RaiseourcoloursReviews 

331
TrustScore 1.5 out of 5

1.7

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Evaluating 307 reviews, most reviewers were unhappy with their experience overall. Many customers expressed significant disappointment with the product quality, describing items as having cheap material, poor printing, and not matching the advertised images. Reviewers frequently noted that the products received looked nothing like the photos online, often appearing faded, poorly made, and of inferior quality. Additionally, many people experienced very long delivery times, with orders taking weeks to arrive, contrary to expected shipping estimates. Some customers also reported issues with order accuracy, receiving incorrect sizes or items that were not as described. Conversely, a small portion of people felt satisfied with the customer service, noting prompt and efficient resolution of their issues, including refunds and correct item delivery. A few other people also felt that some products were of excellent quality and looked smart, despite the general negative sentiment.

What people talk about most

Product

Reviewers highlight negative aspects of product quality, with many stating that items are nothing like the... See more

Quality

People report significant dissatisfaction with product quality, frequently describing items as "rubbish" and... See more

Order

Reviewers express significant dissatisfaction with their orders, frequently reporting issues such as delayed... See more

Delivery service

Users describe negative interactions with delivery service, with many reporting that items took a very long... See more

Customer service

Consumers find customer service to be ambiguous, with many reviewers expressing significant dissatisfaction,... See more

Reviews shaping this summary

Rated 2 out of 5 stars

As per other reviews, after waiting weeks for the shirt to arrive my husband is really disappointed. It's poor quality, nasty cheap material, no care instructions, badges look like they'll fade/disapp... See more

Company replied

Rated 2 out of 5 stars

Just received my top looks nothing like the photo very misleading, its thin poorly printed looks faded and made with cheap material.

Company replied

Rated 2 out of 5 stars

That's being kind. Took over 6 weeks to arrive. When it did quality was shocking for the price. Avoid like the plague

Company replied

Rated 2 out of 5 stars

Delivery took a very long time and when the shirt was delivered it wasn't very good quality and very thin material, it also had a funny smell to it and I had put it on the clothes line to air it out... See more

Company replied



Contact info

1.7

Bad

TrustScore 1.5 out of 5

331 reviews

5-star
4-star
3-star
2-star
1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

Replied to 94% of negative reviews

Typically replies within 48 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

1.7

All reviews

(331)

328 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Wish I could leave the pic

Wish I could leave the pic, nothing like the website pic , a cheap china printed T shirt , do yourself a favour and save your £ , it's going in the bin , wouldn't put it on my back lol

June 1, 2026
Unprompted review
Rated 1 out of 5 stars

Avoid at all costs

Sizing way off, poor quality and basically non existent returns policy.
I was told that as shipping costs were too high they don't accept returns. I was offered another t shirt for £3.99 to cover shipping costs. Hmmmmm.
I shall put it down to yet another company selling sub standard clothing and give my t shirt to the charity shop.
Avoid

June 1, 2026
Unprompted review
Rated 1 out of 5 stars

Crooks

It would be a zero or minus stars if I could, this company is fake, it run by robots calling itself customer service, take your money and deliver nowt. DO NOT BUY FROM THEM unless you want to lose your money

May 30, 2026
Unprompted review
Raiseourcolours logo

Reply from Raiseourcolours

Dear Customer, thank you very much for taking the time to share your feedback.
We sincerely apologize that your recent experience did not meet your expectations, and we fully understand your frustration. Please send your details to our customer service email address:service@raiseourcolours.com . Our professional customer service team will provide you with the best solution within 24 hours. Please give us a chance to make amends; thank you very much.

Rated 1 out of 5 stars

Absolutely shocking…

Absolutely shocking… waited over 5 weeks for delivery, The materials and overall finish are very poor quality, and the items appear significantly different from what was advertised, I have requested a full refund and I will return the goods… still waiting on reply.!!!!

May 15, 2026
Unprompted review
Raiseourcolours logo

Reply from Raiseourcolours

Dear customer,
Thanks for bringing this to our attention. We apologize for the extended delivery time and for the product quality not meeting promised expectations. This is certainly not the experience we want to provide our customers.
We want to provide you with the right service. For quick resolution, please contact our customer service team at service@raiseourcolours.com and provide your order number. We are always ready to provide you with the right solution.
Thank you for your patience and the opportunity to resolve this issue.

