Ghost Candles
I made an order on 13 NOV, and received a confirmation email. There has been no communication at all. The order hasn't been fulfilled. I sent an email 18 NOV looking for an update. It's currently 20 NOV, and it's still crickets.
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
We are the one stop online candles and more shop. We sell candles, lighters, warmers/burners, votives, Home Fragrance Oils, Scented Air Fresheners, and now Scented Body Lotion for Men & Women. Check us out. When you visit our site, be sure to sign up for our 25% off SALE! See you soon.
Dallas, United States
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
I made an order on 13 NOV, and received a confirmation email. There has been no communication at all. The order hasn't been fulfilled. I sent an email 18 NOV looking for an update. It's currently 20 NOV, and it's still crickets.
This is the worst company ever!!! I purchased Egyptian Musk on 6-8-24. Payment was made and withdrawn from my bank. I've sent 3 inquiries about the status of my order. No replies back. Tried calling. No response. I then requested to canceled my order! Nothing! I still as of today 7-23-2024 have not received an e-mails or a refund!!!
I advise anyone not to order from this company!!!
The items were advertised as ready to ship. However, at the one week mark my order was still listed as preparing. I reached out to the company on the eighth day asking for a status since I received an email asking me to rate my experience. I did not receive a written response, however my status was immediately changed to shipped. There was no tracking number provided or any additional info. It is now 12 days since placing the order and I have received additional emails asking me to rate the products which I still have not received. The business practices need to be adjusted to send the notifications after the customer receives the order and customer service should provide responses to customer emails. It looks a little suspect when the status is updated immediately after customer contact. I appreciate the effort but it seems disingenuous without providing additional information.
The Car air fresheners are so cute. Adds that little touch of luxury to my car. I just love stepping in and it smelling just like a new car. She also sent me an air freshener and it smells so good. I received the vanilla pineapple and let me just say I definitely recommend 10/10.
All of Rachel’s products I recommend, they last longer than retail products and they cost less !!! Her lotions and oils are made with a long lasting scent that will stay on for hours than normal perfume products . I love to wear the oils and perfume of the brand together to give it a long lasting scent since the retail perfume wears off quicker than Rachel’s oils.
If you not buying candles from Rachel's n more u wasting money on name brand candles this company have some best scents. I been a loyal customer since she began and they get better n better each shopping experience
My Order was here on time and it smells amazing

Reply from Rachel’s Candles And More
Rachel's Baby Powder oils are absolutely amazing!!! You don't need a lot for it to scent the entire home.
Thank you Rachel!

Reply from Rachel’s Candles And More
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.