Ranchoutfit Reviews 30

TrustScore 2 out of 5

1.8

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Rated 4 out of 5 stars

I ordered two sweatshirt type tops. Granted responses from website are few and took a long time to get BUT, I am pleased with both. A bit large but I always order larger in case of shrinkage and I fee... See more

Rated 1 out of 5 stars

Ordered shirt plus paid $20.00 extra for expedited shipping. Over a month and nothing arrived and no response to emails requesting status. TOTAL SCAM. This is not a legitimate company.

Rated 1 out of 5 stars

Have emailed company three times with no response. Order placed on May 31. This is a dress for my granddaughter’s wedding and I SURE would like to know if it is coming. Credit Card has already be... See more

Rated 1 out of 5 stars

I ordered a coat from Ranchoutfit I have received nothing, plus I have emailed them several times with no answer. I have fortunately paid with Paypal so I hope to get my money back, I am on a st... See more

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1.8

Poor

TrustScore 2 out of 5

30 reviews

5-star
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1-star

Hasn’t replied to negative reviews

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Rated 4 out of 5 stars

Ranchoutfitters clothing

I ordered two sweatshirt type tops. Granted responses from website are few and took a long time to get BUT, I am pleased with both. A bit large but I always order larger in case of shrinkage and I feel both will wash and dry just fine. They are both really cute. If customer service was more on their toes there would be less worry. I am pleased

March 15, 2026
Unprompted review
Rated 1 out of 5 stars

Not a legitimate company

Ordered shirt plus paid $20.00 extra for expedited shipping. Over a month and nothing arrived and no response to emails requesting status. TOTAL SCAM. This is not a legitimate company.

February 3, 2026
Unprompted review
Rated 1 out of 5 stars

SCAM - FRAUD ALL THE WAY

FAMILY, THIS IS A SCAM. TOTALLY. THE SAME GAME IS BEING RUN NEARLY EVERYWHERE ON THE INTERNET WITH CHINESE COMPANIES WITH CLOTHING PICTURED ON MODEL THAT IS NOT WHAT COMES, IF IT EVER COMES. THEY LIE, LIE, LIE. IT'S GETTING TO THE POINT I DON'T WANT TO ORDER ON THE INTERNET. I REACH OUT PRIOR TO ORDER TO VERIFY IF ITS US, MADE IN US, AND RETURN IN US AND THEY LIE, LIE, LIE.... I PRAY YOU DO NOT GET SCAMMED.

November 13, 2025
Unprompted review
Rated 1 out of 5 stars

My product was NOTHING as it was…

My product was NOTHING as it was pictured - don't buy it - they tell you they will make sure you are happy. I received a cheaply printed shirt - nothing "vintage" as was advertised - different color - different fabric - it's awful.

October 26, 2025
Unprompted review
Rated 1 out of 5 stars

If I could give less than one star I…

If I could give less than one star I would! I ordered this shirt and as it was pictured was a beautiful turquoise blue with pearl snap buttons but what I got was this stiff dingy muddy looking shirt that is nowhere near the color or quality of the shirt that is shown. To say that I am disappointed would be an understatement. I placed this order and it took months to get and it was not worth the wait.

July 11, 2025
Unprompted review
Rated 1 out of 5 stars

Total frustration !!!

Have emailed company three times with no response. Order placed on May 31. This is a dress for my granddaughter’s wedding and I SURE would like to know if it is coming. Credit
Card has already been charged!! Trying to find a phone number OR file a dispute is ridiculous!!! Want CC information and everything!! Use my order
Number or confirmation number you sent me!!! Totally frustrated 😣 😡

May 31, 2025
Unprompted review
Rated 1 out of 5 stars

I ordered a jacket...and received a…

I ordered a jacket...and received a HUGE sizing. I conta cted them immediately...and 3 emails later was offered a smaller size ("don't send the large jacket back - keep it...but just pay the postage to Australia") I paid the $9.99 repostage...and have received ZERO.

I had offered to send the wrong sized jacket back...but they offered to send a much smaller sizing once I paid the $9.99 shipping...NOTHING!!!!

AGGGH!

April 4, 2025
Unprompted review
Ranchoutfit logo

Reply from Ranchoutfit

We are very sorry for the unpleasant shopping experience you have had. We have carefully read your letter and are deeply sorry for the situation you are experiencing. We also understand your disappointment and dissatisfaction. We will immediately check the shipping records and logistics information to confirm the delivery status of the replacement jacket; if there is indeed a missing or logistics problem, we will resend it to you free of charge without any further charge; if you no longer need the replacement product, please email our customer service and we will refund you the full $9.99 shipping fee you have paid.

Rated 1 out of 5 stars

Not a real company

It’s not even a real company in America as they pose to be. Do NOT buy from these people or believe the TikTok influencers that you see… getting rich off being fake like usual…

January 4, 2025
Unprompted review
Ranchoutfit logo

Reply from Ranchoutfit

We are deeply sorry for your experience and appreciate the concerns you raised. We are a company committed to providing quality products to customers around the world and always follow the principles of transparency and honesty. We value your feedback and will continue to work hard to improve our services to earn your trust.
If you have any specific questions or need further assistance, please feel free to contact us through our customer service email or hotline. We hope to have the opportunity to provide you with a better shopping experience.