Rated 2 out of 5 stars

not good quality

the item was too small and quality not that good

May 22, 2026
Unprompted review
Raiseourcolours logo

Reply from Raiseourcolours

Dear customer, thank you for your honest feedback. We are sorry to hear that the size and product quality did not meet your expectations. Providing reliable products is something we take very seriously and we understand how frustrating this situation must be for you. Please send your order details and a brief description of the problem to service@raiseourcolours.com. Our customer service team will carefully review your case and contact you within 24 hours with an appropriate solution. We apologize for any inconvenience and thank you for your support.

Rated 5 out of 5 stars

T-shirt

Am very happy with the t-shirt lovely material true to size it didn’t take long to come either and iv already ordered another 2

May 22, 2026
Unprompted review
Rated 1 out of 5 stars

SCAM

SCAM, DON'T GO ANYWHERE NEAR THIS COMPANY
Don't purchase. Quality is terrible. Won't let me return items, telling me shipping is too expensive and not worth it. Offering 20% off next purchase!!

May 30, 2026
Unprompted review
Raiseourcolours logo

Reply from Raiseourcolours

Dear customer, thank you very much for providing us with your valuable feedback.
We are sorry to hear that you are not satisfied with the quality of the product you purchased. It is our responsibility to ensure that every product meets our quality standards, and clearly, we failed to meet your expectations on this occasion. We completely understand your frustration and value your experience highly.
Please send specific questions and related order information to our customer service email: service@raiseourcolours.com. Our service team will contact you within 24 hours to verify and solve the problem and provide you with a proper solution.
We sincerely apologize for this unpleasant shopping experience and thank you for your trust and patience. We look forward to the opportunity to improve our services for you.

Rated 1 out of 5 stars

Order number #RAIS48505 ***BEWARE***

Order number #RAIS48505

In a moment of madness, ordered from this site via Facebook - what was I thinking??? Having subsequently seen the reviews on Trustpilot, within hours, decided to cancel my order. The 'customer service' phone number is, of course, an AI bot. I emailed to cancel, and received an email back, again seemingly from AI, not acknowledging that the order cancellation has been processed - with a real company, that follows legislation, this would have been done straight away, but there seems to be a deliberate attempt here to delay cancellations, so that the order can be shipped, and the customer be forced to keep the product, or jump through hoops to return it, probably at great cost and involving huge timescales and delays. This is clearly a scam - you will be sent the lowest quality, AliExpress style £2 - £5 printed, thin, poorly stitched, polyester shirts which look absolutely nothing like the advertised product, when you could have bought a quality item in the UK for the same price. Also, it is likely that the product will be way-off when it comes to the size ordered, due to Chinese sizing. Abysmal customer service so far, and I deeply regret ordering this product. However, if somebody from this website sees this review and cancels my order, refunding the money, I will be fair and remove it.

May 30, 2026
Unprompted review
Raiseourcolours logo

Reply from Raiseourcolours

Dear customer, thank you very much for taking the time to share your feedback.
We apologize that your recent experience did not meet your expectations and we completely understand your frustration. Please send your details to our customer service email address: service@raiseourcolours.com. Our professional customer service team will provide you with the best solution within 24 hours. Please give us a chance to correct it; thank you very much.

Rated 1 out of 5 stars

The shirt was too small and of poorer…

The shirt was too small and of poorer quality than expected. I could not find any way to return and emailed to ask for advice but no response so would not recommend as left with a top I don’t like, is too small and out of pocket.

May 30, 2026
Unprompted review
Raiseourcolours logo

Reply from Raiseourcolours

Dear customer, thank you for your feedback. We are sorry to hear that the size and product quality did not meet your expectations. Please contact our support team at service@raiseourcolours.com with your order details and we will work to find a suitable solution for you. Thank you for your understanding.

Rated 1 out of 5 stars

Would give zero stars if that was an…

Would give zero stars if that was an option! Very poor quality, material is cheap, stitching is awful, bought one of their tops and it looks like cheap pyjamas! Save your cash do not buy!

