Radiancedoors Reviews 

196
•
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Looking at 33 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently share how wonderful their journey was from the very first contact to the final completion of the project, noting that communication is always clear and reassuring. People consistently describe the staff as friendly, respectful, and willing to go the extra mile to ensure every detail meets expectations. Consumer feedback shows that the installation work is carried out efficiently, promptly, and cleanly, with great care taken to protect household belongings and leave spaces spotless. Buyers are also genuinely thrilled with the superior craftsmanship and exceptional quality of the doors and windows installed in their homes.

What people talk about most

Service

Users describe positive interactions with service, highlighting exceptional support from staff who provide... See more

Staff

Clients share positive opinions on staff, frequently highlighting the exceptional guidance and communication... See more

Quality

Consumers find quality to be a source of great satisfaction, frequently praising the excellent workmanship,... See more

Product

People report positive experiences with product, expressing great satisfaction with the high quality and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

We had our new bi-fold patio doors installed by Radiance. From the initial query and quote through to the install Claire and Richard where excellent. We had an issue with our gaskets not being quite r... See more

Company replied

Rated 5 out of 5 stars

From start to finish the team at Radiance Doors were a pleasure to deal with. Claire was extremely helpful in guiding me through the choice of doors and gave a very competitive price for the work. The... See more

Company replied

Rated 5 out of 5 stars

This company isn't the cheapest and certainly not the most expensive but what they are makes buying from them the most sensible choice you could make. We dealt with Claire & Richard who co-own the com... See more

Company replied

Rated 5 out of 5 stars

Really glad I chose Radiance.They’re a family-run business, not just family-owned, and that shows in how they operate. Everything went exactly as it should have, from communication to installation... See more

Company replied


Company details

  1. Window Installation Service
  2. also in
  3. Door Shop
  4. Double Glazing Installer

Written by the company

Radiance Doors Limited supply and install Composite doors, PVC and Aluminium windows & doors and Bi-folding doors within the North West.


Contact info

4.9

Excellent

TrustScore 5 out of 5

196 reviews

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4.9

All reviews

(196)

32 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

High quality porch built by professional family busines.

Built the porch I wanted to a high standard. A professional family busines that kept me informed all the time and completed the build at a good price.

September 28, 2026
Unprompted review
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Reply from Radiancedoors

Michael, thanks for the kind review. So glad you are happy with the result. The Radiance team.

Rated 5 out of 5 stars

Friendly, professional service & competitive pricing

From start to finish the team at Radiance Doors were a pleasure to deal with. Claire was extremely helpful in guiding me through the choice of doors and gave a very competitive price for the work. The installation team were friendly, professional and efficient. The door was installed quickly & cleanly. I would highly recommend Radiance.

August 28, 2026
Unprompted review
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Reply from Radiancedoors

Jacquelyn, many thanks for the kind words, they are really appreciated. The Radiance team.

Rated 5 out of 5 stars

Perfect experience

From the first phone call to the last email, via the installation, Radiance have been superb. They are friendly and professional, the work was carried out to a high standard, with everything kept clean and tidy, with as little disruption as possible. Everything you want from a company carrying out work on your home, we would 100% recommend.

July 8, 2026
Unprompted review
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Reply from Radiancedoors

Martin, thank you so much for the kind words. The Radiance team.

Rated 5 out of 5 stars

What a fantastic company to deal with

What a fantastic company to deal with - makes a refreshing change. All the team are lovely and polite. So happy with the doors and windows that have been fitted. I highly recommend them.

July 10, 2026
Unprompted review
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Reply from Radiancedoors

Lynn, many thanks for your very kind words, they are really appreciated.

Rated 5 out of 5 stars

Brilliant service from Radiance Doors

Brilliant service from Radiance Doors, staff all very friendly and the work was done on time and with an excellent attention to detail and quality. Would definitely use this company again and would recommend to others.

July 1, 2026
Unprompted review
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Reply from Radiancedoors

Stuart, many thanks for the kind words. They are really appreciated by all the team.

