Quidax is the best and secure Exchange platform for Legitimate Crypto Traders. Scammers don't have a chance here, due to the high security. They only lack few important cryptos at the moment wh... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
I've not had any problems with this exchange. Been using it for a year now. I get my baby doge here. Only down side is the fees, you have to send crypto across to your account, exchange it for teather... See more
Quidax is horrible. High and ridiculously inflated fees. Imagine being charged 59,000 naira just to purchase 1000 dollars worth of crypto. Who does that? I was pissed off to be honest. My sincere advi... See more
Company replied
This is a very slow app,it takes minutes to respond and it crashes a lot. The currency pairs are falsely manipulated to make You lose Money for example apecoin is sold for $2 in this site whereas the... See more
Company details
Written by the company
Quidax is Africa’s first user-focused cryptocurrency exchange that makes it easy to buy, sell and store Bitcoin, Ethereum & other cryptocurrencies. Learn more
Contact info
Toronto, Ontario M5K 0A1, CA, M5K 0A1, Ontario, Canada
- support@quidax.com
- quidax.com
You should know
Replied to 20% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
very the best abs reliable and am given…
very the best abs reliable and am given them 100%. best exchanged for crypto user
Quidax is a scammer…
Quidax is a scammer 🤬🤬🤬😡😡😡😡😡😡😡🤬🤬🤬🤬🤬😡😡😡😡🤬😡 after I deposit money into the wallet I can't have access to my money 😭😭😭😭😭😭. they sent verification code, I input it and there said it's wrong
I lost €1000 pounds my life savings to…
I lost €1000 pounds my life savings to this app, have never recovered from that still date, if you know what's best for you, get a better cryptocurrency app because quidax exchange is one of the ponzi scheme apps... This happened 08/22, since then I haven't recovered from it.
This is a scam website i did a deposit…
This is a scam website i did a deposit trial to check how efficient they are but to my surprise this is really a scam website "DONT DO ANY TRANCASCTION WITH THEM" none of their stuff is working but it always accept but you can get anything out from them
Amount Sent
Amount Sent
0.00038477 btc
Fee
0.00020000 btc
Total
0.00058477 btc
Their fee was ridiculous.... I beg you in Gods name, do not dare do anything with them.
Unethical, Dishonest and HUNGRY CRIMINALS: AVOID THEM
Onyekachi said: "For your good run away from them! ... these ones are hungry. RUN!
I'm happy I just tested them with something I could lose". I affirm this, 100%. Based on my experience, let me adopt his review 100%. They are HUNGRY, SHAMELESS, INTENTIONAL PETTY CRIMINALS.

Reply from Quidax
Run!!
For your good run away from them! I thought Luno was bad, these ones are hungry. RUN!
I'm happy I just tested them with something I could lose

Reply from Quidax
The app is seamless and easy to use
The app is seamless. I was able to deposit via bank transfer and trade crypto in minutes. Another good thing is their customer support timeliness and professionalism. Well done to the team.
It's the simplicity of the app for me
It's the simplicity of the app for me. Very fast and efficient! Top notch customer service too!
Great and Friendly App
Great and Friendly App. Very easy to move funds to Naira. Would recommend
Easy and smooth Naira deposit & withdrawals…
Quidax is perhaps the only exchange where I can bring in my naira and withdraw it as easy as possible.
I've never had a single delayed withdrawal since I started using Quidax last year.
Quidax is horrible
Quidax is horrible. High and ridiculously inflated fees. Imagine being charged 59,000 naira just to purchase 1000 dollars worth of crypto. Who does that? I was pissed off to be honest. My sincere advice to anyone considering Quidax is to run. Run fast if you don't want to get ripped off.

Reply from Quidax
This is the worst application ever…
This is the worst application ever programed...these people are thieves and frauds..i sent money into my quidax account twice using rave and the transaction was cancelled after the money had already been deducted from my bank account
Quidax is gradually turning to bad Service customer care
Quidax is very good before but, why quidax is change from good service to bad service customer care? Deposit money is delay, what happened maybe is conditions of Africa especially Nigeria right or Nigeria is a frustrating Country
This is a very slow app,it takes…
This is a very slow app,it takes minutes to respond and it crashes a lot.
The currency pairs are falsely manipulated to make You lose Money for example apecoin is sold for $2 in this site whereas the price on other exchanges is $1.6 and guess what they will let You swap to apecoin but they will not let You deposit cheap apecoin which You bought from elsewhere to their website they will gain from You but won't let You gain from them, please do not I repeat DO NOT USE THIS APP,DELETE IT IMMEDIATELY
Great service
I have been using Quidax for almost 4 years now and I have not encountered any form of fraud. The customer service are responsive and always read to help when ever I encounter any problem either with deposit or withdrawal. I remember sending a mail to the customer support late last year for non reflection of my deposit and a confirmation of proof of payment was provided and the deposit reflected in less that a hour after. Also had a delayed confirmation of withdrawal in the early hours of today 11/2014 and a screenshot with an e-mail attached sorted out the issue. I will appreciate it more if the withdrawal fee on BEP 20 network can be reviewed to $0.1.
Please if you do not wanna lose your…
Please if you do not wanna lose your crypto and other coins stay away from Quidax
I've transaction over millions of naira worth of crypto using Quidax but a lot have change they are now scam their customers and unsuspecting victims
I was scammed out of my coins
No worry respond to my emails
They blocked me on Telegram
Here is the transaction ID
efbbf45b7c51e78f40274c19c91478
Was bad for swapping and the exchange…
Was bad for swapping and the exchange rates are too high if you see 1,156 at the end of the Swap you get 1,138 naira or something like that and that’s not nice be specific of you buy or sell for 1,156 you should have that it’s simple you put fees for everything and it’s too much
Exceptional Experience with Quidax: A Customer-Centric Gem!
I recently had an outstanding experience with Quidax, and I'm thrilled to share my positive encounter. From the intuitive interface to the seamless transactions, every aspect exceeded my expectations. What truly sets them apart is their exceptional customer service – responsive, knowledgeable, and genuinely caring. Kudos to the team for making my crypto journey not just efficient but also enjoyable. Highly recommend Quidax to anyone seeking a reliable and customer-focused crypto experience!
The prompt response to every and any…
The prompt response to every and any complain until it's solved.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.