Radioworld UK Reviews 

20,091
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Looking at 1,552 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the knowledgeable and friendly staff, who provide excellent service and honest advice. Many people appreciate the smooth ordering process and the good selection of products, often arriving well-packaged and in excellent condition. Reviewers frequently highlight the prompt delivery service, with items often arriving quickly as expected. However, some customers also noted issues with delivery, including unexpected additional shipping or customs fees after ordering. A few other people also felt that packages were delayed, not received, or returned due to missing recipient details.

What people talk about most

Product

Clients share positive opinions on product quality, selection, and condition, often highlighting competitive... See more

Service

Consumers find service to be positive, with many reviewers consistently praising the outstanding, quick, and... See more

Staff

Customers consistently note positive experiences with staff, highlighting their helpfulness, politeness, and... See more

Delivery service

People report positive experiences with delivery service, frequently praising the speed and efficiency of... See more

Order

Customers generally report positive experiences with the ordering process, finding it easy and efficient from... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Been emailing Sam for a few weeks now and every time i try to get in something got in the way. Finally got into the shop, a quick read of the email thread and he knew what i was looking for, was af... See more

Company replied

Rated 5 out of 5 stars

Absolutely outstanding service once again… First class people… I rang them this morning with an order said I would be passing in 1hr and they accommodated me and my order and it was ready when I got... See more

Company replied

Rated 5 out of 5 stars

My first venture into the world of scanning and all the reviews I read pointed me to Radioworld. Ordering was easy, comms about my package were great and the unit itself arrived within a few days. C... See more

Rated 5 out of 5 stars

Ordered a part for my Yaesu 8900 quad band . Part received within 48 hours . Part fitted to radio in minutes as was a knob as lost one while moving . It's only a knob but without it I felt the pleasur... See more



Company details

  1. Electronics Store
  2. Antenna Service
  3. Hobby Store
  4. Telecommunications Equipment Supplier

Written by the company

Radioworld UK is a trusted and established retailer of high-quality radio communication equipment. With over 20 years of industry experience, we specialise in supplying a wide range of products including amateur (ham) radios, CB radios, two-way radios, marine radios, scanners, network radios, and related accessories. Our product lineup features trusted global brands such as Yaesu, Icom, Kenwood, Uniden, President, and more. Based in Walsall, West Midlands, we serve customers across the UK and worldwide through our showroom and online store. We also offer a carefully selected range of second-hand and ex-demo equipment, all tested by our in-house team to ensure performance and reliability. Radioworld is more than just a retailer — we provide expert advice, technical support, installation services, and equipment repairs. Our knowledgeable team is passionate about radio communication and committed to helping customers find the right solution for their needs, whether professional or hobbyist. We take pride in our customer service, honest advice, and hassle-free shopping experience. Whether you're starting in amateur radio or equipping a professional operation, Radioworld UK is your trusted partner for reliable communication equipment and ongoing support. Visit us at www.radioworld.co.uk or call 01922 414796.

Radioworld Ltd | 01922 414796 We do a great deal better – on service, price, and advice.

Written by the company

Selling only genuine products at the best UK prices,
"We’ll do everything we can to make your purchase smooth and hassle-free."

Make radioworld your shop window.

shopping at home or on the go, find vouchers codes and save .

shopping at home or on the go, find vouchers codes and save   .
Find the Best High Street Deals at Radioworld Looking for the hottest sales on the high street? You’re in the right place. At Radioworld, we offer unbeatable prices, special offers, and exclusive discounts on top-quality radio equipment and accessories. Keep an eye out for: Promotional codes Free gifts Free UK delivery on selected items Deals updated regularly – don’t miss out.

Contact info

Unlock Exclusive Deals at Radioworld UK

Special offers, free UK delivery & new stock daily at Radioworld UK

4.8

Excellent

TrustScore 5 out of 5

20K reviews

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Replied to 98% of negative reviews

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4.8

All reviews

(20,091)

1,570 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Easy to deal with great range of…

Easy to deal with great range of products

July 1, 2026
Radioworld UK logo

Reply from Radioworld UK

Thanks very much for your review, Dennis.
Great to hear you found us easy to deal with, and we really appreciate your comments about our product range. We work hard to keep a wide selection available for every type of radio user.

Thanks again for choosing Radioworld UK.

— The Radioworld Team

Rated 5 out of 5 stars

The product I wanted was in stock

The product I wanted was in stock

June 30, 2026
Radioworld UK logo

Reply from Radioworld UK

Thanks very much for your review, BJ.
Great to hear the item you were looking for was in stock — we work hard to keep good availability across our range. Really appreciate you choosing Radioworld UK.

— The Radioworld Team

Rated 5 out of 5 stars

The perfect Midlands Ham radio shop experience! 10/10

I recently went into Radioworld to trade in my IC-7300 for an IC-705, AH-705, and the LC-192 bag, as my old setup just wasn't working for my QTH and I wanted to get out and about. The initial email communication was incredibly chill and they gave me a very fair, black-and-white trade-in offer.

