I found the process of changing my nominated account difficult online, in large part because I was not receiving messages from Raisin into my email account. I therefore telephoned Raisin. The call w... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Used Raisin past 2-3 years ti maximise my interest returns on savings account. ideas initially a bit worried about basically putting money in a foreign account, adding a degree of separation, but the... See more
Company replied
Established contact about a year ago without making investment. No hassle in meantime only occasional comms and alerts. Finally made lump sum investment via the platform this last week and the process... See more
Company replied
I wish I had found Raisin sooner, working with this platform is a no-brainer! Just one lot of screening paperwork (legal/financial/ID etc.) and then moving between funds or setting up new ones is done... See more
Company replied
Company details
Written by the company
Raisin.co.uk is the UK marketplace for Raisin, which serves over 220,000 savings customers across Europe. Today, Raisin UK has one aim; to help UK customers save time and make money through our savings marketplace. We provide UK savers with an easy way to apply for and manage savings products from a variety of partner banks which are guaranteed by the Financial Services Compensation Scheme (FSCS) for our UK banks or the European country equivalent for our European banks, through the European Deposit Guarantee Scheme (DGS).
Contact info
Raisin UK, Cobden House, 12-16 Mosley Street, M23AQ, Manchester, United Kingdom
- 01613882399
- help@raisin.com
- raisin.co.uk
4.3
Excellent
4K reviews
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good service
January 10, 2026
Reply from Raisin UK
Dear Rashid,
Thank you so much for your great review. We appreciate you taking the time to let us know how great your experience has been so far.
Did you know that Raisin offers a refer-a-friend scheme? For each referral, you have the potential to earn £100!
Please feel free to contact us anytime you need assistance.
Kind regards,
Raisin UK Customer Services Team
Excellent system
January 10, 2026
Reply from Raisin UK
Dear Keith,
Thank you for leaving us a review.
We appreciate you taking the time to provide this positive feedback, we are pleased to hear that you feel satisfied with Raisin UK!
We strive to provide our customers with the best rates, and we are continually adding new rates and products to our online savings marketplace.
If you need any assistance, please don't hesitate to contact us on 0161 388 2399 or explore our extensive library of FAQs available through your account.
Kind regards,
Raisin UK Customer Services Team
Easy process to open an account
Easy process to open an account. Information provided was clear. From application, the account was 'live' within 2 days
January 10, 2026
Reply from Raisin UK
Dear Julie,
Thank you for leaving us a review.
We appreciate you taking the time to provide this positive feedback, we are pleased to hear that you feel satisfied with Raisin UK!
We strive to provide our customers with the best rates, and we are continually adding new rates and products to our online savings marketplace.
If you need any assistance, please don't hesitate to contact us on 0161 388 2399 or explore our extensive library of FAQs available through your account.
Kind regards,
Raisin UK Customer Services Team
Great customer service
Easy to open new accounts and keep all savings in one place. Customer advisors very helpfull and easy to call for any help. Having used them for about 5 years I am more than happy.
January 8, 2026
Reply from Raisin UK
Dear Erica,
Thank you for leaving us a review.
We appreciate you taking the time to provide this positive feedback, we are pleased to hear that you feel satisfied with Raisin UK!
We strive to provide our customers with the best rates, and we are continually adding new rates and products to our online savings marketplace.
If you need any assistance, please don't hesitate to contact us on 0161 388 2399 or explore our extensive library of FAQs available through your account.
Kind regards,
Raisin UK Customer Services Team
Easy processes, good information
Established contact about a year ago without making investment. No hassle in meantime only occasional comms and alerts. Finally made lump sum investment via the platform this last week and the process was seriously simple!
January 6, 2026
Reply from Raisin UK
Dear Customer,
Thank you so much for sharing your experience with us. It made our day!
Did you know that Raisin offers a refer-a-friend scheme? For each referral, you have the potential to earn £100!
