Scam Alert– This Company Stole My €4,000 Depositave rented cars worldwide
I have rented cars worldwide, but I have never experienced such deceptive and unprofessional practices.
Car & Condition: Despite confirming the model several times, I was given a different vehicle in poor condition—low and unbalanced tire pressure, constant dashboard alarms, and eventually an engine warning.
Agency Response: Instead of providing assistance, I was ordered to cancel my holiday plans and drive over 100 km back immediately. When I complied, I was told that no inspection was available for two days. I had to return again later, only to be forced to leave the car for inspection and repairs, with no replacement provided unless I paid an additional €3,000 deposit. This left me without a car, cancelling prepaid plans, and covering my own transport costs. Their exact words were: “We need the car immediately.” No support, no flexibility, no compensation—only a deduction for two days’ rental. To make matters worse, they even charged me for extra mileage caused solely by following their instructions.
Deposits & Charges: They demanded €4,000 upfront, assuring a quick refund. Instead, they withheld the entire amount and fabricated excessive charges: €1,500 for a minor alloy scratch, €2,500 for a side door dent (similar damage has cost me €150 with other agencies), plus an additional €2,050 for so-called “downtime” fees.
Impact: I lost prepaid hotel bookings, my trip was ruined, and all I received was financial loss, stress, and complete disrespect.
This company operates in a fraudulent and abusive manner. They are dishonest, exploitative, and should not be trusted under any circumstances.