We were searching for a better place to put our money than in our bank savings account where it was doing hardly any growing. But we wanted to be able to access it if we needed it for an emergency or... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Thank you for having Alistair Wood, Saransk Bansid & Michael Blum share their knowledge with us. They each did an excellent job I am tech challenged but I was able to join the meeting and learn how... See more
Company replied
I appreciate the ease of browsing for various CDs and savings accounts with the best rates in one place. Opening an account is simple; deposits and withdrawals are easy. I also receive email updates o... See more
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Great customer service. Responsive. Quick to resolve any questions I may have. Excellent offers from a wide range of banks. Account is easily accessible and site is very user friendly. Communication i... See more
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Company details
Written by the company
Raisin is a free financial platform offering access to high-yield savings and CDs from 100+ insured banks & credit unions, all in one account. Open a no-fee Raisin account in minutes and spread your savings across our growing network of banks and credit unions. You’ll get $250,000 of insurance coverage per institution, per individual, and be able to manage your savings in one account.
Contact info
New York, United States
- (844) 994-EARN
- support.us@raisin.com
- raisin.com/en-us
4.5
Excellent
920 reviews
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
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Good service
April 15, 2026
Unprompted review
Reply from Raisin U.S.
Thank you for sharing your experience with us!
Easy to sign up
Easy to sign up, fast transfer of money (no need to verify like other sites which use push-pull money)
April 7, 2026
Unprompted review
Reply from Raisin U.S.
We're happy to hear that the sign-up process was easy and the money transfer was fast. We appreciate you mentioning the verification process. Thank you for your positive feedback!
Good luck collecting your funds
Good luck collecting your funds out to an external account. They make it so hard. People work for the company are incompetent; switching my external account (due to closure) was nightmarish. So much of my time was wasted on repeating myself.
April 10, 2026
Unprompted review
Reply from Raisin U.S.
We appreciate you bringing this to our attention. We regret that you encountered difficulties and that changing your external account was such a hassle. We'll review this situation to improve our processes. If you have a moment, please reach out to us at support.us@raisin.com or call us at (844) 994-3276. Your insights help us get back on the right track!
Reply from Raisin U.S.
We're happy to hear that your questions were answered, and the service was pleasant and efficient. Thank you for your positive feedback!
Great customer service!
I was connected to a customer service representative almost immediately. He was a native English speaker, was very courteous and helpful. All of my questions were answered to my satisfaction.
April 3, 2026
Unprompted review
Reply from Raisin U.S.
We're happy to hear that you connected with a courteous and helpful representative who answered your questions. We appreciate you taking the time to share your positive experience!
Reply from Raisin U.S.
Thank you for sharing your five star experience with us!
Representative quite knowledgeable
Representative quite knowledgeable, and was able to answer my question within 60 seconds. Great experience!
April 3, 2026
Unprompted review
Reply from Raisin U.S.
We're happy to hear that our representative's knowledge helped resolve your question so quickly. We appreciate you taking the time to share your great experience!
VERY GOOD SERVICE ...PROMPT IN GETTING BACK TO ME!
I WASN'T LEFT ON HOLD FOR ETERNITY. ALL MY QUESTIONS WERE ANSWERED. THE REP WAS VERY POLITE AND UNDERSTANDABLE...THAT WAS REFRESHING.
November 25, 2025
Unprompted review
Reply from Raisin U.S.
We're happy to hear that your experience was so positive! It's great to know that our representative was helpful and respectful, and that your questions were answered efficiently. Thank you for your feedback.
High Quality Service
Frankly, what made my experience great was the guidance provided by Connor, the man at the end of the help desk. My challenges were all due to my lack of knowledge. The site turns out to be easy to use. Raisin is a service provider between a number of banks and individual customers. Money deposited with Raisin takes 2 business days to get into a bank and another 2 days to withdraw.
March 18, 2026
Unprompted review
Reply from Raisin U.S.
We're glad you found the site easy to use and appreciate the positive feedback regarding the assistance you received. We appreciate you taking the time to share your experience. Thank you for your review!
Scam
I had a frustrating experience with this service. My account was locked after a failed transfer, and I was asked to re-verify my identity. The issue is that they only accept U.S.-based ID documents, and I don’t have a U.S. driver’s license or state ID.
I tried using my passport and visa, but that wasn’t accepted, so I’m now unable to access my account or funds without documents I simply don’t have.
Support was responsive, but the requirements are very restrictive and not clearly flexible for non–U.S. ID holders. I wish this limitation had been made clearer upfront before I signed up and deposited money.
Overall, the platform feels difficult to use if you’re not already fully documented with U.S. identification.It almost feels like I don't have agency over my own money.
March 31, 2026
Unprompted review
Reply from Raisin U.S.
Thank you for sharing your feedback with us. We sincerely apologize for the frustration you experienced during the account lock and ID verification process. To clarify our policy, we do accept international identity verifications when provided alongside a valid Visa and proof of residency. We are pleased to confirm that your specific concerns were internally reviewed and resolved as of April 1, 2026. Should you require any further assistance, please do not hesitate to reach out. We appreciate your patience and for helping us improve our services.
