Needed batteries for a APC UPS. Raion had a replacement kit for my model number. Shipping was very reasonable for shipping a box of lead across the country. Just got two more large UPSs at auction. I’... See more
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The batteries I ordered evidently were top quality ... my wife's wheelchair batteries were getting so bad that lately by noon she only had one blinking red light left. But now she has all charge LEDs... See more
Pretty good transaction. They seem to only comminicate by e-mail or text. That worried me a bit, must be a small company. My question was answered and I ordered a battery. Good price, flat shipping.... See more
Hard to find product, saved me from replacing an excellent lantern. Fast shipping. Highly recommend Raion Group!
Company details
Written by the company
Raion Group is an American battery distribution company of Raion Power batteries. We are the manufacturer, so you will be buying factory direct & factory fresh. Raion Power batteries are CE rated, U.L Listed, and manufactured in ISO 9001 certified facilities so you can be ensured you are getting high quality batteries for your applications.
Contact info
1400 S Sherman St Suite 124, 75081, Richardson, United States
- (469) 225-3773
- support@raiongroup.com
- raiongroup.com
easy ordering the right part and fast…
easy ordering the right part and fast delivery. fit perfect
February 23, 2024
The item came quickly and was the right…
The item came quickly and was the right one.
February 12, 2024
Very fast shipping very easy process no…
Very fast shipping very easy process no issues very happy customer and best prices I found.will definitely use in the future.
February 5, 2024
Unprompted review
If every Internet seller was like this…
If every Internet seller was like this, life would be wonderful for everyone. Excellent service at a reasonable price. Thank you for your service.
February 12, 2024
I wanted to request a return to…
I wanted to request a return to exchange for correct battery, this way they pay shipping both ways. The return number has no answer. Communication via email is slow!!
You have to pay for a return if you don't exchange. There is no one on staff to help with getting the correct battery, so I'm stuck with a battery I can't use.
February 12, 2024
Reply from Raion Group
Hello,
Thank you for your feedback.
After looking into this further, your first email was received yesterday morning (February 19th) which is a federal holiday. As a result, your email was responded to today by an agent who had requested pictures of the battery that you needed so that they can provide you a link to the correct battery you would need. You responded that you recycled your old battery and were unable to provide this information and requested that you wanted to return the battery which we provided more detailed information on.
Besides the email not being responded to the same day which is a result of the federal holiday we previously mentioned, your multiple emails were responded to within 15 min max.
The claims made stating that an exchange makes us pay for shipping both ways is not true. Our returns policy which is available on our website does not state this. You are not stuck with a battery you cannot use as we have provided the return instructions.
Simple and easy.
February 13, 2024
Batteries delivered very quickly
Batteries delivered very quickly, a perfect fit for my UPS, and worked perfectly as soon as I installed them. At a price that can't be beaten too!
February 12, 2024
Very happy with the speed of delivery
Very happy with the speed of delivery. The price was fair. Shipping was fair so I can’t complain at all. Good experience.
February 12, 2024
Awesome company!
Awesome company!! I needed to replace the rechargeable battery in my Black & Decker Portable Power Station Jump Starter (PPRH5B) and was referred to the Raion Group by a colleague. It was easy to locate my replacement battery on their website and I paid via PayPal. My order was received 4 days later. The replacement battery is a perfect fit and took two minutes to install after disassembling the rear cover of the Power Station for access (took 10 minutes to unscrew all one dozen screws). Thank you Raion Group for an outstanding product and service!
February 1, 2024
Unprompted review
Quality of product and pricing is very…
Quality of product and pricing is very good, plus quick delivery,
December 26, 2023
Great Price and fast shipping
December 25, 2023
Batteries for scooter came quickly as…
Batteries for scooter came quickly as promised.
December 26, 2023
Received the product in a timely manner…
Received the product in a timely manner and I’m satisfied with the transaction.
December 26, 2023
well packed fast shipping.
December 26, 2023
Fast service
December 26, 2023
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