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Review summary

Based on reviews, created with AI

Reviewers had a great experience with this company. Customers consistently praise the website for its ease of navigation and the wide selection of games available. Many people highlight the efficiency and helpfulness of the customer service team, noting their quick responses and polite demeanor. The overall service is frequently described as excellent, with consumers appreciating the fast payouts and good bonuses. However, some people were dissatisfied with payment issues, specifically concerning delayed deposits not appearing in accounts or difficulties with withdrawals. A few other people also felt that the staff, particularly during weekend shifts, were unhelpful or provided incorrect information regarding bonuses and account issues.

What people talk about most

Website

Customers consistently note positive experiences with the website. Many reviewers describe it as easy to use,... See more

Payment

Reviewers mention ambiguous feedback about payment. While many customers praise fast payouts and easy... See more

Customer service

People report positive experiences with customer service. Many customers praise the amazing, brilliant, and... See more

Service

Reviewers highlight positive aspects of service. Many customers praise the efficiency and helpfulness of the... See more

Staff

Customers had ambiguous experiences with staff. Some reviewers praised the helpfulness and politeness of the... See more

Based on these reviews

Rated 4 out of 5 stars

I go on this website to gamble a lot. And I normally have no problems.. I withdrew money and I checked the status this morning and it says I’ve been paid out but when I have checked my bank account th... See more

Company replied

Rated 4 out of 5 stars

Payout is quick and bonuses are good the games get updated regularly overall a good site had no issues

Company replied

Rated 5 out of 5 stars

Great site best iv been on Had a couple of mishaps with my deposits couple of emails ltr it was sorted great team good games and plenty to play on site will continue to play and have fun thanks

Company replied

Rated 5 out of 5 stars

Customer service is really efficient and helpful. Quick to sort any queries have had pay out and offer good bonuses - also do reality checks for welfare - I dont have an issue with this site - just ma... See more

Company replied


Company details


Contact info

4.2

Great

TrustScore 4 out of 5

794 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 94% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Good games good play

March 14, 2026
Unprompted review
R2pbet logo

Reply from R2pbet

Hello Emma!

Thank you for your comment!

We appreciate it and are happy to know you are quite fond of our games and services! May we bring you even more joy!

Have a beautiful sunny day,
R2pBet Team

Rated 1 out of 5 stars

Ay woant my money back

Ay woant my money back

February 28, 2026
Unprompted review
R2pbet logo

Reply from R2pbet

Hello!

We regret that your experience on our website didn’t meet your expectations. Our team is dedicated to delivering high-quality service and continuously improving.

We’d appreciate the opportunity to review your case and provide assistance.

Please contact us at support@r2pbet.com with "Trustpilot" in the subject line, and we’ll be glad to help, once you can provide more extensive and precise information.

Best regards,
R2pBet Team

Rated 5 out of 5 stars

Very good betting site

Very good betting site, trustworthy and great service 👍

December 18, 2025
Unprompted review
R2pbet logo

Reply from R2pbet

Dear Kane,

Thank you for the support! Have a good year ahead of you!

We wish you all the best,
R2pBet Team

Rated 5 out of 5 stars

Good site to play

December 11, 2025
Unprompted review
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Reply from R2pbet

Hello, Ramsn!

Thank you for your wonderful review! It brings us great joy to know you had such a positive experience.

Hoping to serving you again soon!

Best regards,
R2pBet Team

Rated 5 out of 5 stars

Great casino with amazing customer…

Great casino with amazing customer service would definitely recommend to any one looking for a top casino.

November 26, 2025
Unprompted review
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Reply from R2pbet

Dear Macauley!

Thank you for your wonderful review! It brings us great joy to know you had such a positive experience. Your satisfaction is our top priority, and your kind words inspire us to continue delivering exceptional service.

Best regards,
R2pBet Team

Rated 1 out of 5 stars

Everything was ok ...win some and lose…

Everything was ok ...win some and lose some but over all decent ....then one day I go on to fine all pragmatic games missing which are the only ones I play ....after contacting customer services they told me they were being worked on for a better experience......soni waited .....then I made multiple deposits £100 each time totaling to around £3000 ....I played £1 spins and never had a decent win over £20 ....bonuses dropped in now and then but very rare and when they did i won £6 max ....at the moment this site is a major money eater and you will not win nothing so I wouldn't bother ....very disappointing as it was good before but now I'd stay away

November 5, 2025
Unprompted review
R2pbet logo

Reply from R2pbet

Hello!

We regret that your experience on our website didn’t meet your expectations. Our team is dedicated to delivering high-quality service and continuously improving.

We appreciate your feedback and kindly remind you that as this is a casino service, wins are possible but not guaranteed and we highly recommend that all of our players gamble within their means and take breaks regularly.

Best regards,
R2pBet Team

Rated 5 out of 5 stars

I am glad to be part of this app

I am glad to be part of this app. Special thanks goes to Jenny my Vip manager who has been rewarding me whenever luck was not in my favour as well as gives nice bonuses when you deposit. I hope people like me get Jenny as their VIP manager so that more people be part of this.

October 30, 2025
Unprompted review
R2pbet logo

Reply from R2pbet

Hello!

Thank you for your wonderful review! It brings us great joy to know you had such a positive experience. Your satisfaction is our top priority, and your kind words inspire us to continue delivering exceptional service. We truly appreciate your support and look forward to serving you again soon!

Best regards,
R2pBet Team

Rated 5 out of 5 stars

Master king

Made My day ,give a extra adrenaline

October 26, 2025
Unprompted review
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Reply from R2pbet

Dead Wojciech,

Thank you for letting us know! A game of luck is always exciting and we are happy to entertain.

