GCX Reviews 

save yourself the headache of picking out a gift crd, ordering it, and then having it canceled by them! go to carddepot instead

Placed an order, but order didn't complete at the checkout due to an error code.

Money was still taken from my debit card and no Giftcard was sent.

I've contacted support multiple times and it's either an automated response or something completely irrelevant to my request.

Ripoff. If you buy a card from them, you MUST use it within 90 days or they will confiscate the balance. You will never see your money again. No morals. Thieves.

Cant do zero stars cause they don’t deserve one I have been waiting for a solution since 28 of October and nothing they have gone quiet. I finally raised a dispute with my bank so they can keep the gift card I bought but never received
Avoid them there are lots of others that can offer the same service and you will not experience problems or at least someone is going to get in touch for any issues . Raise only use robots and automatic replies they are not serious they just want to steal money

THEY DON'T OFFER A MESSAGE FOR "MERRY CHRISTMAS" SO I WILL NO LONGER DO BUSINESS WITH THEM.

ALSO, SEEMS NO ONE IS ALLOWED TO EVER CHANGE THEIR PHONE NUMBER OR EMAIL ADDRESS MAKING IT IMPOSSIBLE TO SIGN IN AGAIN. CAN'T PASS SECURITY.

I been a user of raise (GCX) for well over a decade. Recently, all of my orders result in instant cancelation. They are saying its due to name mismatch, there nothing mismatching. I tried everything I can do from my end to resolve the issue. I tried to contact customer service several times, but you only get a bot. There is no human you can talk to. The only communication is thru email, and they are useless too. Now they are ignoring me. Worst of all, I have over $600 in raise cash which I can't no longer use. Total nightmare.

Im out $150. Sold my gift card and never received the money. They said I put in the incorrect banking info to which I updated and nothing has been corrected. I should have read these reviews. This company is a SCAM. Some should start a lawsuit against these guys

Highly not recommended. Trying to but gift card after first time registering and my account was suspended??!! Stay away from
The scam website.

Signed up, got a bonus then had my account closed down when I tried to use it 😂 took ages for customer services to reply with a standard copy and paste email. Do not buy gift cards from these scammers

I used this website when it was just Raise. The only cards I ever purchased was for Panera Bread. They worked well.
And everything was fine. Around March or April I recognized 2 charges for 2 gift cards for Uber which I have never used in my life. I immediately contested these charges with my bank and they refunded me the money. The next month, the bank took the money again indicating that GCX Raise had reattached my account. On that statement, there was a new charge for another Uber card. I contested it again and my bank indicated.I should change my card number. Given that I had to change my card number twice in the last several months prior i chose not to and proceeded to the GCX website to correct the problem. After multiple communications with what appears to be a bot asking me for all the information on these electronic cards dates and numbers. I proceeded to have to answer these questions multiple times with the same responses of we need more information, which I did not have. Now, the ninety days have gone by, they claim they have no remedy for this problem. The kicker is that they never should have had access to my newest card.
Given that I had changed the numbers multiple times from when I had used it years earlier

Locked and banned my account for no reason even after Id verification, support is useless, don't use.

I purchased 3 gift cards from GCX/Raise to Academy Sports and Outdoor. Totaling $1,236. When I went to use them, the balance on one was $0 and one had $60.16 and the third card had $4. They say they have a 90 day guarantee. DO NOT BELIEVE THEM. I didn’t have the cards 2 weeks and that was the balances. They said the cards were used on a couple of days after I received them and they wouldn’t honor the money that was stolen from me. I had been buying from Raise for many years and they use to honor bad cards for a year. The new Company GCX is a bad company. I am asking authorities to investigate and put them out of business for their SCAMS. Mike U

I have purchased for years I am a customer since almost ten years . Customer service was always great until lately . I got a Cinnabon gift-card that showed the correct balance on the website but can’t be added to my purchase in my app . The gift-card might not be activated or something it does not make any sense . But since it showed the balance they won’t refund . Now I need to stop in person to try to use the giftcard in store if it does not work I am gonna be so upset . Advertisement was it works online and in store. No does not work in app . Will update if this was working in store . But customer service was a pain and did not try to fix the problem .

Extremely buggy website. When you search for gift card A and click on the search results, it repeatedly shows the results for a different gift card on the list. Their cell phone authentication system is also broken. Completely a waste of time.

Bought two $50 DoorDash cards, one worked the other didn't. I reported the issue to GCX immediately and attached screenshots showing my DoorDash gift card balance of only $50 and my order history showing I did not redeem and use the bad gift card. Nami at GCX ignored my message and screenshots, and refused to do any investigation or work. She asked me to get a written proof from DoorDash. I am left to defend myself for a bad card they sold me. Lazy, irresponsible, and frankly very insulting. I was able to obtain an email proof after talking to DoorDash on the phone. Let's see if Nami processes refunds immediately. Ridiculous. These gift cards offer some savings but when you get a bad one, get ready to all the work. NOT WORTH IT.

***Response to below CANNED reply from GCX***

My review has all the details: Nami handled this, my last name, purchase date, and 2 $50 DoorDash cards. If you cared, you could have easily found this transaction, and compensated for my time. (Request #461300). Again, YOU DO NO WORK.

I've been refunded after spending so much time on getting a written proof from DoorDash. To be clear, it was your job to verify the bad card with your source, not my job to prove that you sold an invalid card. This reply is to warn others of your very questionable business practice.

Every card I bought once 90 days had passed the card will automatically become zeroed out . No remaining balance on card. DO NOT BUY FROM THESE THIEVES!!!

My email to GCX support: As I stated several times to your incompetent support that you have attempted to violate my personal privacy rights and attempted a scam so delete my account. There is absolutely no reason for you to have a copy of my driver’s license. You are not a government agency, not a bank, nor an official agency and giving this information to your app can pose serious security risks. I shall contact the Internet Crime Complaint Center (IC3) which is the central hub for reporting cyber-enabled crime. It is run by the FBI, the lead federal agency for investigating crime.

Scam. The gift card doesnt work and they will not refund me. I have been back and forth in emails with trying different ways to resolve this which still doesnt work and they are still refusing to refund me. I am gonna have to dispute with my credit card. Not worth the hassle to buy from them

I had no problems when it was Raise but I just got ripped off by GCX. I bought a discounted Uber gift card and it's not good. I have tried before to contact them about a different issue and nobody picks up the phone. I want my money back. I am a single mom and I can't afford this. Nobody can really.

I bought 5 gift cards of $250 each of Delta airlines as it was a good deal. I tried using those cards recently and 1 out of 5 cards doesn't work.

I contacted the customer service and they said that it falls beyond 90 days, so they can't do anything about it.

Really? They sold me bad stuff and do not take accountability of it.

Please replace that gift card or refund my money.