Rated 5 out of 5 stars

Exceptional service from Radiance

Exceptional service from Radiance. The installation of Door and Windows were carried out to a very high standard. The quality of the products and workmanship is excellent and the whole process was smooth from start to finish. Would have no hesitation in recommending Radiance Doors and Windows to anyone looking for quality products and outstanding service.

June 8, 2026
Unprompted review
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Reply from Radiancedoors

Linda, many thanks for taking the time to write such a lovely review. It is appreciated by all the team.

Rated 5 out of 5 stars

Exceptional customer service, superb workmanship and excellent quality doors.

I cannot recommend Radiance Doors Limited highly enough. From the initial conversation with Claire, through to the installation and the after sales follow up, the service I have received from Radiance Doors has been exceptional.
I wanted to replace an old UPVC back door with a composite door, but I wanted a specific style. Claire went above and beyond to find the style I wanted, which was perfect. The door was installed promptly and the workmanship from the installation team was excellent. I was so impressed with the quality and the customer service, that I ordered a second door for the rear of my garage. Again, I received superb service from start to finish. If you are looking to install new windows and doors, please contact Radiance Doors, you will not be disappointed.

May 15, 2026
Unprompted review
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Reply from Radiancedoors

Many thanks for your very kind review, it is really appreciated by all the team. We do aim to achieve excellent customer service and it is really great when it is acknowledged. Thanks again.

Rated 5 out of 5 stars

Excellent Service

We recently had a new front door installed by Radiance Doors and Windows and were really impressed with the whole experience. They are a family-run business and were very knowledgeable, responsive, and offered lots of great ideas and options to help us choose the right product. The service throughout was excellent, and the installation team were friendly, prompt, and very tidy while working. Overall, it was a very positive experience and we are extremely happy with our new front door. Highly recommended!

May 22, 2026
Unprompted review
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Reply from Radiancedoors

Scott, many thanks for taking the time to write such a lovely review. It is really appreciated by all the team.

Rated 5 out of 5 stars

Radiance Doors - new front door

Radiance Doors recently fitted a new front door for us. The service and communication was excellent as was the workmanship. We are very pleased and we would definitely use them again. Thanks to all the team!

May 6, 2026
Unprompted review
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Reply from Radiancedoors

Anthony, many thanks for the kind words. Really glad you were happy with the service, the Radiance team.

Rated 5 out of 5 stars

What a team!

We were delighted with our completed porch project. Communication was clear from start to finish, and all costs were explained upfront with no surprises. Claire and Richard were very helpful and organised throughout the process, and Tom and Matt were professional, friendly, clean and tidy! Would happily recommend and we are already planning to use them again for the next project!

May 14, 2026
Unprompted review
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Reply from Radiancedoors

Many thanks for the lovely review, it is greatly appreciated. The Radiance team.

Rated 5 out of 5 stars

From the second I contacted Radiance…

From the second I contacted Radiance about installing my new composite front door, Claire and the team made it such a joy.

I was given a f2f appointment where each option was explained and offered clearly. Claire even took the time to give some advice based on experience which was great.

Pre-sales was absolutely fantastic with a speedy quote, contract which was simply to sign and complete electronically. No hidden costs, and I was given mockup images of what my door options could look like. I knew when I signed the contract exactly what I was purchasing and for how much.

The day of install and the chaps were arrived almost to the minute when they planned. Work was carried out quickly, and they took every effort to make reduce the disruption, noise and mess. Dust sheets were placed, vacuuming done and surfaces wiped down old door fully removed and cleaned. Even offering to install my Ring doorbell for me.

The quality of the door is top notch, it looks and feels premium, coupled with premium locks I’ll not only feel my family is safe and secure, but will shave a few ££ off the old energy bill.

Post sales communication again was fantastic with a quick follow up call to check in that I was happy, final bill sent over and prompt receipt after payment.

I cannot recommend Radiance higher - they have been absolutely fantastic.

Thank you everyone @ Radiance!

