I have to be honest: I encountered a problem earlier with the Ramp network app, and an agent attended to me, explained the issue, and showed me how to get it sorted. If you ever have any issues, jus... See more
Company replied
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See what reviewers are saying
Why I am going with RAMP NETWORK for my crypto purchases Just bought $300 SOL via Topper and got hit with ~11% fees $ 35.00 😩 Here's how Topper stacks up against 4 major competit... See more
Company replied
Hey Ramp Network, its not okay to not answer the tickets and ignoring everything! My order id is: s2yrubsobworeha My order was pending for 4 days i made manual bank instant transfer and i got c... See more
Company replied
I do alot of surveys for tech and other companies but i learned alot today since this was my first day with ramp. the agent who helped me learn was excellent answering questions and always keeping me... See more
Company replied
Company details
- Cryptocurrency Service
- Alternative Financial Service
- Card Processing Service
- Non-Bank Financial Service
Written by the company
Ramp Network is a financial technology company building solutions that connect the crypto economy with today's global financial infrastructure. We're registered with the FCA in the UK and FinCEN in the US.
Contact info
Epworth House, 25 City Rd, EC1Y 1AA, London, United Kingdom
- https://support.ramp.network/en/
- ramp.network
You should know
3.8
Great
11K reviews
Asks customers to review
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Ramp is my favorite overall hands down…
Ramp is my favorite overall hands down 🙌 It is fast simple and easy! I have purchased crypto from a few different exchanges and Ramp is just THE BEST!!
June 1, 2026
Unprompted review
Reply from Ramp Network
Hi,
Your review made our day—thank you! Creating a user-first, trusted experience is what we strive for, and it’s fantastic to know we achieved that for you.
Thank you for choosing Ramp Network!
Best regards,
Ramp Network Support Team
Still waiting on crypto I ordered over…
Still waiting on crypto I ordered over 2 days ago, have emailed support to no answer. Will definitely avoid in future.
May 30, 2026
Unprompted review
Reply from Ramp Network
Hi,
We sincerely apologize for the frustration caused. This isn’t the experience we strive for, and we’re committed to improving.
Our support team will investigate this thoroughly. If you’ve not yet reached out, please contact us at https://support.ramp.network/en/.
Thank you for helping us improve.
Best regards,
Ramp Network Support Team
VICIOUS & GREEDY
UPDATE!! There was some confusion regarding a 2nd deposit of $50. which failed due to confusing events. RAMP IMMEDIATELY SHUT DOWN MY ACCOUNT! STILL WAITING FOR THE RETURN OF MY ORIGINAL $411... NO RESPONSE YET!!!!
May 31, 2026
Reply from Ramp Network
Hi,
Your review made our day—thank you! Creating a user-first, trusted experience is what we strive for, and it’s fantastic to know we achieved that for you.
Thank you for choosing Ramp Network!
Best regards,
Ramp Network Support Team
Reply from Ramp Network
Hi,
Thank you for your glowing review! It’s wonderful to know we delivered a seamless, trusted experience for you.
We look forward to continuing to serve you!
Best regards,
Ramp Network Support Team
Reply from Ramp Network
Hi,
We’re thrilled to hear about your great experience—thank you for sharing your review! Ensuring seamless, trusted service is what we’re all about.
We appreciate your trust and support.
Best regards,
Ramp Network Support Team
My account got blocken so now i am…
My account got blocken so now i am sitting with 100 dollar of my own money stuck on this scamwebside
May 28, 2026
Unprompted review
Reply from Ramp Network
Hi,
We sincerely apologize for the frustration caused. This isn’t the experience we strive for, and we’re committed to improving.
Our support team will investigate this thoroughly. If you’ve not yet reached out, please contact us at https://support.ramp.network/en/.
Thank you for helping us improve.
Best regards,
Ramp Network Support Team
Very clear and professional👍
May 30, 2026
Unprompted review
Reply from Ramp Network
Hi,
We’re thrilled to hear about your great experience—thank you for sharing your review! Ensuring seamless, trusted service is what we’re all about.
We appreciate your trust and support.
Best regards,
Ramp Network Support Team
Reply from Ramp Network
Hi,
Thank you for your glowing review! It’s wonderful to know we delivered a seamless, trusted experience for you.
We look forward to continuing to serve you!
Best regards,
Ramp Network Support Team
They were able to get me money sent…
They were able to get me money sent where I needed to get it quick and easy
May 30, 2026
Unprompted review
Reply from Ramp Network
Hi,
Thank you for your review and feedback. Creating a seamless, user-focused experience is our priority, and we’re glad to hear we’re on the right track.
Your trust motivates us to keep improving.
Best regards,
Ramp Network Support Team
Does not deserve one star either..scam…
Does not deserve one star either..scam ripoff nobody gets back to you and if they do it’s several days later which is no help..my £500 is stuck there but no one is willing to help to process return back onto my card..tried hundreds of times keep saying something went wrong ..its a joke
May 16, 2026
Reply from Ramp Network
Hi there,
Sincere apologies for the issue you have been facing, however, we sent you a full guide on the issue.
Please remember that RAMP wallet is fully non-custodial, which means that we do not control your funds and they are fully in your own control.
RAMP wallet does not support visibility of all the tokens. You purchased USDT on Ethereum network and thats one of the tokens not visible by default.
