Quidget logo
Visit website

Quidget Reviews 3

•
TrustScore 4 out of 5

4.0

Software Company
Write a reviewVisit website
Write a review

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Company details

  1. Software Company
  2. Software Vendor

Written by the company

Quidget is a user-friendly AI Agent tool that enables individuals and businesses to create AI Agents specifically designed for customer support. These assistants can be seamlessly integrated into websites and messaging apps without the need for coding skills. The platform allows for the uploading of knowledge bases, customization of chatbot appearance, and easy connection to websites or messaging apps in just a few simple steps. These AI Assistants provide instant, accurate answers to tier-1 customer questions 24/7, contributing to increased customer satisfaction and improved support efficiency. Quidget also includes a custom flow builder for creating tailored chatbots, which can be customized using nodes and webhooks. Once created, the chatbots can be managed through a dashboard, with access to chatbot and user analytics.

Contact info

4.0

Great

TrustScore 4 out of 5

3 reviews

5-star
4-star
3-star
2-star
1-star

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more
Rated 5 out of 5 stars

We Simplified Collecting Feedback with Quidget

We're using Quidget to collect feedback form candidates about the hiring process. It's convenient to have all the feedback in one place, handled automatically without needing much human effort. Setting up the bot took us about 15 minutes. We're looking forward to more integration options, especially with popular CRMs out there.

June 17, 2024
Unprompted review
Quidget logo

Reply from Quidget

Hi Anna,

Thank you for sharing your experience with Quidget! We're thrilled to hear that our platform has simplified the process of collecting feedback from candidates and that setup was quick and easy for you.

We appreciate your feedback regarding CRM integrations. Expanding our integration options is a priority for us, and we're working on adding more popular CRMs to better serve your needs!

If you have any other suggestions or need assistance, please don't hesitate to reach out. We're here to support you!

Best regards,
Quidget Team

Rated 5 out of 5 stars

Quick and Easy Info Access with Quidget Chatbot

We use the Quidget chatbot as a knowledge hub for our employees. Setting it up was quick and easy, taking only about 10–15 minutes, even with our large knowledge base. Now, when employees need information on company structure or specific policies and guidelines, the Quidget bot provides it in seconds.

June 15, 2024
Unprompted review
Quidget logo

Reply from Quidget

Dear Andrii,

Thank you for your positive review! It's great to hear that Quidget has become an efficient knowledge hub for your employees and that the setup process was quick and easy.

We're delighted that the chatbot is helping your employees access information swiftly. If you have any suggestions or additional needs, please feel free to share them with us. We're always here to help!

Best regards,
Quidget Team

Rated 5 out of 5 stars

Efficient Website Communication with Quidget

We use Quidget to handle communication with visitors on our website. Quidget acts as our chat channel, and all the chats are managed by our AI through Quidget. It's an excellent tool for managing interactions competently and effectively. While I'd like more in-depth analytics in Quidget, it works great for our needs overall.

June 10, 2024
Unprompted review
Quidget logo

Reply from Quidget

Hi Alex,

Thank you for your review and for highlighting how Quidget effectively manages communication with your website visitors. We're glad to hear that it meets your needs and enhances your interaction management!

We understand your desire for more in-depth analytics. Improving our analytics capabilities is on our roadmap, and we hope to bring you enhanced features soon.

If you have any other feedback or require assistance, please reach out to us. We're here to support you!

Best regards,
Quidget Team

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look