May 7, 2026
Unprompted review
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Reply from Radiancedoors

Ben, thank you so much for the very kind words. We are glad that you felt the whole experience was a good one, that's genuinely what we aim for every time. The whole team appreciates the feedback, thanks again.

Rated 5 out of 5 stars

Trustworthy

Really glad I chose Radiance.They’re a family-run business, not just family-owned, and that shows in how they operate.
Everything went exactly as it should have, from communication to installation and even how they cleaned up afterwards.They were punctual, professional & took time to explain how to get the best functionality and longevity out of the new windows.
I think it’s important to include negatives in a review too - but honestly, I couldn’t find a single single issue with anything.This has been one of the best experiences I’ve had with tradespeople in a long time.
Defo using them again.

May 6, 2026
Unprompted review
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Reply from Radiancedoors

Many thanks for taking the time to write such a kind review, it is greatly appreciated by all the team.

Rated 5 out of 5 stars

Friendly family-run business

Friendly family-run business and process was seamless from start to finish. I absolutely love my (pet-proof!) integrated blinds and would highly recommend both company and blinds to anyone with pets!

April 23, 2026
Unprompted review
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Reply from Radiancedoors

Many thanks for your kind review. Yes, the integrated blinds are amazing and perfect for anyone with inquisitive pets!

Rated 5 out of 5 stars

I cannot rate this company high enough…

I cannot rate this company high enough from start to finish. What i thought would be a stressful experience was turned into anything but. Claire gave ideas and suggestions for the property and Matt and Tom were faultless throughout the installation. Their workmanship is flawless and the attention to detail was superb. They are a true credit to the team. They left each area without being able to tell they had even been there. I was kept informed throughout and will not hesitate to contact them again for further work.

April 1, 2026
Unprompted review
Rated 5 out of 5 stars

The communication was first class

The communication was first class - quick, accurate and a good price. The workmanship by the fitters was superb. Here on time, work completed quickly and thoroughly, all mess cleaned up. Very impressive all round.

March 16, 2026
Unprompted review
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Reply from Radiancedoors

Steve, many thanks for the kind comments. They are appreciated by all the team.

Rated 5 out of 5 stars

Excellent company, highly recommend!

We wanted to work with a family run business in the area to help replace all our windows and doors, and feel like we struck gold when we found these guys! Claire was absolutely lovely and checked in regularly with us throughout the process. Tom and Matt were incredibly friendly, helpful, and patient with our indecisiveness (sorry! Haha). Claire brought a trusted builder in to make our kitchen window double the size too, which we absolutely love! We previously had a bad experience with a builder, but Claire told me she works closely with this one, and I’m glad I trusted her! Work was done in a timely manner, the team were respectful of my house and tidied as they went, and official documentation was sent straight away. Claire & Richard both swung by after completion to see the work that had been done, which was a nice touch! Thank you so much for being a part of our renovation journey, friends and family have told us how much they love the new windows and doors, you really made our vision come alive!

March 9, 2026
Unprompted review
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Reply from Radiancedoors

Amy, thank you so much for the very kind words, they are really appreciated. So glad that you are happy with the windows & doors and service received. Thanks again, the Radiance team.

Rated 5 out of 5 stars

Had a secondary glazed unit fitted the…

Had a secondary glazed unit fitted the quality is excellent.
From start to finish the service was amazing Clair kept us updated throughout.The fitter was courteous and efficient leaving no mess behind.
The end result did exactly what Richard said it would do when he came to survey it. So pleased with the Service I would definitely recommend and use radiance again.

February 26, 2026
Unprompted review
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Reply from Radiancedoors

Thanks so much for the kind words and so glad the secondary glazing was effective. It can make such a difference on busy roads. Thanks again, the Radiance team.

Rated 5 out of 5 stars

Radiance Doors Superb Service

Excellent service from Claire at Radiance and fitters Tom and Matt . Everything was dealt with professionally and I was very happy with the new door which looks stunning

February 25, 2026
Unprompted review
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Reply from Radiancedoors

John, thanks for the feedback it is much appreciated by all the team.

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