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Agile insights platform - do more with less and take back control of your research insights. Global self-serve or hybrid online Qual & Quant insight data collection, insight community and reporting analysis software. Seamlessly integrated, mobile first digital research tool. Online panel in 65+ global markets, 100M consumers accessible via a simple self-serve interface for your surveys and Qual studies.
30 Stamford St, South Bank, SE1 9LQ, London, United Kingdom
2.6
4 reviews
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
Hasn’t replied to negative reviews
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Took part in a survey which had an Amazon voucher as thanks for participation. 8 weeks later and 3 follow up emails ignored still no voucher. Do not use unless your time is worth nothing.
I was just asked to undertake a survey by Qumind for Scottish Power, asking why I changed energy supplier. Half way through the survey asks thus question:
"Why did you choose as your new supplier?"
Do they want yo know who my new supplier is, or why I changed? Did they even read their own survey?
I thought I would inform them of their error so visited their website. Not only us there no contact option there, but their "learn more" option for cookies goes to a 404 error page. Is that even legal?
Who are these people, and just how incompetent can a suposed research company be??
Complete losers and rip-off site.
Avoid if you don't want to be swindled and robbed of your time and effort.
Did not have a good experience with this team. I enrolled for focus group/review session as an ex user of a energy company, chose my session and never heard back. Emailed a few days before to receive really bad attitudine and rudeness, saying that the sessions are not set and we only chose preferred times. When I point out that that was not explained I get profused apologies. Why can't you be decent from the get go? Not good customer service for a team whose whole focus should be that.
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