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Rated 1 out of 5 stars

I’m really disappointed with this water wave hair. I’m a regular shopper with Queen Hair and I’ve never experienced hair like this before. This time around, the quality is completely different, and... See more

Rated 1 out of 5 stars

I’m upset because I ordered hair i was so excited to look descent and feel good but I noticed after two days it’s still says order status order placed so I hit them up and they are telling me we are g... See more

Rated 5 out of 5 stars

Deliver was quick and the order was accurate- the hair arrived in a nice green velvet bag- installed last night- so far, so good. I personally didn't like the ends, and just trimmed them off;... See more

Rated 5 out of 5 stars

Shipping was amazing place order 10/17 delivered 10/19. Received discount coupons on order. Also amazing hair was super affordable and I shopped around and compared prices. I wait to write a review so... See more

Company details

  1. Hair Extensions Supplier

Written by the company

👑Queen Hair inc, Affordable & Beautiful hair. 🥰 Your most reliable Local Human Virgin Hair Vendor Located in NYC. 🚚Free shipping Over $80 in US. Online store🛒www.queenhairinc.com Local store🛍:51-18 Grand Ave,STE#2, Maspeth,NY 11378 Phone ☎+1 917-774-6123


Contact info

3.3

Average

TrustScore 3.5 out of 5

98 reviews

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Hasn’t replied to negative reviews

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Rated 1 out of 5 stars

Mehh

I’m really disappointed with this water wave hair. I’m a regular shopper with Queen Hair and I’ve never experienced hair like this before. This time around, the quality is completely different, and I’m not sure if the vendor has changed.
The hair mats up very easily. The only time it cooperates is when it’s wet — once it dries, it becomes a tangled, matted mess. I brush it regularly and braid it every single night, so this isn’t due to lack of maintenance.
For the price, I expected the same quality I’ve received in the past. Unfortunately, this batch did not meet expectations, and I wouldn’t recommend it.

December 18, 2025
Rated 1 out of 5 stars

I placed an order on May 6th I hve not…

I placed an order on May 6th I hve not heard anything regarding my order I attempted contact via phone but the subscriber was not accepting calls, I hve sent several text messages including messaging on the website and emailed numerous times with no response

May 7, 2024
Rated 5 out of 5 stars

DEPENDABLE

This is my second time ordering from queen hair and it's the great customer service and communication for me. I get the kinky straight hair because it blends well with my natural hair. The bundles are soft, long lasting, and barely shed. Good stuff!!!

March 24, 2024

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