Find more via our FAQs or follow the link below:
https://www.raisin.com/en-gb/refer-friend-bonus/
If you need any assistance, please don't hesitate to contact us as we’re happy to help.
Kind regards,
Raisin UK Customer Services Team
User friendly
Really easy to open new accounts when other Raisin savings accounts matured
January 7, 2026
Reply from Raisin UK
Dear Customer,
Thank you for leaving us a review.
We appreciate you taking the time to provide this positive feedback, we are pleased to hear that you feel satisfied with Raisin UK!
We strive to provide our customers with the best rates, and we are continually adding new rates and products to our online savings marketplace.
If you need any assistance, please don't hesitate to contact us on 0161 388 2399 or explore our extensive library of FAQs available through your account.
Kind regards,
Raisin UK Customer Services Team
Good interest rates and simple to set…
Good interest rates and simple to set up. Good App. Excellent service.
January 7, 2026
Reply from Raisin UK
Dear Sara,
Thank you so much for sharing your experience with us. It made our day!
We're so pleased to hear that you are enjoying using our app!
If you need any assistance, please don't hesitate to contact us as we’re happy to help.
Kind regards,
Raisin UK Customer Services Team
Reply from Raisin UK
Dear Ali
Thank you so much for sharing your experience with us. It made our day!
We're so pleased to hear that you are enjoying using our app!
Did you know that Raisin offers a refer-a-friend scheme? For each referral, you have the potential to earn £100!
Find more via our FAQs or follow the link below:
https://www.raisin.com/en-gb/refer-friend-bonus/
If you need any assistance, please don't hesitate to contact us as we’re happy to help.
Kind regards,
Raisin UK Customer Services Team
good rates fast easy and satisfying to…
good rates fast easy and satisfying to know we are in control with best interest rates than so many others
January 7, 2026
Reply from Raisin UK
Dear Derek,
Thank you for leaving us a review.
We appreciate you taking the time to provide this positive feedback, we are pleased to hear that you feel satisfied with Raisin UK!
We strive to provide our customers with the best rates, and we are continually adding new rates and products to our online savings marketplace.
If you need any assistance, please don't hesitate to contact us on 0161 388 2399 or explore our extensive library of FAQs available through your account.
Kind regards,
Raisin UK Customer Services Team
Easy to access competitive rates all…
Easy to access competitive rates all the hard work done finding the best interest rates, takes 5 minutes to chose and transfer through raisin account I would recommend for ease of investment
January 6, 2026
Reply from Raisin UK
Dear Fiona,
Thank you for leaving us a review.
We appreciate you taking the time to provide this positive feedback, we are pleased to hear that you feel satisfied with Raisin UK!
We strive to provide our customers with the best rates, and we are continually adding new rates and products to our online savings marketplace.
If you need any assistance, please don't hesitate to contact us on 0161 388 2399 or explore our extensive library of FAQs available through your account.
Kind regards,
Raisin UK Customer Services Team
Easy and response access to savings
Have used Raisin for a number of years. The site has grown and developed and offers a selection of savings accounts offering good interest rates. Signing up offers easy selection and no fuss access to a wide range of Banks. At a time when interest rates fluctuate it is possible to switch accounts quickly and safely without all the usual administration. Raisin then provides reporting of total savings. All useful and easy to use.
January 6, 2026
Reply from Raisin UK
Dear Charles,
Thank you so much for sharing your experience with us.
We're glad you found it easy to use Raisin UK and wish you good savings!
If you need assistance, please don't hesitate to contact us as we’re happy to help.
Kind regards,
Raisin UK Customer Services Team
Raisin are easy to use and understand
Raisin are easy to use and understand. I have been saving with them for 3yrs, and never had any issue.
January 6, 2026
Reply from Raisin UK
Dear Nadia,
Thank you so much for your fantastic review. Your feedback is heartily appreciated!
We always strive to ensure that our customers have a smooth experience along with the best rates.
Feel free to reach out to us if you ever need any assistance.
