Rampworx Skatepark Reviews 

175
•
TrustScore 3.5 out of 5

3.5

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Rated 5 out of 5 stars

Very Happy With My Stunt Scooter! I ordered a Sacrifice Flyte 100 V2 Complete Stunt Scooter for my daughter. There was a small delay in the scooter due to Rampworx waiting on a delivery, but this was... See more

Rated 5 out of 5 stars

7 yr old coming for SEN sessions and 1:1 lessons. Terrific coach (Tyler) easily formed a connection with him. His confidence, speed (& posture) has increased. After 3 sessions he appears to have maste... See more

Rated 1 out of 5 stars

it’s been a week since i purchased an item, paid extra for next day delivery. sent two emails regarding my order with no response. tracking suggests rampworx have “sent” my order a couple days but... See more

Rated 2 out of 5 stars

Website stated 2-3 day delivery I ordered Mini Logo Bearings expecting it to arrive fast they took over 2 weeks to arrive due to the item not being dispatched for 10 days by Rampworx then I had to wai... See more

Company details

  1. Skateboard Park

Written by the company

Rampworx Skatepark is the largest indoor extreme sports centre in the UK. Established in 1997 we are one of the longest running skateparks and extreme sports shops in the country. We provide safe and secure facilities for over 1000 young people per wee...


Contact info

3.5

Average

TrustScore 3.5 out of 5

175 reviews

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3.5

All reviews

(175)

20 reviews in the last 12 months

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Rated 1 out of 5 stars

Ripped off

Ordered gloves from the website. Tracking info never worked and gloves never turned up. Practically impossible to get in touch with them! Now having to register it as fraud with my bank and do a charge back to try and get my money back. Avoid ordering from them if you don’t want to get ripped off.

August 9, 2021
Unprompted review
Rampworx Skatepark logo

Reply from Rampworx Skatepark

Hi Gav,

Thank you for your review but we have been looking into this for a while now and can not seem to find any traces of your order to get this resolved it the quickest and most effective way possible.

If you want to give us a call our number is 0151 530 1500

Best Wishes,
Rampworx

Rated 1 out of 5 stars

Terrible service

Terrible service. Placed order, received email advising of delivery. Attempted to contact them by phone and email several with no response. Eventually received an email saying the item wasnt in stock and would be another month. After further failed attempts to contact them I had to seek resolution through PayPal. AVOID this seller

July 21, 2021
Unprompted review
Rampworx Skatepark logo

Reply from Rampworx Skatepark

Hi Murray Inkster

Thank you for your review, we are extremely sorry you feel this way. The product you ordered was damaged and unsuitable to send and we was awaiting the arrival if the new batch if the product but because of Brexit this was delayed coming into the country which we did inform you about, so again we can only apologise for this.

Best Wishes,
Rampworx

Rated 1 out of 5 stars

DO NOT BUY FROM HERE

DO NOT BUY FROM HERE

Ordered 2 sets of skate wheels, they only sent one set and in the wrong colour. They told me to send back the set and then they would send the correct ones. Two months later, I'm still waiting for replacement wheels, have emailed them 3 times and no response.

July 19, 2021
Unprompted review
Rated 1 out of 5 stars

Godawful

Godawful - DO NOT BUY FROM THESE SCAMMERS. Send cheaper items than you buy and good luck on contacting them - they just ignore you. AVOID !

June 11, 2021
Unprompted review
Rated 1 out of 5 stars

scammers and thieves

scammers and thieves! I bought a helmet a month ago, they took the money and I don't have a helmet yet! after a few days they sent me a tracking number, where it was impossible to check where it was! I went to the post office and it turned out that no such parcel was sent and it is a fraud. I wrote several e-mails to them, but I didn't get any answer to any of them! after 2 weeks I finally managed to call her where someone said that he was checking and that he had made a mistake and sent it again for the next day another 2 weeks passed, and a month in total, and I still do not have a helmet or a refund !!! this site is a scam !!!!!

May 21, 2021
Unprompted review
Rated 1 out of 5 stars

If I could leave no stars I would. Online order - totally rubbish

Online order, states despatches same day, after 5 days still no despatch note. Called and the conveniently managed to catch the warehouse who confirmed order had been sent - funny how email arrived a few hours later. Eventually got order to discover they had sent wrong size trucks - wanted 5.5 After a week of waiting daughter really unhappy. Customer service rubbish - although Molly did try to find right size even though they had on their system they had sent 5.25 they had sent 5’s. I had to prove they were 5’s. Website out of date, not true stock levels and nothing arrives in 24 hrs Requested manager to call - never did. Refund still waiting, still waiting for them to send returns label.

If I could leave no stars I would

May 2, 2021
Unprompted review
Rated 1 out of 5 stars

WARNING WARNING WARNING

WARNING WARNING WARNING
Ordered a pair of shoes from their eBay shop, the shoes never arrived. They pretended to send another pair, gave me a dodgy tracking number and by some miracle has supposedly been delivered to me here in Malta in less than 24 hours. I never got a reply when I asked how it is possible. Avoid like a plague.

April 29, 2021
Unprompted review
Rated 1 out of 5 stars

Avoid company

Avoid company. They false advertise when things are not in stock and the customer service is terrible.

I ordered a pair of skates from here as it advertised it will be delivered two days after. I have now waited 3 whole weeks to which they sent the wrong size. I contacted them and they advised me they were waiting on a shipment and I would receive the correct size the next day. A week later I am still waiting. No communication whatsoever. I called multiple times to which no one answered and when someone did, there was no apology and their excuse was the UK sizing to EU was wrong.

They will not go above and beyond to resolve the issue. I've had call 11 times and send 2 emails over the course of 4 days before I could even get a response.

Do not bother with this company!

Avoid... Avoid... Avoid!!

April 19, 2021
Unprompted review
Rated 1 out of 5 stars

Don't order from this site unless you…

Don't order from this site unless you want disappointment!

Ordered a two tone grip tape. The one they sent we is a different colour to what i ordered. I've emailed them 4 times and attempted to call them but i get no answer to either, i ordered 3 weeks ago and still no reply.

January 26, 2021
Unprompted review
Rated 1 out of 5 stars

Terrible Service

Ordered some skate equipment. Upon receipt there were vital pieces missing. Rampworx accused me of tampering with the packaging and therefore being untruthful. It was impossible to get hold of them on the phone. Terrible service. Will never use again.

May 22, 2020
Unprompted review
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