Quick Tutor Reviews 66

I initially subscribed through Apple Pay, but after contacting the customer support team, the issue was promptly resolved. Exceptional customer support service.

Library in your pocket feature is a great feature for learning on the go.
A wide range of fun and relevant subjects to explore and easy to understand.
But adding interactive elements like quizzes or personalized recommendations would enhance the experience.

After my partner accidentally signed up money was taken from our account. I contacted the site who looked into it for me & have since refunded the money. Pleased with the outcome & with customer service.
Sue

As many other reviewers, they got my wife's card details somehow and set up a subscription that she did not order. She contacted the customer service to cancel, they said they had, but the next day the subscription money was taken again. Will escalate to the fraud dept of the police

Billed me a subscription I didn’t confirm two times. Failed to give me a full refund. Only gave £20.50 out of £45

i give you a excellent servive with 5 stars ,and extremely satisfied , thanks!

I had a subscription mistakenly , and upon reaching out to the customer care team, the problem was quickly resolved. The customer support service displayed a commendable level of professionalism.Would like to thanks for their help.

This is a total scam. We did not subscribe but somehow they got our bank details and debited us 22.50. I emailed and they asked me to send them photographs of my applypay details, cards and emails! I sent the info to the police and the bank fraud department.

As a visually impaired individual, I inadvertently subscribed to Quick Tutor, resulting in an unexpected deduction of £11.99 from my account. While this initially caused some frustration, I was pleasantly surprised by the promptness and professionalism of their customer service team. Upon notifying them of the situation, they responded swiftly and graciously, ensuring that the refund process was both seamless and considerate. I truly appreciate their exceptional service and wholeheartedly recommend Quick Tutor to anyone interested in their offerings. Moreover, should any issues arise, I encourage others to reach out to their customer support without hesitation, as their service is truly impeccable.

Accidentally pressed to subscribe but after a couple emails back and for they sorted a refund and cancelled my subscription with no issues

Must have mistakenly pressed m subscription button MoneytKenbut refunded immediately after sending an email Thanks

Case enquiry quickly resolved in a really professional and friendly manner well done quick tutors

I had a subscription which I had clicked on without knowing but once I got through to customer services they were very helpful and responsive and refunded all the payments made. I was very grateful to them and it was money I couldn’t really afford to lose. I deducted one star as it took a while to get through to them but when I did, they were very helpful.

I initially subscribed through Apple Pay, but after contacting the customer support team, the issue was promptly resolved. Exceptional customer support service

Initial email took a while to respond. Overall the customer service team were very efficient and dealt with my problem very quickly. Good service

I initially subscribed through Apple Pay, but after contacting the customer support team the issue was eventually resolved. I have deducted one star as it did take a little while to resolve but they were polite and helpful throughout. Very good customer service.

This company took my money in an mis leading way in my opinion and then when I got in touch with them for a refund to explain they would not refund me. I clicked a link for a walk in Meanwood Park and it took me to this link and asked me for 92p. I thought this was for the walk map - my error - and was happy to pay this. The company then went on to charge me £22 for a months subscription. So poor.

It’s a scam - luckily my bank & credit card company identified it and stopped payment. The website debited me £0.1 for downloading a map then it holds your card data to start charging £22.50 monthly. Credit card company had to cancel card - so beware!

I inadvertently subscribed to this company whilst on a different website, I contacted them and explained and they very kindly cancelled my subscription and refunded the money I had paid, very happy

I downloaded a manual for a nad turn table and had found that inadvertently I had taken out a subscription for something but give them there due they have refunded me promptly