I’ve had a great experience with Raffolux. The whole platform feels polished and easy to use, making it simple to browse competitions and enter without any confusion. What really stands out is the... See more
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I won a Selfridges Easter Egg, but waited a long time for it to arrive. I contacted Raffolux to ask for their help. Their agent Holly, advised they had problems with the delivery company. I have, t... See more
My problem was sorted out by Holly so quickly. I never have problems usually but when I have it's been sorted out as a matter of urgency. Definitely go on raffolux you won't be disappointed, I promis... See more
I won an iPad recently but couldn’t enter my address for delivery online, messaged chat and Holly sorted all out for me, no problems! look forward to receiving it now 🙏🏼
Company details
- Lottery Vendor
- Gambling Service
- Gaming service Provider
- Lottery Retailer
- Lottery Shop
- Online Lottery Ticket Vendor
Written by the company
At Raffolux, we're all about those little moments of "what if?" that make everyday life special. We run fun, fair, and transparent online prize draws that give our members the chance to win incredible goodies for a fraction of their usual price - from luxury cars and the latest tech, to unforgettable experiences and cash prizes. We love celebrating our winners, sharing their stories, and building a community where excitement, fairness, and trust come first. With a friendly team behind the scenes and a growing community at the heart of everything we do, we can't wait to make your day one to remember.
www.raffolux.com
Written by the company
- We Love Winners!
- At Raffolux, we're all about those little moments of "what if?" that make everyday life special. We run fun, fair, and transparent online prize draws that give our members the chance to win incredible goodies for a fraction of their usual price - from luxury cars and the latest tech, to unforgettable experiences and cash prizes. We love celebrating our winners, sharing their stories, and building a community where excitement, fairness, and trust come first. With a friendly team behind the scenes and a growing community at the heart of everything we do, we can't wait to make your day one to remember.
Contact info
Raffolux Ltd, Unit 6, 4 Ravey Street, EC2A 4QP, London, United Kingdom
- 01270906643
- support@raffolux.com
- raffolux.com
4.6
Excellent
4K reviews
Replied to 74% of negative reviews
Typically replies within 48 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Reply from Raffolux
Hi there,
Thank you for your lovely feedback! We're delighted you’re enjoying the great value and wide selection of prizes.
Best of luck with your future entries!
– The Raffolux Team
I purchased 100 tickets and put in my…
I purchased 100 tickets and put in my Bank details and it kept going back to the start I don’t know if I am in the Raffle or the
December 4, 2025
Reply from Raffolux
Hey John,
Thanks for taking the time to leave your review, though we're sorry to hear about your experience. We'd like to learn more about what happened. Please reach out to our customer service team at support@raffolux.com, along with the raffle you were trying to enter, and our team can investigate this further for you.
We look forward to hearing from you soon!
- The Raffolux Team
Have not received my order yet but will…
Have not received my order yet but will give you 5👍👍👍
December 1, 2025
Reply from Raffolux
Hey James,
Thanks for leaving your review.
Good luck with your entries!
- The Raffolux Team
You help in buying tickets was so…
You help in buying tickets was so helpful and easy for someone like me I can only thank you for makeing this page easy to enter so fingers crossed and thank the whole team
December 4, 2025
Reply from Raffolux
Hey Joseph,
Thank you for your review, we're happy to hear you found buying your tickets and playing so easy to do.
Best of luck with your entries! 💜
- The Raffolux Team
Reply from Raffolux
Hey Jonathan,
Thanks so much for your review, we're glad to hear you're enjoying playing!
Good luck with your tickets! 🤞
- The Raffolux Team
Great visuals and presenter
Great visuals and presenter.
Easy to purchase and quick email response.
December 3, 2025
Reply from Raffolux
Hey Michelle,
Thank you so much for taking the time to leave your review. We're glad to hear that you're enjoying playing! We'll also be passing your kind words over to our team. 💜
- The Raffolux Team
would give five stars if i actually won…
would give five stars if i actually won something 😂
November 30, 2025
Reply from Raffolux
Hey Chris,
Thanks so much for your review! Good luck with your entries! 🍀
- The Raffolux Team
Reply from Raffolux
Hey Christine,
Thanks for your review, we wish you luck with your entries! 🤞
- The Raffolux Team
I’m sure it’s a scam
I’m sure it’s a scam! The amount of money I have wasted and I have won nothing!! Don’t waste your money
July 23, 2025
Reply from Raffolux
Hi there,
Thanks for your review. We're sorry to hear that you've not had a great experience playing with us. All of our tickets are assigned at random, and draws are completed using random.org, an independent third party to ensure complete fairness and randomness. We love sharing our winners' stories too, and share them regularly on our social media pages. You can also see the winners of all of our draws here on our winners' page: https://raffolux.com/winners/
While we understand that it can be frustrating not to win, we want our players to have fun. We take responsible play seriously, and we recommend checking our this page of our site if you feel that your spending is becoming unsustainable: https://raffolux.com/play/.
