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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their exceptional helpfulness, patience, and supportive attitude, highlighting their passion for student success and clear communication. Many people found the user experience to be engaging and easy to understand, with the course content delivered effectively. However, some people were dissatisfied with the service, mentioning that despite completing the training, they struggled to find work in the industry.

What people talk about most

Staff

Customers had positive experiences with staff, consistently praising their knowledge, patience, and... See more

User experience

Users describe positive interactions with the learning experience. Customers consistently praise the clear... See more

Service

Customers consistently note ambiguous experiences with service. Many reviewers praise the informative courses... See more

Based on these reviews

Rated 5 out of 5 stars

Recently attended the rail futures course, jalal was an exceptionally good tutor, Claire the head of the course was also extremely helpful with the entire process. I enjoyed learning with jalal, w... See more

Rated 5 out of 5 stars

I wasnt expecting much from this course but i was totally proven wrong... i have learned more than i thought i could On the railfutures course. My tutor Jalal Ahmed clearly has a passion for seeing pe... See more

Rated 5 out of 5 stars

Exceptional Trainer jalal Ahmed has been an outstanding trainer throughout our railway course. His depth of knowledge and expertise—especially in areas like track safety, rules, and operational pr... See more

Rated 5 out of 5 stars

Absolutely splendid time had by all. A massive shout out to our tutor Jalal Ahmed he was very attentive, patient and he is extremely knowledgeable. I have had a great 6 weeks getting to know my potent... See more


Company details

  1. Career and Education Provider
  2. Adult Education School
  3. Engineering Consultant
  4. Railway Service

Written by the company

As a specialist technical consultancy, we support colleges and training providers to deliver high-quality engineering training. We’re here to help develop the next generation of rail engineers and generate job outputs within the industry.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

111 reviews

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Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

I recently completed my PTS course…

I recently completed my PTS course through Rail Futures at the Leeds College of Building, South Bank Campus.
Overall, I had a really good experience. The course covered everything I needed to know and was explained in a clear and straightforward way, which made it easy to understand, especially as someone new to the rail industry. The training was well structured and gave me the confidence I needed to go on and pass.
My tutor, John Staff, was excellent throughout. He explained everything clearly, was very patient, and made sure no one was left behind. He took the time to go over anything people were unsure about and made the whole learning environment feel relaxed but still professional. His support and encouragement made a big difference and definitely helped me get through the course successfully.
I’m really glad I chose to do my training here and appreciate all the support I received at the South Bank Campus.

January 16, 2026
Unprompted review
Rated 5 out of 5 stars

Has been the fresh start I needed

Has been a great experience. Would recommend this for anyone who’s lost & looking for a fresh start in life. It gives you structure & a purpose. It’s a well respected industry with lots of work. Put the work in and it will pay off. Having Jalah Ahmed as our teacher has been great. Has been the role model I needed at the perfect time. He’s patient, relatable & knows the course inside out.

March 22, 2026
Unprompted review
Rated 5 out of 5 stars

Women on the rails!

I’m currently doing my railway course and so far it’s been a really good experience. The course is easy to follow and I’m learning a lot already.

Jalal Ahmed is a great teacher – he explains things clearly and is always helpful if you don’t understand something. He makes the lessons feel comfortable and easy to keep up with.

Overall, I’m enjoying the course and would recommend it to every woman!

March 21, 2026
Unprompted review
Rated 5 out of 5 stars

Rail futures program

Jalal ahmed is a brilliant trainer he is very good and knowledgeable at what he does he takes his time to go through things when you dont understand something and he is very open to being asked questions about the subject you are learning on the day you couldn't ask for a better person to train you

March 18, 2026
Unprompted review
Rated 5 out of 5 stars

I started this course not knowing what…

I started this course not knowing what to expect. So far I finding this course so interesting. My tutor Jalal is so patient and understanding. Claire and Kim are so helpful. Thank you City of Portsmouth College!

