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Quibity by eSIM.sm Reviews 9,654

TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Evaluating 1,789 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the user experience, finding the eSIMs easy to purchase, install, and set up, often within minutes. Many highlight the reliability of the service and product, noting that the eSIMs worked perfectly and provided excellent coverage in various international locations. Reviewers also frequently mention the affordability of the service, considering it a cost-effective alternative to traditional roaming or ship's Wi-Fi. However, some customers also noted occasional issues, such as an eSIM not working after activation or stopping prematurely. A few people found the activation process difficult or confusing, particularly for those less familiar with technology. There were also isolated instances where the service did not work in certain countries due to connection restrictions or where data usage figures seemed unclear.

What people talk about most

User experience

People report positive experiences with user experience, highlighting the ease of purchase, installation, and... See more

Service

Customers consistently note positive experiences with service. Many reviewers praise the ease of use, quick... See more

Product

Consumers generally find the eSIM product to be positive, highlighting its ease of installation and reliable... See more

Price

Reviewers mention positive feedback about price, often highlighting the affordability and competitive rates... See more

Website

Users describe positive interactions with the website. Many found it very easy to use and simple to navigate,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Great eSIM and service from eSIM. Used them a few times now for both EU and Worldwide data packages. Very reasonably priced and very reliable having never had a problem with them while being away.... See more

Rated 5 out of 5 stars

Bought 2 eSIMs for Turkey. Installed before left England. On arrival we activated both sims but only one was working. Contacted eSIM via their app and had immediate reply asking for screenshots of var... See more

Rated 5 out of 5 stars

The process was really simple, I purchased a 5GB eSIM.sm for my wife’s phone and one for mine. Set them both up prior to leaving the UK and just did the necessary changes on arrival in the Caribbean.... See more

Rated 5 out of 5 stars

Installed the eSIM on iPhone before travelling, quick and easy process. Turned on eSIM at our destination airport and that was it. The eSIM picked up internet instantly and worked perfectly for the du... See more


Company details

  1. Telecommunications Service Provider
  2. Telecommunications Contractor

About Quibity by eSIM.sm

Written by the company

Travel all around the world and forget about roaming!

Just search for the destination of your next holiday and choose how much data you need during your journey!

No IDs required and no SIM card needed! Choose your plan, scan the QR-CODE and setup the eSIM in less than 1 minute...and you're ready to go!

What if I run out of data?


Don't worry! You can easily increase the amount of GBs you need and the eSIM duration in your private area.


What are the advantages?


Install our eSIM and you'll be able to keep using WhatsApp and all the apps on your smartphone. You won't get a new phone number, but you can call your friends using WhatsApp or any other social app that allows to call your contacts using only datas.
Before getting an eSIM check the supported phones list.

Having some trubles with your eSIM? Contact us


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

10K reviews

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Replied to 99% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

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Rated 1 out of 5 stars

Did not work at all absolute waste of…

Did not work at all absolute waste of money

March 7, 2026
Quibity by eSIM.sm logo

Reply from Quibity by eSIM.sm

Hello,

thank you for taking the time to share your feedback. We are very sorry to hear that your experience did not meet your expectations.

We understand how frustrating it can be when a service does not work as expected, especially while traveling. In many cases, connection issues can be related to device settings or installation steps, and our support team is always happy to help check this together and find a solution.

If you are willing, please contact our customer support team with a few details about your device and the issue you experienced. We will carefully review the situation and do our best to assist you.

Your feedback is very important to us, and we would truly appreciate the opportunity to help resolve this for you.

Rated 4 out of 5 stars

The activation tricky, but did work well

The activation process is difficult and confusing, make sure you are with a friend as two phones are required to scan the QR code and then activate it.
Once set up though, my service worked as soon as we landed (Cairo for us).
I purchased 3gb and this was enough for 10 days. We were constantly away from free WiFi so relied on our eSIM data which worked really well, even in more remote places.
I was checking my usage daily, but the figures didn’t really make much sense.
I received an email and text from the company to top up but I didn’t need to. I would use them again for sure.

February 18, 2026
Unprompted review
Rated 4 out of 5 stars

The sim card worked well

The sim card worked well, and service was largely availble in all cities and in most places as we cruised down the nile.

The wifi on the river cruise was extremely poor, so I was very grateful that I had an esim card that worked well.

I bought 3GB for 7 days and used 2GB, so well worth the small expenses.

February 19, 2026
Unprompted review
Rated 5 out of 5 stars

Purchased this esim for Dubai and had…

Purchased this esim for Dubai and had no problems at all. Was a fast connection and as downloaded it before I left Europe, I could use WhatsApp for text. Couldn't make a video call, but I don't think that's the issue of the esim as technically WhatsApp isn't used in Dubai. I still had plenty of Gig when I returned home. Overall, no issues.

March 5, 2026
Rated 5 out of 5 stars

Love esim

Love esim, would definitely recommend getting it downloaded on your phone for holiday and business outside of the UK. It's great rates and easy to set up and install..and when your back in the UK you can switch it off and turn back on your normal mobile sim. I've used it in Thailand and Malta since downloading and installing it last November and I have had no issues so far.

February 25, 2026
Rated 5 out of 5 stars

Fast and stable data

The sim started working right away and the roaming partner had a stable internet with good speed. I will be using this now whenever i have to be abroad.

February 8, 2026
Unprompted review
Rated 5 out of 5 stars

Top marks to eSIM

The whole process worked very efficiently. It was my first time using an eSIM and was sceptical. But my initial concerns were misplaced and the SIM worked in India before I had even collected my luggage. I am converted and will definitely use again.

February 27, 2026
Rated 5 out of 5 stars

great stuff

it was easy to install, great price range for the duration of the trip, and i got notified when i spent roughly 60% of the data that i got. would get an esim from you guys again!

February 21, 2026

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