I have had very good experiences with Raisin since the beginning. Customer service is great. Easy to actually speak to someone rather than dealing with AI generated response systems. Please do not... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
YOUR TELEPHONE CUSTOMER SERVICE REP WAS VERY INFORMATIVE. SHE EXPLAINED EVERYTHING ABOUT MY SAVINGS ACCOUNT AND MADE ME REALIZE THAT RAISIN IS "NOT AN ONLINE SCAM". THE EMAILS I RECEIVE... See more
Company replied
I appreciate the ease of browsing for various CDs and savings accounts with the best rates in one place. Opening an account is simple; deposits and withdrawals are easy. I also receive email updates o... See more
Company replied
Great customer service. Responsive. Quick to resolve any questions I may have. Excellent offers from a wide range of banks. Account is easily accessible and site is very user friendly. Communication i... See more
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Company details
Written by the company
Raisin is a free financial platform offering access to high-yield savings and CDs from 100+ insured banks & credit unions, all in one account. Open a no-fee Raisin account in minutes and spread your savings across our growing network of banks and credit unions. You’ll get $250,000 of insurance coverage per institution, per individual, and be able to manage your savings in one account.
Contact info
New York, United States
- (844) 994-EARN
- support.us@raisin.com
- raisin.com/en-us
4.5
Excellent
967 reviews
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Great rates and an easy user interface…
Great rates and an easy user interface to check my balance and transfer money
May 1, 2026
Unprompted review
Reply from Raisin U.S.
We're happy to hear that you find our rates great and our platform easy to use for checking your balance and transferring funds. Thank you for your feedback.
The experience was smooth
The experience was smooth. I did receive a bonus code in an email after I initiated my transfer, I sent an email request to ask whether I could still receive the bonus. I was advised that I will be placed on a list of accounts that we have to put the bonus code on the account to ensure that you can receive the bonus.
April 27, 2026
Unprompted review
Reply from Raisin U.S.
We appreciate you sharing your experience. We're glad the transfer process was smooth. We acknowledge your bonus code inquiry and have noted that you're on the list to receive it. Thank you for your patience.
Great rates. Great app. Great people.
Raisin sources competitive rates for CDs and HIgh-Yield Savings Accounts. Their app is easy to use and the one time I called Customer Service, the representative was personable and very helpful. I will be investing through Raisin for the foreseeable future.
April 29, 2026
Unprompted review
Reply from Raisin U.S.
We're happy to hear that you find our rates competitive and our app easy to use. We're also glad that you had a positive experience with our customer service. Thank you for your feedback; we appreciate it.
Reply from Raisin U.S.
We're happy to hear that the assistance provided was helpful. Thank you for sharing your positive experience with us!
The person I spoke with quickly…
The person I spoke with quickly resolved my reason for call.
April 27, 2026
Unprompted review
Reply from Raisin U.S.
We are happy to hear that your issue was quickly resolved during your call. Thank you for sharing your positive experience with us!
I have all my CDs and other accounts in…
I have all my CDs and other accounts in one app which makes it easier at tax time!!
April 15, 2026
Unprompted review
Reply from Raisin U.S.
We're happy to hear that our app simplifies your tax preparation by keeping your CDs and accounts in one place. Thank you for your positive feedback!
The agent made an untiring effort to…
The agent made an untiring effort to resolve the issue
April 27, 2026
Unprompted review
Reply from Raisin U.S.
We appreciate you taking the time to share your feedback. We're happy to hear that the agent worked diligently to resolve the issue.
Very happy Raisin customer…
Have been using Raisin for several years. Great customer service and very competitive rates on CDs. Highly recommend.
April 27, 2026
Unprompted review
Reply from Raisin U.S.
We're happy to hear that you've had a great experience with our customer service and CD rates over the years. Thank you for recommending our services; we appreciate your feedback!
Reply from Raisin U.S.
We are happy to hear that you received a quick and thorough response. Thank you for your positive feedback; we appreciate it.
The representative was very helpful and…
The representative was very helpful and professional. My questions were answered, and I felt confident that if I called in the future, I would receive similar treatment.
April 23, 2026
Unprompted review
Reply from Raisin U.S.
We're happy to hear that our representative was helpful and professional! It's great to know your questions were answered and that you feel confident about future interactions. Thank you for your positive feedback.
Easy to use and Manage money
April 27, 2026
Unprompted review
Reply from Raisin U.S.
We're happy to hear that you find it easy to manage your money. Thank you for your feedback!
Reply from Raisin U.S.
We are happy to hear that you had a great customer service experience! Thank you for your positive feedback; we appreciate it.
Very easy to understand products…
Very easy to understand products offered, and very easy to set up transfer from an external account. Very impressed with the speed of the transfer! I like the simplicity of using Raisin.
April 21, 2026
Unprompted review
Reply from Raisin U.S.
We're happy to hear that you found our products easy to understand and the transfer process simple! We appreciate your positive feedback regarding the speed and simplicity. Thanks for using Raisin!
Talking to a live voice who always…
Talking to a live voice who always helps me
April 16, 2026
Unprompted review
Reply from Raisin U.S.
We are happy to hear that our team is always there to help you. Thank you for your positive feedback; we appreciate it a lot.
I started a few years ago with Raisin…
I started a few years ago with Raisin and have been very pleased with all of the processes. Once the initial registration is done and you set up your CDs, the process for renewing or switching CDs is exponentially quick. I have some CDs that expired and I was able to start new CDs in 6 minutes online. Very smooth process!
April 23, 2026
Unprompted review
Reply from Raisin U.S.
We're happy to hear that you've been pleased with your experience over the years. It's great to know that you find the CD renewal process quick and smooth. Thank you for your positive feedback!
Telephone Assistance
Needed a simple change done in mailing of tax documents. It was done quickly through a phone call. The negative is that I could not figure out a way to do it through my online account.
April 20, 2026
Unprompted review
Reply from Raisin U.S.
We appreciate your feedback. We're glad the mailing change was handled quickly over the phone. We apologize that you encountered difficulty making the change through your online account, and we'll look into improving this process.
Competitive Interest rates
Competitive Interest rates, easy to use website, and good customer service!
April 15, 2026
Unprompted review
Reply from Raisin U.S.
We're happy to hear that you had a positive experience with our competitive rates, website, and customer service. Thank you for your valuable feedback!
Use Raisin
Great and solid investment tool for high yield savings accounts.
April 23, 2026
Unprompted review
Reply from Raisin U.S.
We're happy to hear that you find our high-yield savings account a great and solid investment. Thank you for sharing your positive experience with us!
Reply from Raisin U.S.
Thank you for sharing your experience with us!
Disappointed
I do not appreciate having the CASH ACCOUNT as it creates confusion and transaction delay.
Also, it takes several calls and emails to resolve a simple question or concern. Why?
April 13, 2026
Unprompted review
Reply from Raisin U.S.
We regret the issues you faced with the cash account and delays. We're also sorry for the multiple contacts needed. We'll review this to improve our processes. Thanks for your feedback.
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