Our customer service team is on hand to help if you would like to block your account and take a break from playing, you can reach us at support@raffolux.com.
- The Raffolux Team
Amazing raffle site!!
Amazing raffle site with a HUGE variety of prizes! The Raffolux community is also amazing always some fun on the Facebook group!! Customer service is brilliant always quick replies, quick payouts and quick deliveries on physical prizes too!
Honestly an amazing site that I couldn’t fault at all!
November 29, 2025
Reply from Raffolux
Hi there,
Thank you so much for your fantastic review! We're so glad to hear you're enjoying playing. 💜
Good luck with your entries!
- The Raffolux Team
Reply from Raffolux
Hey Stu,
Thank you for taking the time to leave your review, we're sorry to hear you didn't have a great experience with us. We're on the cusp of releasing our brand new website, with lots of new exciting raffles and features that we're sure you'll enjoy.
We also value all of our customers' feedback, so if you feel like elaborating further, we'd love to hear from you! You can reach us by emailing support@raffolux.com
- The Raffolux Team
Reply from Raffolux
Hi there,
Thank you for your lovely feedback! We're really glad to hear you’re having a nice experience with us.
Best of luck with your future entries!
– The Raffolux Team
Reply from Raffolux
Hi there,
Thank you for your lovely feedback! We're glad to hear you’re enjoying the experience; fingers crossed for some sweet wins!
Best of luck with your future entries!
– The Raffolux Team
I’m really enjoying my new experience
I’m really enjoying my new experience with raffolux but I don’t understand how so many prizes have already gone.
November 29, 2025
Reply from Raffolux
Hi there,
Thank you for your lovely feedback! We're happy to hear you're enjoying your Raffolux experience. Some prizes do sell quickly due to popularity, but we're always adding new ones to keep things exciting.
Best of luck with your future entries!
– The Raffolux Team
Made really easy to use
November 29, 2025
Reply from Raffolux
Hi there,
Thank you for your lovely feedback! We're pleased to hear you found the platform really easy to use.
Best of luck with your future entries!
– The Raffolux Team
Reply from Raffolux
Hi there,
Thank you for your lovely feedback! We're delighted to hear you find Raffolux easy to use and enjoy the wide range of prizes.
Best of luck with your future entries!
– The Raffolux Team
Happy Days I have finally won…
Happy Days I have finally won something. I won a £20 Amazon voucher. Thank you so much. Site is easy to use and it is good to win something. I also won £2.50 site credit which you have instant access to. So all I need now is to win a big prize!!! Thank you Raffolux
November 29, 2025
Reply from Raffolux
Hi there,
Thank you for your lovely feedback! We're thrilled to hear you’ve had a win — congratulations! It’s great to know you find the site easy to use, and we’ve got our fingers crossed for that big prize next.
Best of luck with your future entries!
– The Raffolux Team
Reply from Raffolux
Hi there,
Thank you for your lovely feedback! We're so pleased to hear your first experience with Raffolux was nice and easy.
Best of luck with your future entries!
– The Raffolux Team
Reply from Raffolux
Hi there,
Thank you for your feedback. We’re sorry to hear you weren’t able to place a bid on the Harley Davidson; that’s definitely not the experience we want for our customers. If you’d like, our customer support team would be happy to look into what went wrong and help get this resolved for you.
Please email us at: support@raffolux.com
Best of luck with your future entries!
– The Raffolux Team
First impressions
It's very easy to use. Easy payment too. Not too much choice of competitions, but that can be a good thing too.
November 29, 2025
Reply from Raffolux
Hi there,
Thank you for your lovely feedback! We're glad to hear you found the site easy to use and the payments straightforward. We appreciate your feedback!
Best of luck with your future entries!
– The Raffolux Team
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