high quality of the products and the excellent customer service they received. Many people highlight the staff's helpfulness, responsiveness, and professionalism, noting their quick response times and dedication to ensuring satisfaction. Consumers frequently mention that the products meet or exceed their expectations, often arriving quickly and accurately. The overall sentiment indicates a smooth and positive experience from initial contact to receiving the final product.

What people talk about most

Product

Reviewers consistently express satisfaction with the product quality. Customers frequently highlight the high... See more

Quality

People report positive experiences with quality. Customers consistently praise the high quality of products,... See more

Staff

Clients share positive opinions on staff, frequently highlighting their helpfulness, professionalism, and... See more

Response time

Users describe positive interactions with response times. Customers consistently praise the quick responses... See more

Customer service

Reviewers highlight positive aspects of customer service, consistently praising the helpfulness and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

A small group of retired veterans needing hats for an upcoming Veterans parade. Found Qualityimprints on line. Talked to their rep about specifics and organizational logo of our association. Design an... See more

Company replied

Rated 5 out of 5 stars

Marvin is fabulous to work with during every step of our ordering process. From receiving samples and answering questions to providing design proofs and shipment fulfillment. Both products we ordere... See more

Company replied

Rated 5 out of 5 stars

Our company had a great experience working with Quality Imprint. Joey was very fast at responding and got exactly what we wanted put together in just one day. They are very efficient and our product a... See more

Company replied

Rated 5 out of 5 stars

I randomly came across Quality Imprints doing a Google search a little over a year ago. I am SOOO excited to be able to report that they do a PHENOMINAL job! We have already had them do 1 set of com... See more

Company replied


Company details

  1. Promotional Item Store
  2. Business to Business Service

Information provided by various external sources

We are your quality provider of promotional products. We have a wide selection of promotional items to choose from. We promote quality not only in products but with our service as well. We CARE for our customers. See the difference with QualityImprint.com.


Contact info

4.9

Excellent

TrustScore 5 out of 5

677 reviews

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Rated 5 out of 5 stars

Great Quality!

Great customer service!

October 6, 2025
QualityImprint.com logo

Reply from QualityImprint.com

Thank you for the kind words! We're so glad you had a great experience with our customer service. We're always here if you need any promotional items for your next event/project.

Rated 5 out of 5 stars

Great service and follow up

Great service and follow up. Kept me posted throughout the process and received the items quickly.

October 6, 2025
QualityImprint.com logo

Reply from QualityImprint.com

Thank you so much for your thoughtful review! We’re glad to hear you were happy with the service and follow-up. Keeping you informed every step of the way is important to us, and it’s great to know everything arrived quickly. We truly appreciate your support and look forward to helping you again in the future!

Rated 5 out of 5 stars

Quick, quality and affordable service!

Prompt reply when I asked for a quote, affordable pricing, and quick quality service!

September 29, 2025
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Reply from QualityImprint.com

Thanks so much for the 5-star review! We’re happy to hear you appreciated our quick response, competitive pricing, and quality service. We’d love to work with you again on your next project!

Rated 5 out of 5 stars

Customer service and quick turnaround…

Customer service and quick turnaround of sample request

September 29, 2025
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Reply from QualityImprint.com

Thanks for the great feedback! We're glad you had a smooth experience with our customer service and fast sample turnaround. Looking forward to helping with your full order.

Rated 5 out of 5 stars

I was late to order

I was late to order, and they delivered on time.

September 29, 2025
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Reply from QualityImprint.com

Thanks for your review! We’re all about delivering on time—even when the clock is ticking. Let us know when you're ready for your next order—we’ve got you covered!

Rated 5 out of 5 stars

Ordered a sample and it looks great

Ordered a sample and it looks great. Came quickly and works just as it should. Very impressed.

September 24, 2025
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Reply from QualityImprint.com

Thanks for the great review! We're so glad the sample impressed you. If you’re ready to place a full order or have any questions, we’re here to help—can’t wait to work with you again!

Rated 3 out of 5 stars

Phone number wrong.

September 29, 2025
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Reply from QualityImprint.com

Thank you for sending your review on your order of souvenir notepads. We noticed your comment mentioned “wrong phone number,” and we’d really appreciate it if you could clarify what happened. Was it different from the proof we had sent? We’d love the opportunity to correct the issue and make things right. Looking forward to hearing from you.

Rated 5 out of 5 stars

Please all around

Really quick turnaround time. I was very impressed with the quality of the product, as well as the quality of the print and the price.