March 16, 2026
Unprompted review
Rated 4 out of 5 stars

The corse is going well so far just 2…

The corse is going well so far just 2 weeks in and due to my current tutor Jalal Ahmed who has been very helpful and supporting to not just myself, he's down to earth and tells you what you need to know and what's most important. I am looking forward to the rest of the course.(i would give 5☆ but its too early to say)

March 2, 2026
Unprompted review
Rated 5 out of 5 stars

COPC

My tutor jalal Ahmed is the best he has taught me a lot about being a rail operative and given me valuable life advice one of the best mentors around

March 9, 2026
Unprompted review
Rated 5 out of 5 stars

My experience on rail futures has been brilliant!

My experience on rail futures has been great. My teacher Jalal is a very nice guy, his method of teaching is by far the best I’ve come across. He breaks things down for you and allows you to intake the knowledge in the best way possible. Very polite, kind and caring individual and has a brilliant sense of humour. If you find anything difficult then Jalal never fails to make you understand the task as his teaching skills are highly on point.

March 12, 2026
Unprompted review
Rated 5 out of 5 stars

Since joining rail futures my trainer…

Since joining rail futures my trainer Jalal Ahmed has been amazing. He has made me feel very welcome and is extremely helpful and supportive. I have only been on the course for two weeks but I am thoroughly enjoying it. Jalal has made it a pleasure so far and I look forward to continuing this course.

March 11, 2026
Unprompted review
Rated 1 out of 5 stars

No communication or support upon course completion

I completed a course with Rail Futures expecting support and guidance afterwards, especially regarding job opportunities in the rail industry. Unfortunately, once the course was finished there was almost no communication or follow-up. It felt like once the training was completed, they were no longer interested in helping.

For anyone hoping the course will lead to real support or help finding work, that wasn’t my experience. Very disappointing and not what I expected when signing up

October 5, 2025
Unprompted review
Rated 5 out of 5 stars

The tutor was very experienced and…

The tutor was very experienced and knowledgeable about the subjects that we were been taught. Jalal Ahmed was very approachable reasonable and very understanding when it came to listening to each student asking questions. He would explain everything as simple as he could so that we could understand. I really enjoyed the course it was informative and I was surprised to see how much care and planning they do to make traveling on the trains safe for everyone travelling on the railway. It was a really good course and I have a learn alot from being here. I would recommend anyone who wants to do it to go for it and make sure you get Jalal Ahmed as you're tutor. You couldn't ask for a more better person,tutor and very experienced tutor who has a great amount of knowledge that is invaluable to pass on.

February 19, 2026
Unprompted review
Rated 4 out of 5 stars

Great experience

I join the course not knowing anything about the course and how it works, I was looking for a new chapter in terms of career and new challenges, a great thank you to our tutor Mr Jalal Ahmed make it easy the way he explains the procedure of the rail and the health and safety mixed up with his own experience stories and the potential of working in the rail. My knowledge since I started this course grow, regardless whether I am going to work in rail or elsewhere still this course plays a part in the way I look at the railway great experience for me a qualification one may need to have ,I will recommend it to anyone because you don’t know what around the corner.

February 18, 2026
Unprompted review
Rated 5 out of 5 stars

Jalal is an amazing trainer

Jalal is an amazing trainer, he explains things when I don’t understand things. He also has allot of knowledge about the railway which he shares with the class, it has helped me through the course and it’s made my time here enjoyable.

February 18, 2026
Unprompted review
Rated 5 out of 5 stars

All Hale Jalal Ahmed

Absolutely splendid time had by all. A massive shout out to our tutor Jalal Ahmed he was very attentive, patient and he is extremely knowledgeable. I have had a great 6 weeks getting to know my potential future colleagues, i would recommend this course to anyone looking to change there career path.

February 18, 2026
Unprompted review
Rated 5 out of 5 stars

Since starting rail futures

Since starting rail futures, I learnt a lot about the railway thanks to my trainer jalal Ahmed, who was supportive throughout the course. Thank you

February 18, 2026
Unprompted review

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