Prompt and thorough response
March 25, 2026
Unprompted review
Reply from Raisin U.S.
We're happy to hear that you were pleased with our quick and detailed response. Thank you for your positive feedback!
Effective tool to evaluate bank products
The company serves as an effective aggregator of financial information relative to savings and cd accounts- it further serves as a gateway for actually opening accounts when you find a rate/term that you like- recommend this platform
March 30, 2026
Unprompted review
Reply from Raisin U.S.
We appreciate you recommending our platform as a helpful resource for savings and CD accounts. We're happy to hear that you find value in our service as an aggregator of financial information and a gateway for opening accounts. Thanks for your positive feedback.
Very easy seamless transaction
Very easy seamless transaction. Everything should be this easy.A+
March 30, 2026
Unprompted review
Reply from Raisin U.S.
We're happy to hear that your transaction was seamless and easy! Thank you for your positive feedback; we appreciate it very much.
Raisin is an outstanding company
Raisin is an outstanding company that offers excellent financial opportunities, and operates easily and efficiently. Highly recommended.
March 1, 2026
Unprompted review
Reply from Raisin U.S.
We're happy to hear that you find our financial opportunities excellent and our operations efficient. We appreciate you recommending us! Thanks for your positive feedback.
It was all good so far
It was all good so far. Sign up because of the bonuses offered. We will see how that goes.
March 5, 2026
Unprompted review
Reply from Raisin U.S.
We're happy to hear that you've had a good experience so far! We appreciate you signing up and hope you enjoy the bonuses. Thank you for your feedback.
Raisin the place to go for Interest rates
Raisin provides numerous online financial institutions with above average interest rates on one convenient website.
March 27, 2026
Unprompted review
Reply from Raisin U.S.
We appreciate you sharing your experience! It's great to hear that you find value in having various financial institutions with competitive rates on our platform. Thanks for your feedback.
Phone answered quickly by pleasant and…
Phone answered quickly by pleasant and competent person who quickly understood my issues and solved them.
March 27, 2026
Unprompted review
Reply from Raisin U.S.
We're happy to hear that your call was answered quickly and your issues were resolved efficiently. Thank you for your positive feedback; we appreciate it!
Great Investment Platform
The Raisin platform has enabled me to spread my investments across many banks all under one website. Utilizing a mix of CD’s and high yield savings accounts, I have been able to maximize earnings, while enjoying easy transfers between banks and accounts.
March 10, 2026
Unprompted review
Reply from Raisin U.S.
Thank you so much for the 5-star review! We are thrilled to hear that our platform is helping you maximize your earnings while keeping your investments organized and accessible. Providing that 'all-under-one-roof' convenience is exactly what we strive for. We appreciate your trust in Raisin!
The representative I talked to handled… Where is my money
The representative I talked to handled the conversation very well, but Raisin's website is not clear or easy to navigate. I did not know they would be holding my money for a week, for that reason I will be moving my money out of Raisin.
March 17, 2026
Unprompted review
Reply from Raisin U.S.
Thank you for sharing your experience. We’re glad to hear our representative was helpful, but we’re sorry for the frustration regarding our website navigation and the fund holding period.
We aim for full transparency, and your feedback about the clarity of our processing times is invaluable. We are currently working on updates to make our interface more intuitive and our timelines clearer. We’d love the chance to regain your trust, but we respect your decision and appreciate the time you spent with Raisin.
Website easy, app not so much...
The website was pretty easy to navigate and displayed plenty of products to choose from. I appreciate having the cash account for ease of moving funds around to the different products...thanks for that! I would like to use the mobile app also, but am reluctant to download it as the reviews are so poor. Perhaps you could put some resources into improving that? Regardless, I will continue to use Raisin for my CD investments going forward.
One suggestion: I would like the ability to set up beneficiaries for my whole Raisin account, rather than to have to send a new request in for each individual product I purchase, which in these volatile times I find I must do even more often! I assume it may have to do with the fact that the products could be with different financial institutions, but even if it could be something I could change through the website, rather than having to send a request in would help. Having to reenter all the beneficiary details every time is quite burdensome. Thanks.
March 17, 2026
Unprompted review
Reply from Raisin U.S.
Thank you so much for your thoughtful and detailed feedback! We are thrilled to hear that you’re finding the website easy to navigate and that our cash account is helping you manage your investments across different products with ease.
We also genuinely appreciate your candor regarding our mobile app and the beneficiary setup process. Please know that we are actively working on enhancing our mobile experience to meet the high standards our customers expect.
Furthermore, your suggestion regarding a universal beneficiary setting is incredibly insightful; we understand how burdensome it can be to re-enter details for every individual product, and we will certainly share this with our product team as we look for ways to streamline the experience. We're glad to have you with us for your future CD investments!
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