Communication with Aimee, the owner, was fast and clear throughout. I found my dream dress and couldn’t be happier. The dress was in excellent, like-new condition, exactly as described, even though it... See more
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The perfect dress! I took a chance on a beautiful dress in the Rachel Ash sample sale, and it is absolutely stunning. I was a little anxious about buying my wedding dress online but the Buy, Try, Keep... See more
Company replied
I was amazed by the beautiful packaging and incredible quality of the dress. Yet there was a tiny rip by the zip, but it was bought on sale and I was prepared. If you're looking for a great quality br... See more
Company replied
I am still waiting for the shoes to arrive and have not had any update on when to expect the delivery. Thank you for your prompt reply and I look forward to hearing my next update regarding deliver... See more
Company replied
Company details
Written by the company
A luxury wedding dress boutique located in Marston Trussell, Leicestershire featuring a beautiful collection of wedding gowns, bridesmaid dresses and bridal accessories.
Contact info
The Coach House, LE16 9TU, Marston Trussell, United Kingdom
- 01858 374960
- info@rachelash.co.uk
- rachelash.co.uk
4.7
Excellent
23 reviews
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Yes to the dress and Rachel Ash Bridalwear
Communication with Aimee, the owner, was fast and clear throughout. I found my dream dress and couldn’t be happier. The dress was in excellent, like-new condition, exactly as described, even though it was a sample. I highly recommend!
April 6, 2026
Brilliant customer experience
Amazing customer experience! Brilliant being able to deliver bridal dresses to your door. Every interaction with Rachel Ash was excellent! Thank you will recommend to friends and family xx
January 18, 2026
Reply from Rachel Ash Bridalwear
Thank you for your lovely review Catherine
I am still waiting for the shoes to…
I am still waiting for the shoes to arrive and have not had any update on when to expect the delivery.
Thank you for your prompt reply and I look forward to hearing my next update regarding delivery
Many thanks
November 25, 2025
Reply from Rachel Ash Bridalwear
Hello, thank you for your review. We clearly state on our website listings for Bella Belle shoes that we do not hold stock of Bella Belle shoes, and we order all of the shoes in for each customer from the USA. We do state to allow at least 2 weeks for your delivery as quoted below from our website “ We order all of our Bella Belle Shoes in for our customers, we don't hold any UK stocks apart from returns clearance so please allow 2 weeks for your delivery. If the shoes are out of stock with Bella Belle, we will place a back order, this will take longer to arrive, we will advise a lead time before the order is confirmed with Bella Belle to ensure this is okay for you. ”. Customers also agree to terms of the order on which the first line states allowing 2-4 weeks for delivery. https://www.rachelash.co.uk/shipping-returns-policy
Now we are a very small business run by one individual, as such we cannot afford to hold stock of shoes in every style and size, that is why we operate in this way. We do not make any promises of a quick delivery on our website. When your order came through on 25/11, we ordered them straight away with the brand and are still waiting for the delivery to arrive.
Thank you.
perfect shoes for a wedding
September 15, 2025
Online order executed perfectly
I ordered an item online. Communications were prompt and professional. Shipping was so quick, even overseas. Packaging was beautiful. An amazing experience!
April 3, 2025
AMAZING AND LOVELY
Amazing experience went in to check shoes out the last there was very lovely and kind, she helped regarding shoes and advice and brought my beautiful wedding shoes, tried on some veils and I felt very princess.
February 27, 2025
Fantastic communication and advise 😊
February 16, 2025
Good experience with delivery to Germany
Purchased a bridal top - ordered the item on 9. July, delivered to Germany on 19. The top looks exactly like on the pictures. Highly recommend this seller!
July 9, 2024
Seamless purchase from the online shop…
Seamless purchase from the online shop for BellaBelle shoes. I was worried I’d be waiting for up to four weeks but they arrived in two. Thank you
February 11, 2024
Couldn’t ask for a better experience
Aimee was the perfect host, really helping me find the right dress, and then went above and beyond to enable to get my dress.
December 17, 2023
Ordered a dress online
Ordered a dress online. Prompt delivery and beautifully boxed. The team were really helpful despite having not been there in person advising on alterations etc.
November 10, 2023
Beautiful lace overtop
Beautiful lace overtop, outstanding quality, beautifully packaged and quick delivery
October 6, 2023
Reply from Rachel Ash Bridalwear
Thank you for your lovely review Jayne.
Received my
Received my. Bella Belle wedding shoes and must say they are very pretty. Can’t wait to wear them in May . Delivered packaged very nice I enjoyed unboxing them!
April 19, 2023
Would highly recommend Rachel Ash…
Would highly recommend Rachel Ash Bridalwear. I ordered a dress online, which sadly didn't suit me, and it was really easy to return. Not many bridal shops offer services like this, so I was really impressed. Thank you.
March 14, 2023
Really helpful and friendly to speak to…
Really helpful and friendly to speak to via telephone and email! All the ordering and returns processes were very easy and I’d definitely recommend ordering from them!
November 11, 2022
Bella Belle shoes appointment
Went for an appointment to try on Bella Belle shoes. Beautiful bridal shop and very friendly and helpful. Couldn’t ask for more!
September 16, 2022
Very helpful :)
Helpful, honest and personable. Easy refund after high value item no longer required.
September 5, 2022
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