rajissimo.com - Nyhavn Reviews 4

TrustScore 3 out of 5

2.9

Nyhavn 19, 1051 København, København K, DK


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Rated 1 out of 5 stars

Vi gik herind da isen og vaflerne altid er upåklagelige, men den gladelige viden skulle hurtigt spoleres af en sur servitrice der hverken snakkede dansk eller engelsk. Og når hun ikke forstod blev hun... See more

Rated 2 out of 5 stars

Waffle og 2 Americans. Vaflen var god men virkelig lille til prisen på 62 kr. Dårlig og skoldhed kaffe. Vi spurgte efter deres waffle breakfast menu, som stod reklameret ude foran. De vidste ikke h... See more

Company replied

Rated 1 out of 5 stars

Jeg bestilte wolt ved dem. Og jeg manglende en milkshake. Så her fra kan det ik anbefale at bestille wolt ved dem. Og jeg har prøvet at skrive til wolt support og de svare mig ikke. Så har hverken fåe... See more

Company replied

Rated 5 out of 5 stars

Helt perfekt, da de giver studie rabat. Maden er amazing! Og der er virkelig god service

Company replied


Company details

  1. Churreria
  2. Coffee Shop
  3. Danish Restaurant
  4. Ice Cream Shop
  5. Italian Restaurant
  6. Spanish Restaurant

Written by the company

Award-winning homemade Churros & Gelato. Visit our shops in Copenhagen, Odense, Rødovre & Dragør or order online with Wolt🚲


Contact info

  • Nyhavn 19, 1051, København, København K, Denmark

2.9

Average

TrustScore 3 out of 5

4 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 83% of negative reviews

Typically replies within 1 month

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Rated 1 out of 5 stars

Ekstrem dårlig service

Vi gik herind da isen og vaflerne altid er upåklagelige, men den gladelige viden skulle hurtigt spoleres af en sur servitrice der hverken snakkede dansk eller engelsk. Og når hun ikke forstod blev hun sur. Da min mand skulle have is fik han lakrids istedet for chokolade fordi ja: hun intet forstod og blev sur hvis man irettesagde hende. Mega nederen vi kommer fremover i den anden iskiosk.

March 17, 2025
Unprompted review
Rated 1 out of 5 stars

Mangle varer

Jeg bestilte wolt ved dem. Og jeg manglende en milkshake. Så her fra kan det ik anbefale at bestille wolt ved dem. Og jeg har prøvet at skrive til wolt support og de svare mig ikke. Så har hverken fået den mangle milkshake eller penge tilbage. Er så skuffe Og så sur

October 11, 2024
Unprompted review
rajissimo.com - Nyhavn logo

Reply from rajissimo.com - Nyhavn

Hej,

Vi er kede af at høre om din oplevelse. Vi har svaret på dine beskeder via Instagram, Messenger og e-mail for at løse situationen. Vi kan bekræfte, at vi leverede hele din bestilling, men det virker til, at noget kan være gået galt under leveringen. Vi beklager ulejligheden og forstår din frustration.

Hvis der er noget, vi kan gøre for at hjælpe yderligere, er du meget velkommen til at kontakte os.

Venlig hilsen,
Rajissimo Team

Rated 5 out of 5 stars

Helt perfekt

Helt perfekt, da de giver studie rabat. Maden er amazing! Og der er virkelig god service

August 22, 2024
Unprompted review
rajissimo.com - Nyhavn logo

Reply from rajissimo.com - Nyhavn

Hej Mina,
Tusind tak for din skønne anmeldelse! Det betyder meget for os, og vi ser frem til at byde dig velkommen igen snart!
Team Rajissimo

Rated 2 out of 5 stars

Overhovedet ikke pengene værd

Waffle og 2 Americans. Vaflen var god men virkelig lille til prisen på 62 kr. Dårlig og skoldhed kaffe.

Vi spurgte efter deres waffle breakfast menu, som stod reklameret ude foran. De vidste ikke hvad det var, heller ikke efter jeg viste dem skiltet.

August 16, 2023
Unprompted review
rajissimo.com - Nyhavn logo

Reply from rajissimo.com - Nyhavn

Hi there,

Thanks for sharing your thoughts about your recent visit. We're glad to hear you enjoyed our waffle, but we're sorry that the size and price didn't meet your expectations.

We apologize for the confusion with the waffle breakfast menu. It's important to us that our customers have a clear and enjoyable experience. We'll definitely address this communication gap with our team to ensure it doesn't happen again.

We appreciate your feedback and hope you'll give us another chance in the future.

Thanks again, and we hope to see you soon!
Rajissimo Team

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