Marvin is fabulous to work with during every step of our ordering process. From receiving samples and answering questions to providing design proofs and shipment fulfillment. Both products we ordere... See more
Company replied
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Marvin made my experience great! She listened to what I needed and helped me design something within my budget and get it shipped to me in time for my event!
Company replied
A small group of retired veterans needing hats for an upcoming Veterans parade. Found Qualityimprints on line. Talked to their rep about specifics and organizational logo of our association. Design an... See more
Company replied
Liz at Quality Imprint is incredible. We explained what we were looking for, and she responded quickly with options. Once we nailed down a product, proofs were provided and and orders were placed in... See more
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Company details
Information provided by various external sources
We are your quality provider of promotional products. We have a wide selection of promotional items to choose from. We promote quality not only in products but with our service as well. We CARE for our customers. See the difference with QualityImprint.com.
Contact info
45 West Foothill Blvd., 91711, Claremont, United States
- 888-377-9339
- care@qualityimprint.com
- qualityimprint.com
Reply from QualityImprint.com
Thank you for giving us 5 stars and appreciate sharing specific aspects of your order experience.
Quick turn around time was vey…
Quick turn around time was vey important for us. We were very happy to receive a great product in time for our event!
August 28, 2023
Reply from QualityImprint.com
We are very happy that you enjoyed your experience with us and appreciate the wonderful review. We look forward to hearing from you again soon.
Online chat was a great way to place…
Online chat was a great way to place the order for our tax exempt company. Only issue was that the price applied was not the price showing on line. Website should be updated with pricing as soon as possible when pricing is changed.
August 25, 2023
Reply from QualityImprint.com
We are sorry to hear about this and would look into this further so someone from our end would be checking with you on the specifics about the pricing change.
Outstanding customer service experience!
The merchandise is of good quality at a fair price, but the main reason for my 5-star rating is the amazing level of customer service provided by my sales contact Liz Miranda. She was absolutely phenomenal!
July 25, 2023
Reply from QualityImprint.com
We are so glad to hear you were amazed at Liz's level of customer commitment. We will surely pass your review along which will definitely make her day along with her manager. Thank you for taking the time to give us and her a 5-star review.
Best place to work with
Communication was easy and was always giving me updates about what stage of the process my project was in.
July 28, 2023
Reply from QualityImprint.com
We are incredibly grateful that you took the time out to share your experience with us and how easy the order process was. Will share this with the team who'll be ecstatic to hear how they did.
Responsive and Helpful
Responsive and Helpful!
thankful for the quick responses and follow up to ensure everything was correct with our order!
July 25, 2023
Reply from QualityImprint.com
Thank you so much for your 5-star review! We will share this with your account manager and let them know to keep up the amazing work.
Reply from QualityImprint.com
We value you taking the time to share your rating with us. We will share this with the team and hope to hear from you again on your next promotional project.
The product from quality is very good
The product from quality is very good . Our logo is nice and clear and just like we order it . The price is reasonable but the best thing about quality is Ana Ruiz ! She’s quick, efficient and very easy to work with ! Whoever is reading these reviews from inside the company ; give her a raise !
July 24, 2023
Unprompted review
Reply from QualityImprint.com
Thank you for the glowing and detailed review Annette. We try to maintain great service along with our competitive pricing and product quality. Will pass your review to Ana and this will be included in her annual assessment. Thank you again for your order and we hope to be of service again to you soon.
The product was exactly what we were…
The product was exactly what we were looking for. Great customer service, great price, and the product arrived on time.
May 25, 2023
Reply from QualityImprint.com
Appreciate the overall stellar review and for sharing in detail to the public. We look forward to working with you again and giving you the same service with the product you'd expect.
Would highly recommend
My customer service agents have been so kind and easy to work with. They are always fast to respond!
June 28, 2023
Reply from QualityImprint.com
Glad to know you were happy with the speed and kind of service we provide. Thank you for the nice review and looking forward to hear from you again soon.
Outstanding!
Amber Llave is a wonderful rep, very helpful. The quality of the product is great and delivery time was perfect.
June 28, 2023
Reply from QualityImprint.com
Thank you for the 5-star review Brandon and glad to see you were happy with the service, product and delivery. Looking forward in doing your next promotional material.
The turn around on the bags from design…
The turn around on the bags from design to finish was completed quickly and professionally. Families love the bag.
June 26, 2023
Reply from QualityImprint.com
We are happy to know they love the bag and thank you for sharing your order experience with us and to the public. We would love to work with you again in the future should you need more bags or something else printed.
Personalized and consistent contact…
Personalized and consistent contact from design through implementation and delivery.
June 29, 2023
Reply from QualityImprint.com
Thank you for the 5-star review and happy to know you liked the personalized service.
Fantastic Customer Service!!!
The gentleman that I worked with was phenomenal! He was able to work within my limited timeframe and went above and beyond for me! I will continue to use QualityImprint for all of my future needs, and have already recommended you to friends and family!
June 24, 2023
Reply from QualityImprint.com
Thank you for giving us 5-stars, sharing your wonderful review and recommendation. We look forward to working with you again.
Personable Attention and Communication
I was able to talk with someone via email instead of dealing with a chatbox. My products came out very nicely and delivered quickly.
June 28, 2023
Reply from QualityImprint.com
We are glad to hear that your products came out nice and quick. Thank you for writing a review and sharing your experience with us.
Reply from QualityImprint.com
Thank you so much for the 5-star review. We are looking forward to working with you again on your next project.
The screen print is gorgeous
The screen print is gorgeous! the bag is great, your customer service was excellent!
My only issue is that we bought these for resale and I did not realize they dont have a barcode with them. That would have made my life much easier.
Thanks!
June 26, 2023
Reply from QualityImprint.com
Glad to hear that the print came out great Lori as that is what we ultimately want. Grace, I believe is in touch with you regarding the barcode.
Quick and easy!!
May 31, 2023
Reply from QualityImprint.com
We really appreciate your business and helping to share your experience. Thank you and we hope to work with you again soon.
Very quick order
Very quick order, however several items were damaged during shipment.
They quickly reached out regarding the damage and made it right
May 30, 2023
Reply from QualityImprint.com
We apologize that some items were damaged during shipment Tori. Your account rep has gotten in touch with you to help resolve this with the courier the soonest.
Thanks for the FDA certified products!
Ana, my rep, was communicative and helpful throughout the order process. And I was happy with the quality of the products, especially since we ordered skin care. Thank you!
May 30, 2023
Reply from QualityImprint.com
We are so glad to hear that you are happy with the quality of our product and service Katie. Thank you for taking the time to leave a review and the 5-star rating.
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