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Review summary

Created with AI, based on recent reviews

Reviewers overwhelmingly had a great experience with this company. Customers frequently praise the excellent prices, often finding them to be the best available and significantly lower than retail. The delivery service is consistently highlighted as fast and efficient, with many orders arriving earlier than expected and well-packaged. People also appreciate the smooth ordering process, clear communication, and the overall positive service experience. However, some customers also noted issues with delivery tracking numbers being incorrect or items arriving damaged. A few reviewers experienced order cancellations due to stock errors or received an incorrect product. There were also instances where prices changed unexpectedly after an order was placed, or communication regarding specific order issues was lacking.

What people talk about most

Delivery service

Users describe positive interactions with delivery services. Many customers praise the quick delivery times,... See more

Product

People report positive experiences with product, often highlighting competitive pricing and excellent... See more

Price

Customers consistently express satisfaction with the pricing, often finding products at competitive rates,... See more

Order

Customers had positive experiences with order. Many reviewers praise the simple ordering process, competitive... See more

Service

Reviewers highlight positive aspects of service. Customers consistently praise the promptness and efficiency... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Product unexpectedly arrived in 2 days! (Albeit via DPD courier which are the worst). Customer service is satisfactory. Desktop website is user friendly but could be more aesthetic and vivid. There... See more

Rated 5 out of 5 stars

Found the Gardina 30M retractable garden hose at a great price including free delivery. The purchase went well with Quzo keeping me informed up to the point that the delivery company took over. Recei... See more

Rated 5 out of 5 stars

I had a lovely experience with this company! It was a smooth purchasing journey (buying a Christmas present for my parents), it arrived extremely quickly and I then received an email from Richard hims... See more

Rated 5 out of 5 stars

I bought an Alienware AW3425DW from Quzo and I am honestly happy with this monitor and the service provided by the store. I've been looking for this specific monitor for a while but everywhere I loo... See more


Company details

  1. Computer Store
  2. Computer Accessories Store
  3. Computer and Accessories Store
  4. Electronics Store

Written by the company

Quzo UK are a trusted supplier of computer components, gaming, laptops and PCs. We have a huge selection of top world class brands from Apple, HP, AMD, Intel, MSI and much more. With over 6000 products you are sure to find the latest models at the cheapest prices.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

731 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 80% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Get a dodgy item an your screwed

Brought a motherboard from them didn't check it straight away cause waiting for cpu it came I went to install it and realised motherboard had bent pins I got intouch sent it backhand was told I basically had caused it myself so no trust for there customers if this happens your basically screwed

August 10, 2024
Unprompted review
Quzo UK logo

Reply from Quzo UK

Hi Daniel,

Thank you for your review.

We have been in regular communication regarding your motherboard.

The board was supplied, brand new and sealed from the manufacturer. The CPU socket pins were significantly bent.

We sent this back to the manufacturer, which their technical support checked it thoroughly.

They found CPU thermal paste had been applied to the motherboard DIMM slots, along with the outer CPU socket and support bracket - at no point during the creation of the board in the factory, would thermal paste be applied, this is only ever done by the end user.

They also confirmed that the board showed wear from the mounting points, which again, is consistent with a user installation.

As mentioned before, this was a brand new motherboard and was in perfect, pristine condition when it was sold.

Regards,
Richard

Rated 5 out of 5 stars

Excellent service

I bought the Boeing TCA throttle set for a much discounted cost off Quzo UK, and I found the service was excellent. I had emails confirming every step of the way confirming my order and the current status within postal tracking. Will use again. A++

August 12, 2024
Rated 1 out of 5 stars

No laptop or money to be seen

It's been a month, have not received a laptop or a refund.

Their calls are also been forwarded to a call centre where people cannot really help you.

I would not recommend this business.

July 18, 2024
Unprompted review
Quzo UK logo

Reply from Quzo UK

Hello Chris,

We pride ourselves in providing outstanding customer service and in instances where we get it wrong, we are the first to hold our hands up and acknowledge our error.

This is not the case with your order and we feel this review is completely unwarranted and unfair.

Chris, you are well aware that you placed your order and entered the completely wrong address. The item was shipped to that address, however, the delivery failed.

We were in regular communication with you once you contacted us and we tried to resolve the situation and even agreed to request Parcelforce to redirect your parcel, despite this not being recommended by Paypal's buyer and seller protection programme.

The item, unfortunately, could not be redirected and was instead returned to us, where a full refund was issued.

We have thousands of positive customer reviews on our primary review platform, Feefo and have won the Platinum Trusted service award for the past two years.

Richard
Founder @ Quzo UK

Rated 5 out of 5 stars

Stanley base unit and 1 door Wall Unit

I recently purchased a Stanley 1-Door wall unit on the 17th July and previously a Stanley 2-door base unit 1st July. Both items arrived quick and great condition via UPS very happy with both items. These were bought to maximise storage space in my small shed.

Happy to buy from again

July 17, 2024
Unprompted review
Rated 5 out of 5 stars

Great experience all around

Great experience all around. Excellent price, delivery service faster than expected. I was a little bit concerned about Quzo, as I never ever heard about them, but ended up being a great surprise.

July 10, 2024
Rated 5 out of 5 stars

Great store and prices

Great store and prices, my i9 a long with ram, and motherboard arrives super fast like I wanted, I just found the greatest gems for pc parts <3

June 18, 2024
Unprompted review
Rated 5 out of 5 stars

Great experience

I did an order and the process went very smooth. I received my new monitor in a few days. I would definitely recommend this online store to my friends

June 14, 2024
Rated 5 out of 5 stars

The payment methods were a little out…

The payment methods were a little out of the ordinary for me but the communication was good, I had all the information I needed, the price was good and I got the item in extremely safe packaging (not complaining though, I could use a meter long bubble wrap)

June 6, 2024

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