Ralph & James Reviews 30

TrustScore 4.5 out of 5

4.4

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See what reviewers are saying

Rated 5 out of 5 stars

Such amazing nostalgic prints, in beautiful frames. Very impressed with the quality & delivery. They look great in my grandsons room

Rated 5 out of 5 stars

The most beautiful print has arrived for Ralph & James and I couldn’t be happier. I’ve been scrolling through Instagram and Pinterest looking for decoration ideas for my daughters bedroom but quite f... See more

Rated 2 out of 5 stars

I’m afraid delivery was late and missed the occasion for which items were ordered. Whilst the post office was partly responsible for the delay, when I raised this with Ralph and James via email, I was... See more

Rated 5 out of 5 stars

I ordered a Britta Teckentrup print, after being diverted from her site. There was a wide choice of frames available and the site was easy to use. Considering there was glass involved, it was secu... See more

Company details

  1. Decoration and Interior Design Store

Written by the company

Celebrating the joy of children's picture book art. Framed prints from treasured classics & new favourites. Handmade in the UK, shipped Worldwide.


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

30 reviews

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No recent history of asking for reviews

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Rated 5 out of 5 stars

Great service.

I ordered a Britta Teckentrup print, after being diverted from her site. There was a wide choice of frames available and the site was easy to use.
Considering there was glass involved, it was securely packed.
Even with Brexit bureaucracy and customs, item was delivered exceptionally fast.
Great service altogether.

May 6, 2024
Rated 2 out of 5 stars

Disappointing

I’m afraid delivery was late and missed the occasion for which items were ordered. Whilst the post office was partly responsible for the delay, when I raised this with Ralph and James via email, I was left feeling disbelieved and patronised. I recommend that your customer service agents don’t use the expression ‘for the absence of doubt ‘.

February 24, 2024
Rated 5 out of 5 stars

Family memories

A lovely product with some great family memories. Delivered on time. A really beautiful gift.

December 5, 2023
Rated 2 out of 5 stars

Very slow delivery

August 12, 2023
Ralph & James logo

Reply from Ralph & James

Hi Debbie! We're really sorry you believed the delivery to be slow. As it states on our website, prints are delivered 7 - 10 working days after order (since they are hand made to order). We've double checked the dates for your order, and it arrived 9 working days after your order. We nevertheless hope you love your print!

Rated 5 out of 5 stars

Loved the prints

Loved the prints, really good quality and perfect for my children’s bedrooms.

Only downside was I had to pay a customs fee to import into Ireland.

May 13, 2023

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