May 29, 2026
Unprompted review
Raiseourcolours logo

Reply from Raiseourcolours

Dear customer, thank you very much for providing us with your valuable feedback.
We are sorry to hear that you are not satisfied with the material and quality of the product you purchased. It is our responsibility to ensure that every product meets our quality standards, and clearly, we failed to meet your expectations on this occasion. We completely understand your frustration and value your experience highly.
Please send specific questions and related order information to our customer service email: service@raiseourcolours.com. Our service team will contact you within 24 hours to verify and solve the problem and provide you with a proper solution.
We sincerely apologize for this unpleasant shopping experience and thank you for your trust and patience. We look forward to the opportunity to improve our services for you.

Rated 5 out of 5 stars

The quality of the product is unique

The quality of the product is excellent. The product arrived in great condition and is accurate with the image shown on the original website. Its a different and refreshing design that is different from other products

May 22, 2026
Unprompted review
Rated 1 out of 5 stars

Ordered a top from here trying to…

Ordered a top from here trying to cancel order but saying that a need to wait for it to be delivered, but as far as a can see its not even been started process as yet as waiting on something. All a want is to cancel order get a full refund but taking the absolute mick. Seen all the bad reviews wish a never clapped eyes on this pathetic site. I have more than a can dare to say the bad reviews about this site ie the quality of the products how long it takes to be delivered. I understand that it comes from China but I've ordered products from other sites based in China that only take about 10 days top to arrive. Also if you want to cancel a product its done straight away none of this having to leave it 30 days 😡

May 23, 2026
Unprompted review
Raiseourcolours logo

Reply from Raiseourcolours

Dear customer, we have received your feedback, and thank you very much!
We are truly sorry that you had a negative experience this time. We sincerely apologize. We would like to resolve this issue for you immediately. Could you please send a brief description of the situation to our customer service email address? The address is: service@raiseourcolours.com. Our after-sales team is ready and will provide you with a satisfactory response within 24 hours!
Please give us a chance to make things right. Thank you for your understanding!

Rated 1 out of 5 stars

I paid for VIP delivery on May 20th

I paid for VIP delivery on May 20th. I have had no confirmation when my order will be delivered. I have contacted so-called “customer service”, but I keep on getting auto-replies with a tracking number, which does not allow me to track unless I subscribe to an app. I feel like I have been scammed. Absolutely disgusted.

May 27, 2026
Unprompted review
Raiseourcolours logo

Reply from Raiseourcolours

Dear Customer,
Thank you very much for taking the time to share your experience with us. We are truly sorry to hear that you were dissatisfied with your recent shopping experience, and we understand your disappointment. If you have not yet received your order, please feel free to send the details to our customer service email address: service@raiseourcolours.com. Our dedicated team will be happy to assist you and resolve this matter within 24 hours. We believe that every issue presents an opportunity for improvement, and we look forward to providing you with an even better experience.

Rated 1 out of 5 stars

If I could give a zero I would

If I could give a zero I would. I wrote an earlier review on this site but can’t find it. I ordered a Welsh woman’s T shirt the version sent to me is a very poor quality nothing like the photo displayed. Certainly not worth the money they charge. Took ages to arrive. Do not buy from this company cheap Chinese made goods at extortionate prices and costly postage

May 26, 2026
Unprompted review
Raiseourcolours logo

Reply from Raiseourcolours

Dear Customer,
Thank you for bringing this matter to our attention. We sincerely apologise for the delay in delivery and for the product not meeting your expectations. This is certainly not the experience we wish our customers to have.
We are committed to resolving this matter to your satisfaction. To ensure this is dealt with as quickly as possible, please contact our customer service team at service@raiseourcolours.comwith, quoting your order number. We will do our utmost to provide you with a suitable solution.
Thank you for your patience and for giving us the opportunity to resolve this matter.

Rated 1 out of 5 stars

I ordered the stone roses jacket

I ordered the stone roses jacket, baseball cap and shorts. The quality of the print is beyond awful and the colouring is so faded and dull. The quality of the shorts are honestly horrendous and nowhere near the value of what was paid for it. There is also size issues and I have asked for a full refund. Awful

May 26, 2026
Unprompted review
Raiseourcolours logo

Reply from Raiseourcolours

Dear Customer, thank you for your honest feedback. We are deeply sorry to hear that the size and quality of the product did not meet your expectations. Providing reliable products is of the utmost importance to us, and we understand that this situation must be frustrating for you. Please send your order details and a brief description of the issue to service@raiseourcolours.com. Our customer service team will carefully review your case and contact you within 24 hours to provide a suitable solution. We sincerely apologise for any inconvenience caused and thank you for your support.

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look