I arranged for click-and-collect. The shop was a bit busy when I got there, but the staff greeted me by name the second I spoke to them. They knew exactly who I was and remembered all our emails, no 'let me see what's happening on the system', just proper, old-school personal service.

The atmosphere in the shop was brilliant. Everyone in the queue was chatting and sharing info about their setups, exactly what the Ham community is all about. The staff themselves were funny, helpful, and exceptionally knowledgeable.

I'd recommend them to anyone. If you see people complaining in other reviews, they need to remember this is a small family-run business. Take a breath, enjoy the chat, and don't rush. 10/10 service!

Once again, thank you Sam!

November 3, 2025
Unprompted review
Radioworld UK logo

Reply from Radioworld UK

Thank you so much for taking the time to leave such an amazing and detailed review.
We’re really pleased to hear the trade‑in process was clear and fair, and that the click‑and‑collect experience worked perfectly for you — especially being greeted by name and having everything ready without any fuss. That kind of personal, old‑school service is exactly what we aim for every day.

It’s brilliant to hear you enjoyed the atmosphere in the shop too. The friendly chat, customers sharing their setups, and the knowledgeable team are all part of what makes the ham radio community special.

Thank you as well for recognising that we’re a small, family‑run business — we really appreciate your understanding and support.

And of course, Sam will be delighted with the shout‑out.

Thanks again for the 10/10 — it means a lot to all of us here at Radioworld UK.

Rated 4 out of 5 stars

Rushed has if your not alowed to lòok over things hen I whent in to the shop I started…

When I whent in to the shop I started looking at a mast pully was not Reay given time to look before I got can we help you can I get you some think service was fine but its nice to look around to

June 29, 2026
Radioworld UK logo

Reply from Radioworld UK

Thanks for your review, David.
We’re glad to hear the service itself was fine, but we really appreciate your feedback about having a bit more time to look around. We never want customers to feel rushed, and your comments help us make sure we strike the right balance between being helpful and giving people space.

Thanks again for visiting Radioworld UK — your feedback genuinely helps us improve.

— The Radioworld Team

Rated 5 out of 5 stars

5 Stars! Fantastic price, service and delivery

5 Stars! Sam at Radioworld UK price matched me the radio scanner I wanted. The next day, a Friday, I purchased online and selected an option to have local radio frequencies inputted into this radio. Imagine my delight when my new radio scanner was delivered to me on the Saturday, just one day later. I wasn't expecting that! Fantastic service, thank you

June 26, 2026
Radioworld UK logo

Reply from Radioworld UK

Thank you very much for the fantastic review, Philip.
Great to hear the price match helped you get the scanner you wanted, and we’re really pleased the programming option and next‑day delivery made the experience even better. Getting it on Saturday must have been a nice surprise — the team always works hard to get orders out quickly.

Sam will be delighted with the mention.
Thanks again for choosing Radioworld UK.

— The Radioworld Team

Rated 5 out of 5 stars

Great service and quality products.

Great service and quality products.

June 5, 2026
Radioworld UK logo

Reply from Radioworld UK

Thanks very much for your review, Richard.
Great to hear you’re happy with the service and the quality of our products — the team really appreciates your feedback. Always a pleasure to help.

Thanks again for choosing Radioworld UK.

— The Radioworld Team

Rated 5 out of 5 stars

Helpful staff Sam excellent and helpful…

Helpful staff Sam excellent and helpful service

June 29, 2026
Radioworld UK logo

Reply from Radioworld UK

Thanks very much for your review, John.
Great to hear you found the staff helpful, and Sam will be really pleased with your kind words. We always aim to offer friendly, knowledgeable service, so your feedback means a lot to the team.

Thanks again for choosing Radioworld UK.

Rated 5 out of 5 stars

Arrived on time and well packaged

Arrived on time and well packaged

June 18, 2026
Radioworld UK logo

Reply from Radioworld UK

Thanks very much for your review.
Great to hear your order arrived on time and was well packaged — the team works hard to make sure everything reaches customers safely and without delay. We really appreciate you choosing Radioworld UK.

— The Radioworld Team

Rated 5 out of 5 stars

Fast delivery and very competitive…

Fast delivery and very competitive prices. Excellent all round.

June 26, 2026
Radioworld UK logo

Reply from Radioworld UK

Thank you, Lewis!
We really appreciate your feedback. It’s great to hear your order arrived quickly and that you found our prices competitive. We work hard to offer the best service and value, so your comments mean a lot to the team.

Thanks again for choosing Radioworld — we’re always here if you need anything.

Rated 5 out of 5 stars

Super fast shipping

Super fast shipping.
Great packing and posting.
Item exactly as it should be.

June 17, 2026
Radioworld UK logo

Reply from Radioworld UK

Thank you, Leonard!
We’re really glad to hear your order arrived super fast and that the packing and presentation hit the mark. It’s great to know the item was exactly as expected — that’s always our goal.

Thanks for choosing Radioworld. We appreciate your support and we’re here whenever you need us.

