Customer service was excellent. My delivery didn't arrive on time (based in NI) but they were prompt with their response when I asked for an update. Would definitely use again.
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Review summary
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Reviews shaping this summary
Good products, easy to find via website, competitive price, quick delivery. Would be a good idea to occasionally place a chocolate bar in customers parcel to really cheer them up and prove its not... See more
Company replied
Much more efficient and nicer service than going via amazon. Was literally here in 2 days. Price was cheaper than amazon too & it was nice knowing we supported a persons business than a corporation.
Great price and speedy response to queries. Delivery was ahead of estimate as stock was on back order. I have used this company a number of times and on each occasion the service has been first class... See more
Company details
Written by the company
We have over 60 years of experience supplying quality garden machinery and forestry equipment to the trade, professionals, consumers and retail sectors. As well as being probably the largest suppliers of petrol and battery chainsaws in the UK (including Stihl, Husqvarna and Echo Chainsaws, Domestic Petrol Chainsaws and Professional Petrol Chainsaws), we also carry huge stocks of petrol and battery pedestrian mowers, ride-on mowers, strimmers, brushcutters, blowers, vacuums, hedge trimmers, chippers, shredders, lawn care systems, two wheeled tractors, rotavators, cultivators and much more… large workshop on site to service all types of garden machinery and repair. Large show room in Exeter and extensive website.
Contact info
Springwell Nurseries, EX2 9FB, Exeter, United Kingdom
- 01392 254270
- sales@radmoretucker.co.uk
- radmoretucker.co.uk
4.8
Excellent
2K reviews
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This company invites their customers to review, whether positive or negative
Replied to 97% of negative reviews
Typically replies within 24 hours
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ISC rope wrench kit
Price was competitive in the first place which is why i used this site. Delivery was free, fast and efficient with sufficient progress updates from the site and courier. I would use this site again to purchase similar equipment and goods
May 26, 2026
Reply from Radmore & Tucker Limited
Hi David,
Thank you for your excellent 5-star review. We're delighted to hear that our competitive pricing, free delivery, and efficient service made your purchase of the ISC Rope Wrench Kit a positive experience.
It's great to know that the order updates from both ourselves and the courier kept you informed throughout the process. We really appreciate your feedback and are pleased to hear that you would choose us again for future equipment purchases.
Kind regards,
The Radmore & Tucker Team
Great value products along with good…I
Great value products along with good service and excellent quality.
Recommend Radmore and Tucker 😊
December 18, 2025
Reply from Radmore & Tucker Limited
Hi Kitty,
Thank you so much for your wonderful 5-star review and recommendation! 😊
We're delighted to hear that you found our products to be great value and were pleased with both the quality and service you received. Feedback like yours means a lot to the whole team.
Thank you for choosing Radmore & Tucker, and we look forward to helping you again in the future.
Kind regards,
The Radmore & Tucker Team
Good value for quality product Stihl…
Good value for quality product Stihl HSA hedge trimmer and very prompt delivery, present my daughter.
May 13, 2026
Reply from Radmore & Tucker Limited
Hi John,
Thank you for your 5-star review. We're delighted to hear that you were pleased with the value and quality of your STIHL hedge trimmer, as well as the prompt delivery.
We hope your daughter enjoys her gift and gets plenty of use from it. Thank you for choosing Radmore & Tucker, and we look forward to serving you again in the future.
Kind regards,
The Radmore & Tucker Team
Great service at an excellent price
May 23, 2026
Reply from Radmore & Tucker Limited
Hi Tim,
Thank you for your 5-star review. We're delighted to hear that you were pleased with our service and found our prices excellent.
We really appreciate your feedback and your support. We look forward to helping you again in the future.
Kind regards,
The Radmore & Tucker Team
To be honest you are doing nothing…
To be honest you are doing nothing wrong, excellent quality, excellent customer service, excellent in all departments,!! Thank you,!!!
May 22, 2026
Reply from Radmore & Tucker Limited
Hi Peter,
Thank you so much for your fantastic 5-star review. We're truly delighted to hear such positive feedback about our product quality, customer service, and overall experience.
Comments like yours mean a great deal to the whole team and make all our hard work worthwhile. Thank you for your support and for taking the time to share your experience with us.