Good luck and big wins!

Best regards,
R2pBet Team

Rated 5 out of 5 stars

Great games fast payout

Great games fast payout

October 21, 2025
Unprompted review
R2pbet logo

Reply from R2pbet

Hello!

Thank you for your wonderful review! It brings us great joy to know you had such a positive experience. Your satisfaction is our top priority, and your kind words inspire us to continue delivering exceptional service. We truly appreciate your support and look forward to serving you again soon!

Best regards,
R2pBet Team

Rated 5 out of 5 stars

Good games and good company

Good games and good company

October 13, 2025
Unprompted review
R2pbet logo

Reply from R2pbet

Dear Jack,

Thank you for the review and for the amazing vibes you bring it!

We appreciate the positive feedback and are happy to hear that you had a great time with us!

Best regards,
R2pBet Team

Rated 5 out of 5 stars

Nice casino

Nice casino, recommend to everyone

September 24, 2025
Unprompted review
R2pbet logo

Reply from R2pbet

Hello!

Thank you for your wonderful review! It brings us great joy to know you had such a positive experience.

Best regards,
R2pBet Team

Rated 5 out of 5 stars

Excellent casino!

Excellent casino!! Really love playing the games here! The withdrawal process is easy and reliable.

September 21, 2025
Unprompted review
R2pbet logo

Reply from R2pbet

Hello!

Thank you for your wonderful review! It brings us great joy to know you had such a positive experience. Your satisfaction is our top priority, and your kind words inspire us to continue delivering exceptional service.

Best regards,
R2pBet Team

Rated 5 out of 5 stars

Great experience

Great experience

September 19, 2025
Unprompted review
R2pbet logo

Reply from R2pbet

Hello, Samuil!

Thank you for your wonderful review! It brings us great joy to know you had such a positive experience. Your satisfaction is our top priority!

Good luck and amazing wins!

Best regards,
R2pBet Team

Rated 5 out of 5 stars

Great gambling experience

Great gambling experience

September 15, 2025
Unprompted review
R2pbet logo

Reply from R2pbet

Hello, Kevin!

Thank you for your wonderful review! It brings us great joy to know you had such a positive experience. Your satisfaction is our top priority!

Good luck and amazing wins!

Best regards,
R2pBet Team

Rated 4 out of 5 stars

There is lots of games to pick from and…

There is lots of games to pick from and so easy to use

September 13, 2025
Unprompted review
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Reply from R2pbet

Hello, Daniel!

Thank you for your wonderful review! It brings us great joy to know you had such a positive experience. Your satisfaction is our top priority!

Best regards,
R2pBet Team

Rated 1 out of 5 stars

Following my last review

Following my last review, ironically a withdrawal of £500 has not reached my account although they say it’s been paid. My bank advised it was rejected due to their department not completing the form correctly. Now when chasing this I am accused by the advisors of doing something incorrect my end. Awful experience. Something has shifted with the website. I’d steer clear now

August 30, 2025
Unprompted review
R2pbet logo

Reply from R2pbet

Hello!

We regret that your experience on our website didn’t meet your expectations. Our team is dedicated to delivering high-quality service and continuously improving. We’d appreciate the opportunity to review your case and provide assistance. Contact us at support@r2pbet.com with "Trustpilot" in the subject line, and we’ll be glad to help.

Best regards,
R2pBet Team

Rated 1 out of 5 stars

I had 2 withdrawals dated 1st and 2nd…

I had 2 withdrawals dated 1st and 2nd Sept totalling £1500. R2P are saying the funds have been paid and provided 2 remittance advices with a company called Tok Lok Siu Ltd.
As of today I have nit received my funds and am being told by my VIP manager that they have done all they can do. I have explained that a pdf of payment details does not mean money has physically been moved

Update.... as of today Im still waiting for my withdrawn amount of £1500 to be paid into to my bank. I've now been told to wait until Friday yo get a withdrawal staus. This means its nearly 3 weeks since I made the withdrawals. This is absolutely ridiculous as I have provided my bank statement and a chat transcript from my bank to prove funds not received. Casino are saying there's nothing wrong their end a d the third party( not sure why a third party is used) is also saying nothing wrong their side. If thats the case where is my money. This is beginning to sound very suspicious. I have never had issues before but previously I was able to pay back to my card so no third party involvement. I dont understand why he casino can not pay me anx deal with the issue with third party as it appears the issue is between them.

After almost e weeks this has now been resolved and my winnings were returned to my casino account and I hsvd managed to pay out to my bank.I don't know what the issue actually was I was just told the original transactions had been unsuccessful

September 12, 2025
Unprompted review
R2pbet logo

Reply from R2pbet

Hello!

We regret that your experience on our website didn’t meet your expectations. Our team is dedicated to delivering high-quality service and continuously improving. We’d appreciate the opportunity to review your case and provide assistance. Contact us at support@r2pbet.com with "Trustpilot" in the subject line, and we’ll be glad to help.

Best regards,
R2pBet Team

Rated 5 out of 5 stars

Very helpful in all issue

Very helpful in all issue
Great service

September 4, 2025
Unprompted review
R2pbet logo

Reply from R2pbet

Hello!

Thank you for your wonderful review! It brings us great joy to know you had such a positive experience.

Your satisfaction is our top priority, and we are glad that our support and overall impression is approved and well-received.

Best regards,
R2pBet Team

Rated 5 out of 5 stars

Good so far

Good so far, fast payouts and lots of bonuses to take advantage of.

September 2, 2025
Unprompted review
R2pbet logo

Reply from R2pbet

Dear Demi!

Thank you for your amazing review! It brings us great joy to know you had such a positive experience with our site.

Best regards,
R2pBet Team

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