Qualtry Reviews 1,745

TrustScore 3 out of 5

3.1

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Rated 1 out of 5 stars

I have a similar issue as reviewer Cooper...I used to order personalized cutting boards as gifts for clients and they used to be great! But I placed an order June 24 and it still shows unfulfilled. I... See more

Rated 1 out of 5 stars

Their website is active (and takes orders and payments!) but the company is out of business. In process of disputing the charges with my credit card company. Had great experiences with them in years p... See more

Rated 5 out of 5 stars

I love the engraved, wood bottle opener. This product makes a great closing gift for my real estate male clients. I also like the great customer service, I had a question placing the order and I don't... See more

Rated 5 out of 5 stars

Finally!! Someone has finally figured out the ordering, production and shipping of Qualtry! I’m so pleased with my order. Overall less than 2 weeks from date of order to delivery!! Impressive since my... See more

Company details

  1. Trophy Shop
  2. Art Supply Store

Written by the company

Looking for a personalized gift? Choose from our wide selection of personalized wedding gifts, housewarming gifts and more. Find the perfect unique gift for anyone on your list. We never charge to personalize!


Contact info

3.1

Average

TrustScore 3 out of 5

2K reviews

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Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

Making Bedtime Fun

The colors are great, the personalization on the pillow cases looks good. The only thing I was a little bit disappointed with is the quality of the pillow case fabric. My grandchildren are going to love them despite my pickyness. Great job, always happy with the experience with your personalization work.

November 28, 2022
Rated 1 out of 5 stars

Order Not Rcvd

Our order has not been received. USPS tracking said it was delivered to our mailbox. I have attempted to contact Qualtry customer support two times but have yet to receive a response. My previous experience with Qualtry has been top notch.

November 23, 2022
Rated 1 out of 5 stars

I placed an order

I placed an order, my credit card was charged and got an email stating that the order could not be fulfilled, and I did not get my money back. Attempted several times to contact the customer service team, with no success

Will NEVER order anything from them ever again, will contact the BBB to report them.

October 26, 2022
Unprompted review
Rated 5 out of 5 stars

Personalized towels.

Quality product, all personalization was correct, if I ever have a question there's a live person to talk to, delivery was fast. I've been a customer for years and Qualtry has never disappointed me.

November 23, 2022
Rated 1 out of 5 stars

I ordered a personalized pad and…

I ordered a personalized pad and pencils. I also called and confirmed that name had been indicated and was assurex the name was include. Sent tracking number that did not work. Finally received items and pad not personalized and pencil crayons are horrible. Company provided refund but would not revomnend

December 1, 2022
Unprompted review
Rated 4 out of 5 stars

Continued problems with Groupon…

Continued problems with Groupon discount codes not working is very frustrating. I have to call qualtry customer service to get it fixed every time I order something. Customer service is great they fix it just really aggravating

November 12, 2022

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