Kind regards,
Raisin UK Customer Services Team
Easy to manage and navigate the app
Easy to manage and navigate the app. Useful information on a variety of different accounts, enabling you to choose what works best for individuals.
January 6, 2026
Reply from Raisin UK
Dear Janet,
Thank you so much for sharing your experience with us. It made our day!
We're so pleased to hear that you are enjoying using our app!
If you need any assistance, please don't hesitate to contact us as we’re happy to help.
Kind regards,
Raisin UK Customer Services Team
Finding financial investments…
Finding financial investments stressful, I experienced very minimal stress with this organisation.
Communication was very prompt, instructions clear, and the information transparent.
I would highly recommend due to their ease of investment and clarity at all times.
January 6, 2026
Unprompted review
Reply from Raisin UK
Dear Katharine,
We appreciate your feedback!
We're always so pleased to hear when a customer is enjoying using Raisin UK!
Please let us know if you require any assistance as we are more than happy to help.
Kind regards,
Raisin UK Customer Services Team
I had an issue with my login
I had an issue with my login, which was resolved in an efficient and timely manner.
January 5, 2026
Unprompted review
Reply from Raisin UK
Dear Derek,
Thank you for leaving a review for us. We value the positive review and are happy that you’re enjoying using Raisin UK.
We always work hard to provide excellent service and support to our customers.
Feel free to contact us if you ever need any assistance.
Kind regards,
Raisin UK Customer Services Team
Had a problem
Had a problem, which was my fault. Query was resolved very professionally and with great speed, excellent and fast communication ..
January 5, 2026
Unprompted review
Reply from Raisin UK
Dear Steve,
We value your feedback and appreciate your taking the time to let us know how great your experience has been so far.
We are committed to providing a seamless experience to our customers.
Feel free to contact us if you ever need any assistance.
Kind regards,
Raisin UK Customer Services Team
Great customer service!
The customer service agent, Val, was very helpful in responding to my query and followed up with an email giving me further instructions on navigating the app.
January 5, 2026
Unprompted review
Reply from Raisin UK
Dear Hanna,
Thank you so much for your great review. We appreciate you taking the time to let us know how great your experience has been so far.
We are so pleased to hear of a positive experience with our Customer Service Team and one of the agents Val was able to assist with your queries.
Did you know that Raisin offers a refer-a-friend scheme? For each referral, you have the potential to earn £100!
Please feel free to contact us anytime you need assistance.
Kind regards,
Raisin UK Customer Services Team
Been using Raisin for 3 years now
Been using Raisin for 3 years now. I found some of the best rates around plus you have all your savings visible to see from the banks you use
Highly recommend 👌
January 4, 2026
Reply from Raisin UK
Dear Gary,
Thank you for leaving us a review.
We appreciate you taking the time to provide this positive feedback, we are pleased to hear that you feel satisfied with Raisin UK!
We strive to provide our customers with the best rates, and we are continually adding new rates and products to our online savings marketplace.
If you need any assistance, please don't hesitate to contact us on 0161 388 2399 or explore our extensive library of FAQs available through your account.
Kind regards,
Raisin UK Customer Services Team
Website user friendly and great rates…
Website user friendly and great rates for savings
January 3, 2026
Reply from Raisin UK
Dear Graham,
Thank you for taking the time to leave a 5-star rating for us.
Your feedback is highly valued by Raisin UK and it motivates us to continue providing excellent services to our customers.
Did you know that Raisin offers a refer-a-friend scheme? For each referral, you have the potential to earn £100!
If you need assistance, please don't hesitate to contact us.
Kind regards,
Raisin UK Customer Services Team
Uncomplicated
Uncomplicated, easy, honest,
A good experience, when things work smoothly it's easy to take it for granted.
January 3, 2026
Reply from Raisin UK
Dear Lionel,
Thank you for sharing your experience with us. We appreciate it when customers share their experiences.
We are committed to providing excellent services to our customers.
Feel free to contact us if you ever need any assistance.
Kind regards,
Raisin UK Customer Services Team
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