Quildinc Reviews 85

Item received was not what I ordered; it was either incorrectly described on the website or I was sent the wrong item. A 52 peg sock dryer didn’t arrive, a 36 peg dryer did. Hopeless! 3 s... See more

Terrible business with really poor communication. They ignore emails and requests to cancel orders. Then threaten to delay potential returns as a tool to get their own back against the customer. Wishe... See more

Did not have stock of what I wanted and they gave me the option of refund or different colour. I requested the refund, 2 weeks not response or refund. Eventually they sent me the colour that I did n... See more

worst ever shopping 5 days after ordered the item received an email saying they don't have it , so they offered me something else to replace. I asked them to re fund to original payment method and did... See more

Great little hidden gem of a business, found them online and decided to purchase, and the order was sent faultless without any problems. Great customer service and all round support !

Excellent service and very well put together website. Seamless Shopping experience and brilliant all round customer service. Top quality items with fantastic delivery timing. Very well pleased in... See more

Great excellent service and all round brilliant selection of beautiful items. Very fast shipping too! 5*

Didn't have original order in stock but alternative offered. Very happy with this. Communication clear and dispatch prompt

Found no problem whatsoever! Very fast shipping as well . Brilliant. Thank you !

Saw some more items online and decided to purchase. After all there turn around is to die for ; like Amazon fast shipping. Wow, thank you very much !

Fantastic set of selection of items ‘ and super speedy delivery. Very happy indeed !

Lovely business with great selection of items!

Easy to use website. Easy to access Easy to order Delivered on time

A lovely item and I am well satisfied

SCAM!!! HUGE RED FLAG!!! I was looking for a very specific bar stool and after hours of research found this website with allegedly 19 stools available! I was delighted, made order, received email from... See more

Goods ordered 24th Nov paid for. Incorrect item arrived and duly returned with their delivery labels provided by Quildinc. Photographic evidence supplied by parcel force and still waiting for a refu... See more

Ordered 2 bedside cabinets, had an email to say they dont have it in stock after I’d already paid for it, they offered me replacements I said ok, what came was nothing like they had suggested, trying... See more

Awful company - *** Avoid at all costs *** Purchased a set of garden chairs in Pink, they contacted to advise they were out of stock but would we accept Grey. We advised we wouldn’t and request... See more

AVOID QUILDINC!!!! Purchased an Osaka bedside table for £125 as I already have that range and wanted to replace a damaged one . They sent me a cheap brand which does not match at all . The one... See more

Ok refund given

An absolute shower. I ordered an item. The wrong item came, broken. I have a picture of the order as evidence. They just arent interested. I can't believe some of the good reviews here. I hope Trust... See more

Won't accept return and won't refund even though item is within the 30 days return period and item is unused in original packaging. Only offered to refund 10%, definitely not abiding by the Consumer... See more

IF YOU VALUE YOUR SANITY, JUST AVOID ! A THOROUGHLY DIFFICULT UNPLEASANT EXPERIENCE GETTING A REFUND. THEY ADVERTISE ITEMS THAT ARE NOT IN STOCK, AND SEND OUT UNWANTED SUBSTITUTES , AND NOT TELLING... See more

I ordered an oak wood shelf unit. It took weeks to arrive and when it finally did, they had sent grey shelves. I emailed them immediately to say I wanted them changed for what I had ordered but so f... See more

What a disappointment in the quality of this wardrobe. One door was warped, bottom panel also warped. Door and drawer knobs are metal and not wood as shown. Back plastic joint missing, so now have a... See more

Received an email saying my purchase was out of stock. Was offered alternatives. Request a refund three times no acknowledgment no reply

The specific wardrobe I was after was out of stock everywhere, when i initially looked. Quildinc supposedly had it in stock, albeit for £100 more & supposedly delivery in 4 days. Wel... See more

Ordered cabinet handles. Sent me a email, saying that they couldn’t get this perticalar item. They said to me that they were sending an alternative style. So retro to modern. I have asked for a refun... See more

Timeline: 1. Order Placed 2. Parcel Received. 3. Parcel Opened 4. It Wasn’t The Shelf I Had Ordered 5. Requested A Returns Label 6. Was Ignored Time and Time Again. 7. Left A Negative... See more

Ordered a laminator, its been 3 weeks with no response or sign of a 3 refund. They are a scam. Stay away

I bought a chair and after I was told, it was not in stock. My money was not refunded. I had to buy another that was totally disappointed with the one I bought firstly.

I have left 2 emails asking g for a return label as stated writhing 30 days I haven't had a response at all 10 days have now gone by no one has got back to me you have no phone number can only contact... See more

Ordered outdoor puppy pen was up 3 weeks and the gate went rusty contacted the company sent photos and heard nothing back from company after numerous emails have heard nothing on contact is through em... See more

I ordered the mirror cabinet and they sent the mirror only. I have emailed them but no response

I never received the product and I’m not even sure they actually had it in stock, as they offered to send me something different instead. I was told a story about delivery issues and that something h... See more

Poor customer service I've ordered a TV unit 2 weeks I didn't receive my order and I didn't receive any updates shame .I regret doing business with you guys

The item was delivered damaged. I have emailed twice and still had no response.

Incorrect product sent & no response to mail requesting that order is fulfilled correctly

Very poor service. I ordered a sofa on 22nd February 2026 that was advertised as in stock, but a few days later I was told it was not available. I was offered several alternatives that I could not... See more