September 29, 2025
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Reply from QualityImprint.com

Thanks so much for the awesome feedback! We're thrilled to hear you loved the product and the print quality! We always aim to deliver the best at a great price.

Rated 5 out of 5 stars

Attention to detail

Attention to detail, great value, and clear communication throughout the process from the customer service team.

September 29, 2025
QualityImprint.com logo

Reply from QualityImprint.com

That's wonderful to hear! We're absolutely thrilled you had such a positive experience with our team's attention to detail, value, and clear communication. Your kind words truly brighten our day and motivate us to keep striving for excellence! Thank you for the 5 stars and sharing your thoughts.

Rated 5 out of 5 stars

Easy to work with

Easy to work with, excellent follow-up and great quqlity products.

September 24, 2025
QualityImprint.com logo

Reply from QualityImprint.com

Thank you for the kind words! We're so glad to hear you had a smooth experience and were happy with the quality of our products. We really appreciate your support and look forward to working with you again soon!

Rated 5 out of 5 stars

Easy to work with

Easy to work with, Great pricing, really fast shipping!
Product looks wonderful. We plan to use them again!

September 24, 2025
QualityImprint.com logo

Reply from QualityImprint.com

Thank you so much for the great feedback! We're thrilled to hear that you were happy with the pricing, turnaround time, and the final product. It was a pleasure working with you, and we’re looking forward to helping with your next project!

Rated 5 out of 5 stars

I had the best experience when ordering…

I had the best experience when ordering from QualityImprint! They were very responsive and the end result is amazing!

August 25, 2025
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Reply from QualityImprint.com

Thank you so much for your kind words! We're thrilled to hear you had a great experience with your order. Our team works hard to provide excellent service and high-quality results, so your feedback means a lot to us. We look forward to working with you again in the future!

Rated 5 out of 5 stars

Second time I've ordered this product

Second time I've ordered this product. So I knew what I was getting and I was not disappointed in the product or the time in which it took to get the item.

August 25, 2025
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Reply from QualityImprint.com

Thank you so much for your continued support and for taking the time to leave such a kind review! We're thrilled to hear that your second experience was just as satisfying as the first. It's always great to know our product and delivery met your expectations. Looking forward to serving you again in the future!

Rated 5 out of 5 stars

Competitive quality & pricing

Always quick to respond, competitive in quality and pricing, and fast to ship.

July 29, 2025
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Reply from QualityImprint.com

Thank you so much for your kind words! We’re thrilled to hear that our quick response, quality, pricing, and fast shipping have met your expectations. We truly appreciate your support and look forward to working on your next promotional project.

Rated 5 out of 5 stars

Rapped responses to all inquiries

Rapped responses to all inquiries. Quick delivery. The price was good but Unfortunately the quality of the jigsaw puzzle didn’t fit my needs.

July 24, 2025
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Reply from QualityImprint.com

Thank you for your review! We're glad to hear you appreciated the quick responses and delivery. If there's anything we could have done to earn that fifth star, we'd love your feedback — we're always looking to improve!

Rated 5 out of 5 stars

Excellent product

Excellent product, excellent delivery and fantastic customer service.

July 25, 2025
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Reply from QualityImprint.com

Thanks so much for the 5 stars and awesome review! We're really glad to hear you loved the product, delivery, and our customer service.

Rated 5 out of 5 stars

Great experience

Great experience! Marvin provided the best customer service and the products arrived quickly, just as ordered! Thanks!

July 30, 2025
Unprompted review
QualityImprint.com logo

Reply from QualityImprint.com

Thank you so much for your kind words! We're thrilled to hear you had a great experience and that Marvin provided excellent service. We’ll be sure to pass along your feedback to him. We're glad your order arrived quickly and just as expected—thanks again for choosing us!

Rated 5 out of 5 stars

quick anad reliable services and…

quick anad reliable services and quality!

June 26, 2025
QualityImprint.com logo

Reply from QualityImprint.com

Thank you for your 5-star review. We're pleased to know our team delivered quick, reliable service and quality promotional products. We value your trust and look forward to supporting your future branding needs.

Rated 5 out of 5 stars

Really

Really, really great customer service from Joey. I swore he was a bot for our first 5 emails as no one is that courteous and efficient!

June 24, 2025
QualityImprint.com logo

Reply from QualityImprint.com

Thank you for the wonderful feedback! We’re thrilled to hear Joey made such a great impression — her commitment to exceptional service truly sets the tone for our team. We'll be sure to pass along your kind words!

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