The funds have been the whole time in your wallet and in your control and you can confirm them through any Ethereum scanner.
Please check the article below to fix the visibility issue:
https://support.rampnetwork.com/en/articles/445451-how-to-view-unsupported-crypto-in-another-wallet
Best regards,
Ramp Network Support Team
Sofi transactions through the Ramp…
Sofi transactions through the Ramp network are seamless, very good banking app.
May 29, 2026
Unprompted review
Reply from Ramp Network
Hi,
Your review made our day—thank you! Creating a user-first, trusted experience is what we strive for, and it’s fantastic to know we achieved that for you.
Thank you for choosing Ramp Network!
Best regards,
Ramp Network Support Team
It was really quick and simple.
May 28, 2026
Reply from Ramp Network
Hi,
Thank you for your glowing review! It’s wonderful to know we delivered a seamless, trusted experience for you.
We look forward to continuing to serve you!
Best regards,
Ramp Network Support Team
HELLO SCAMMER NETWORK
HELLO SCAMMER NETWORK. I HAVE PROVIDED MY BANK TRANSACTION TO PROVE THE FUNDS ARE DEDUCTED 3 TIMES. AGAIN NO REPLY. YOU EVEN DELETED THE CHAT BOT CONVERSATIONS EVEN WITHOUT SOLVING THE ISSUE. YOU GUYS ARE REALLY A BIG TIME SCAMMER. FOR THOSE WHO READING THIS, PLEASE READ THE COMMENTS IN THE FACEBOOK PAGE BEFOFE THEY DELETE IT. I HAVE PROVIDED ATTACHED PHOTOS IN THERE ALSO AND DM THEM PERSONALLY, STILL NO FUNDS REFUNDED AND NO REPLY. THEY ARE REALLY A BIG TIME SCAMMER. THOSE HAVE FUNDS IN YOUR WALLET WITH THEM, PLEASE WITHDRAW NOW BEFORE ITS TOO LATE. TRUST ME GUYS.
May 28, 2026
Unprompted review
Reply from Ramp Network
Hi there,
Could you please check your inbox and read through our responses ?
We sent you a full response with receipts from your banking institution showing that the funds were NOT released to us.
Please go through the communication and let us know if you still face any issues.
Best regards,
Ramp Network Support Team
Was ok, then annoyance
Was ok, then all of a sudden, my ethereum balance can't be sent, swapped, or sold. Says Transaction failed try again over and over. Can't find support that won't take forever to fix issue due to "higher than normal demands" I assume still using covid as the excuse to slowly respond
Edit: I got a reply here on my review, but no resolution with the actual issue I have. Matter of fact, I haven't received any correspondence regarding my issue.
May 26, 2026
Unprompted review
Reply from Ramp Network
Hello,
Thank you so much for using our services.
You had 7 successful transactions using our platform today.
Is you issue about offramp transaction ?
If you haven’t already reached out, please contact us at https://support.ramp.network/en/.
Thank you for your patience and understanding.
Best regards,
Ramp Network Support Team
Ts was so ass
May 27, 2026
Reply from Ramp Network
Hi,
Could you please provide additional details regarding the specific circumstances of the situation?
Best regards,
Ramp Network Support Team
Quick
Quick, doesn't go through Revolut and one of the "last smart" and quick reliable exchanges I know for the moment.
Used it only for the last year or so.
May 26, 2026
Unprompted review
Reply from Ramp Network
Hi,
Thank you for your glowing review! It’s wonderful to know we delivered a seamless, trusted experience for you.
We look forward to continuing to serve you!
Best regards,
Ramp Network Support Team
basically if u load 5$ u get 3$ what is…
basically if u load 5$ u get 3$ what is that tax
May 26, 2026
Unprompted review
Reply from Ramp Network
Hi,
We’re very sorry to learn about your experience.
The total fee includes not only our charges but also other factors, such as network fees. However, for transparency, you can always view a breakdown of the fee structure during a transaction to better understand the network costs.
Best regards,
Ramp Network Support Team
Reply from Ramp Network
Hi,
Thank you for your glowing review! It’s wonderful to know we delivered a seamless, trusted experience for you.
We look forward to continuing to serve you!
Best regards,
Ramp Network Support Team
0 stars
If I could give you 0 stars I would have. I've never had so much trouble getting my crypto into USD and sent to my bank. Now they can't find my account to help me get my money. I will never use ramp network again and I definitely will not be recommending it to anyone I know.
May 24, 2026
Reply from Ramp Network
Hello,
Could you please provide additional details regarding the specific circumstances of the situation?
We could see you had a successful transaction with us 2 days ago. Could you please help us understand what kind of issue you have been facing ?
Thank you so much.
Best regards
RAMP Network
They locked my account with my crypto…
They locked my account with my crypto balance even before they locked it I couldn’t send it out
May 24, 2026
Unprompted review
Reply from Ramp Network
Hi,
Thank you for your feedback.
Please note that if you are referring to your assets in RAMP Wallet, its a fully non-custodial wallet, which means that account status does not have any impacts on your assets as the assets remain in your full control and you can freely send/receive your assets or import your RAMP wallet to any other wallet app.
If you haven’t already reached out, please contact us at https://support.ramp.network/en/.
Thank you for your patience and understanding.
Best regards,
Ramp Network Support Team
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