Rated 5 out of 5 stars

I have always had excellent service…

I have always had excellent service along with a price match definitely my preferred radio outlet

June 24, 2026
Radioworld UK logo

Reply from Radioworld UK

Thank you, Arthur!
It’s great to hear you’ve consistently had excellent service with us. We always aim to offer fair, competitive pricing — and our price match is there to make sure you get the best value every time.

We really appreciate your loyalty and are proud to be your preferred radio outlet. Thanks again for choosing Radioworld.

Rated 5 out of 5 stars

i just ordred the verical hf antena…

i just ordred the verical hf antena diamond cp-6s
i hope that i will delivery it soon
thanks

June 27, 2026
Radioworld UK logo

Reply from Radioworld UK

Thank you, Dimitris!
We appreciate your order for the Diamond CP‑6S vertical HF antenna. Your item is already being processed and will be on its way to you very soon.

Thanks again for choosing Radioworld — we’re here if you need anything.

Rated 5 out of 5 stars

Straightforeward ordering and views of…

Straightforeward ordering and views of product

June 27, 2026
Radioworld UK logo

Reply from Radioworld UK

Great to hear you found the ordering process straightforward and that the product information was clear and easy to view. We always aim to make the experience simple from start to finish.

Thanks again for choosing Radioworld — we appreciate your support.

Rated 5 out of 5 stars

Cheaper than m and l

Cheaper than m and l

June 27, 2026
Radioworld UK logo

Reply from Radioworld UK

Thank you for the review, Peter — really glad to hear you found us cheaper than M&L.
We work hard to keep our pricing competitive while still offering fast service and reliable products, so it’s great to know that stood out for you.

If you ever need anything else, we’re always here to help.
The Radioworld UK Team

Rated 3 out of 5 stars

Fair price, Poor website. Clunky.

Poor website and search.
Third attempt to purchase basket.
Offered 5% first-time buyer discount which was then removed at checkout. Will probably now also be last-time buyer.
Not impressed iverall. Amateurish.

June 26, 2026
Radioworld UK logo

Reply from Radioworld UK

Thank you for your review, Brian. I’m pleased the pricing was fair, but I’m sorry the website and checkout experience caused frustration — that’s not what we want for any customer.

Regarding the first‑time buyer discount: some products are excluded from voucher codes, and adding or removing one of those items from the basket can cause the discount to disappear. We understand this can be confusing, and your feedback highlights that we need to make this clearer on the site.

If you’d like us to check your order and ensure everything is correct, we’re more than happy to help. Please get in touch, and we’ll sort it quickly.

Thank you again for taking the time to share your experience.
The Radioworld UK Team

Rated 5 out of 5 stars

Everyone is friendly and helpful even…

Everyone is friendly and helpful even though I couldn't get what I wanted

June 3, 2026
Radioworld UK logo

Reply from Radioworld UK

Thank you for your review, Mark — we really appreciate it.
I’m glad to hear the team were friendly and helpful, even though we didn’t have exactly what you were looking for this time. We always try to give the best advice we can, whether we have the item in stock or not.

If there’s anything else you’re trying to track down, feel free to get in touch — we’re always happy to help point you in the right direction.
The Radioworld UK Team

Rated 5 out of 5 stars

Another Pleasant experience with a…

Another Pleasant experience with a phone order.
Always helpful staff.

June 24, 2026
Radioworld UK logo

Reply from Radioworld UK

Thank you for your review, Tony — it’s great to hear you’ve had another pleasant experience placing a phone order with us. We really appreciate your continued support.

I’m glad the team were able to help once again. We always aim to make things straightforward and friendly, whether it’s advice, ordering, or after‑sales support.

If there’s anything else you need, just give us a call — always happy to help.
The Radioworld UK Team

Rated 5 out of 5 stars

Been emailing Sam for a few weeks now…

Been emailing Sam for a few weeks now and every time i try to get in something got in the way.
Finally got into the shop, a quick read of the email thread and he knew what i was looking for, was after a uniden125 XLT Initially, after asking Sam a few questions i ended up with a uniden 160dn, with upgraded antenna and a mobile antenna.
Sam listened to what i wanted and gave honest advice with no pressure

June 26, 2026
Radioworld UK logo

Reply from Radioworld UK

Thank you for your review, Andrew — and for sticking with us while things kept getting in the way. It’s great to hear that once you made it into the shop, Sam picked up the email thread straight away and knew exactly what you were looking for.

I’m glad his advice helped you choose the right setup — upgrading from the UBC125XLT to the Uniden 160DN with the improved antenna options sounds like a solid move for what you wanted to achieve. Sam always aims to give honest, pressure‑free guidance, and it’s brilliant to see that reflected in your experience.

If you need any help getting the most out of your new kit, just let us know — we’re always happy to support you.
The Radioworld UK Team

Rated 5 out of 5 stars

always quick delivery,this time…

always quick delivery,this time purchased PU 50amp

June 23, 2026
Radioworld UK logo

Reply from Radioworld UK

Thank you for your review, Dirk — really pleased to hear delivery was quick once again. We appreciate you coming back to us, and we’re glad the PU 50A unit arrived without any issues.

If you ever need any help or advice with your setup, just let us know — always happy to assist.
The Radioworld UK Team

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