We look forward to serving you again in the future.
Kind regards,
The Radmore & Tucker Team
Excellent service as always
Excellent service as always, and very fast delivery service by DPD.
May 21, 2026
Reply from Radmore & Tucker Limited
Hi,
Thank you for your 5-star review. We're delighted to hear that you received excellent service once again and that your order was delivered so quickly by DPD.
Providing reliable service and fast delivery is something we take great pride in, so it's wonderful to know we met your expectations. We truly appreciate your continued support and look forward to helping you again soon.
Kind regards,
The Radmore & Tucker Team
Reply from Radmore & Tucker Limited
Thank you for your continued support and for taking the time to leave us a review.
We're delighted to hear that you consistently receive great service and find our products to offer excellent value for money. Feedback like yours means a lot to the team and motivates us to keep delivering the high standards our customers expect.
We look forward to serving you again soon.
Kind regards,
The Radmore & Tucker Team
Reply from Radmore & Tucker Limited
Hi Ashley,
Thank you for your 5-star review. We're delighted to hear that your package reached you so quickly.
Providing fast and reliable delivery is something we strive for, so it's great to know we delivered on that promise. We really appreciate your feedback and look forward to serving you again in the future.
Kind regards,
The Radmore & Tucker Team
Postage
Fair enough prices,my only gripe is the cost of postage to the Isle of Man at around £15 with the vat!
May 21, 2026
Reply from Radmore & Tucker Limited
Hi Alan,
Thank you for your review and for your honest feedback.
We're pleased to hear that you found our prices fair. We completely understand your comments regarding delivery costs to the Isle of Man. Unfortunately, shipping charges to offshore locations are significantly higher than standard UK mainland deliveries, and we work hard to keep these costs as low as possible while ensuring a reliable service.
We appreciate your understanding and your custom, and we hope to be able to assist you again in the future.
Kind regards,
The Radmore & Tucker Team
Reliable Supplier
Good range of products at fair prices and fast delivery. Supplied item had obviously been previously opened and not re-packaged very well, but item was fine.
May 18, 2026
Reply from Radmore & Tucker Limited
Hi Roger,
Thank you for your 5-star review and for taking the time to share your feedback.
We're pleased to hear that you were happy with our range of products, fair pricing, and fast delivery. We do apologise that the item packaging was not up to the standard you expected when it arrived. While we're glad the product itself was in perfect condition, we appreciate you bringing this to our attention and will pass your comments on to the team so we can continue to improve.
Thank you for your custom, and we hope to be of service again in the future.
Kind regards,
The Radmore & Tucker Team
Website easy to navigate and…
Website easy to navigate and informative and products competitively priced.
Very prompt delivery
May 20, 2026
Reply from Radmore & Tucker Limited
Hi Dennis,
Thank you for your 5-star review.
We're delighted to hear that you found our website easy to navigate and informative, and that our competitive pricing and prompt delivery met your expectations.
We really appreciate your feedback and your custom, and we look forward to serving you again in the future.
Kind regards,
The Radmore & Tucker Team
I have ordered a few power tools from…
I have ordered a few power tools from RT,and found them to have the keenest prices online with swift free next day delivery. What's not to like?
May 5, 2026
I ordered a leaf blower online on…
I ordered a leaf blower online on Wednesday and it arrived without a hitch on Thursday. Everything from navigating the website, through ordering the product, to final delivery was highly efficient and without a hitch. Very satisfied.
May 20, 2026
Excellent turnaround from order…
Excellent turnaround from order placement. Sales telephone support was also quickly answered and knowledgable.
May 18, 2026
Excellent quality goods
Excellent quality goods, price and service. Main item was a Stihl SG 51 Backpack Manual Sprayer (12 Litre) with some gloves and googles to get the free postage.
May 11, 2026
Rapid response
Despite some confusion with my order Alex in customer services was on it like a gin &tonic and resolved within 30 mins with goods received promptly. Great to be able to speak with the CS team rather than a chat bot. Great service thank you
May 16, 2026
Good quality chainsaw trousers
Good quality chainsaw trousers, at a good price and they fit well. Delivery was on time and product was well packed and boxed. All in all very happy.
May 16, 2026
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