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Review summary

Created with AI, based on recent reviews

Looking at 45 reviews, reviewers had a great experience with this company. Customers consistently praise the staff for their professionalism, helpfulness, and prompt responses, making the entire process smooth and efficient. People frequently highlight the exceptional customer service and the team's ability to guide them through every step with clarity and support. However, some customers also noted issues with communication consistency, experiencing delays and a lack of updates. A few people reported dissatisfaction with difficulties in obtaining documents or login credentials, and some felt that promises regarding timelines and free services were not honored, leading to frustrating and unprofessional experiences.

What people talk about most

Staff

People report positive experiences with staff, consistently praising their professionalism, efficiency, and... See more

Service

Users describe positive interactions with service, highlighting the professionalism, efficiency, and support... See more

Customer service

Consumers generally express satisfaction with customer service. Many reviewers highlight the helpfulness,... See more

Response time

Reviewers mention positive feedback about response times. Customers appreciate the prompt responses and clear... See more

Reviews shaping this summary

Rated 4 out of 5 stars

I welcomed the quick, professional responses on most requests. My main concern was it was difficult to make other plans or commitments…. Wondering when the next step in the process will be confirmed

Rated 5 out of 5 stars

I had a very good experience with Radiantbiz. The process of establishing a company went smoothly, professionally and very quickly. A big thank you goes to Melson , whao was very helpful , prompt... See more

Rated 5 out of 5 stars

From Start to finish Akhil and his team have guided me with all the process to make things run smoothly and successfully It did a take longer than expected but the war in Iran didn't help

Rated 5 out of 5 stars

The team at RadiantBiz were efficient, cost effective, honest and transparent in the approach and delivery to my business outcomes. I am now satisfied with my business set up and requirements. It's be... See more


Company details

  1. Business Management Consultant

Written by the company

Radianbiz is the best company setup consultant in Dubai. We are in this business for the past 12 years and have catered thousands of clients from more than 64 different countries.


Contact info

4.2

Great

TrustScore 4 out of 5

45 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 33% of negative reviews

Typically takes over 1 month to reply

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Rated 5 out of 5 stars

Excellent

We made our business setup in Dubai through RadiantBiz, and the experience was truly excellent. They guided us through every step of the process - from work visas and all other requirements.
The team was very professional, polite and reliable .
A special thanks to Melson, Malika and Shweta, eho helped us the most and were always available to support us whenever we needed assistance.

We highly recommend RadiantBiz to anyone.

November 6, 2025
Unprompted review
RadiantBiz logo

Reply from RadiantBiz

Thank you so much for your kind words and trust in RadiantBiz. We’re delighted to hear that your business setup experience in Dubai was smooth and positive.
Your appreciation for our team means a great deal to us. We’ll be sure to pass on your special thanks to Melson, Malika, and Shweta—they’ll be truly encouraged by your feedback.
It was a pleasure supporting you throughout the process, and we look forward to being of continued assistance as your business grows. Wishing you every success in your journey ahead.

Rated 1 out of 5 stars

Whatever you do DO NOT use RadiantBiz…

Whatever you do DO NOT use RadiantBiz to set up your company in Dubai or do your accounting services.

Once they have you locked in, they hold you ransom and extort you. They charge double to triple what other companies charge for the same services. Then they won’t give you the necessary documents or paperwork when you want to shift to another fair company just to extort you further.

STAY AWAY FROM RADIANT BIZ. All their other reviews are paid and fake.

October 16, 2025
Unprompted review
RadiantBiz logo

Reply from RadiantBiz

We’re sorry to hear this and would like to clarify.
At RadiantBiz, our fees and service scope are transparently shared and agreed upon in advance. Clients are never locked into our services and are free to transition at any time. We do not withhold documents—any documentation is released in line with Free Zone Authority rules and compliance requirements, and some access is managed directly by the authorities.

We also respectfully disagree with the claim regarding our reviews, which reflect genuine client experiences.

If the reviewer wishes to resolve this matter constructively, we welcome them to contact us directly with their details so we can review and address the concern professionally.

Rated 1 out of 5 stars

Stay away from this agency.

Stay away from this agency.
My experience with them has been terrible. By law, I am entitled to access the portal of my Free Zone, but they refuse to provide me with the login credentials. Why? Because they don’t want you to manage your company’s license renewals independently — they want to force you to go through them and pay their outrageous annual fees.

I am already taking legal action against them.

April 1, 2025
Unprompted review
RadiantBiz logo

Reply from RadiantBiz

We respectfully disagree with this statement.

At no point have we refused a client their legal rights or access. Access to Free Zone portals is governed by the respective Free Zone Authority’s policies, not arbitrary decisions by service providers. In many Free Zones, portal credentials are issued directly by the authority or remain linked to the registered email on record.

We do not force clients into renewals or lock them into services. Clients are free to renew directly with the Free Zone if they choose. Our annual service fees are clearly explained in advance and accepted in writing there are no hidden charges or coercion.

We have also not received any formal legal notice or communication under the name used here. If legal action is genuinely underway, we welcome formal correspondence so the matter can be addressed professionally and on record.
We stand by transparency, compliance, and long-term client relationships. Public allegations without verification do not reflect the full facts.

Rated 1 out of 5 stars

Total scam

Total scam. Will never trust again. Don't fall for those fake 5 star reviews people

June 2, 2025
Unprompted review
RadiantBiz logo

Reply from RadiantBiz

We take feedback seriously, but we don’t take false accusations lightly.

We have no record of a completed service or unresolved complaint under this name. Our reviews are from verified clients who have actually worked with us, not bought opinions online.
If you’ve genuinely faced an issue, we invite you to contact us directly with your details so we can investigate and resolve it professionally. Anonymous claims without facts don’t help anyone.
We stand by our work, our process, and our reputation built over years not overnight comments.

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