Rated 1 out of 5 stars

I ordered a coat from Ranchoutfit I…

I ordered a coat from Ranchoutfit I have received nothing, plus I have emailed them several times with no answer.
I have fortunately paid with Paypal so I hope to get my money back, I am on a state pension and the coat took all my Christmas money.
If this is a scam shouldn't PayPal and Trustpilot warn people.
I will write a letter to Rip off Britain, it's a good way of warning people of this company.
Jennie Scott

October 12, 2024
Unprompted review
Ranchoutfit logo

Reply from Ranchoutfit

We are very sorry to hear that you had an unsatisfactory experience. We understand your concern about this situation and are deeply sorry. We are working hard to investigate your order issue and ensure that you have a solution.
Please provide your order number or relevant details (such as purchase date, email address used) so that we can follow up and process the refund or resend the order more quickly. We value the trust of every customer and are committed to resolving this matter as soon as possible.
Once again, we apologize for the inconvenience caused to you and thank you for your patience.

Rated 1 out of 5 stars

Did not get what I paid for

I ordered the poncho with the woman’s face on it with all white background and it came solid white without the image. And it’s such thin scratchy fabric! It took weeks to get and it’s not even right! I’ve tried to contact them but it won’t deliver emails to the address on their website. Don’t order anything from them!

October 23, 2024
Unprompted review
Ranchoutfit logo

Reply from Ranchoutfit

Hello, we are very sorry that we sent the wrong product. It is our mistake and we have brought you a bad shopping experience. We are very sorry. You can contact our customer service for a return or exchange. We will reply in time and make corrections in time.

Rated 1 out of 5 stars

This company is a scam

This company is a scam. Nothing arrived. Stay away

October 2, 2024
Unprompted review
Ranchoutfit logo

Reply from Ranchoutfit

Hello, I'm really sorry. After your purchase, we need to reserve time for production and delivery. There may be delays. You can contact our customer service to check the order.

Rated 1 out of 5 stars

These people are scammers who use…

These people are scammers who use Instagram to steal money. They followed exactly the same playbook as the last time I was defrauded by these Chinese scammers.
They used 17Track to create fake tracking info.
They will argue that the package was delivered when clearly, it hasn’t.
They will type paragraphs saying how they are a legitimate company and how sorry they are blah blah blah.
Update: 24/10/24 Ranchoutfit said they would refund me and I would get the refund in 10 days. A month later, you guessed it, it didn’t come. They are lying liars who lie, lie, lie ..

August 29, 2024
Unprompted review
Ranchoutfit logo

Reply from Ranchoutfit

If 17track shows that the package has been delivered but you have not received it, please email our customer service or send me a private message. We will actively solve it for you.

Rated 1 out of 5 stars

DO NOT ORDER FROM RANCH OUTFIT!!

DO NOT ORDER!!
nothing was "100% cotton" and the Womens sizing was built for a square man. I ordered medium tanks and can usually make due. These are GINORMOUS!!! Don't bother...
Oh also "8-12" days shipping actually shipped in 40 days....
DO NOT ORDER!!

August 14, 2024
Unprompted review
Ranchoutfit logo

Reply from Ranchoutfit

Hello, if you are not satisfied with our material or the size you ordered is wrong, you can contact our customer service for return or exchange. We will solve the problem for you as soon as possible. Regarding the delivery time, we need to reserve some production time after you place the order, plus the delivery time, so there will be some delays. We apologize for the inconvenience caused to you. I hope you can understand.

Rated 1 out of 5 stars

Absolute scam

Absolute scam. Order was never shipped. They took over $100; I wish I had looked them up before ordering. BEWARE!!

August 10, 2024
Unprompted review
Ranchoutfit logo

Reply from Ranchoutfit

We are really sorry. We need to reserve time to make the product after your purchase, plus the time spent on transportation, so there will be some delays. We are deeply sorry for the inconvenience caused to you. We will ship it as soon as the production is completed. I hope you can understand.

Rated 1 out of 5 stars

This company is a complete scam

This company is a complete scam. Best case you apparently get horrendous quality items. Worst case you don’t receive anything. I’ve been fighting with PayPal and this company for a month to try and get a refund because they never even shipped it.

August 8, 2024
Unprompted review
Rated 1 out of 5 stars

Liars

Liars. That is the word I would use to describe these guys. I ordered a shirt from them, the quality was alright, but you can tell it's sh**tty and came from china. Anyways, the shirt ended up looking terrible in person, and they didn't mention anything about NO returns. Well, they want you to send it to china and pay up your ass to get it there. WORST customer service I have experienced so far. DO NOT buy from this company. Do yourself a favor and spend your money and time elsewhere.

August 6, 2024
Unprompted review
Rated 1 out of 5 stars

I ordered a pantsuit and some jewelry…

I ordered a pantsuit and some jewelry and it took a couple months to come. The pant suit didn't fit well and the big kicker is they are in Chine and the customer has to pay the shipping back to China and if its an exchange you have to pay the postage both ways. It's a scam and that's why the address isn't written on their website!!!! Stay away from this outfit.

July 1, 2024
Unprompted review
Rated 1 out of 5 stars

Never received!!!!

I have been waiting for my purchase for 3 weeks now with no reply to my emails to them. I am still hoping I get it soon but after reading all the reviews I have my doubts. Be very wary of this company.

June 4, 2024
Unprompted review
Ranchoutfit logo

Reply from Ranchoutfit

We are sorry to have kept you waiting! We understand your concerns and are verifying the situation as quickly as possible. Please provide your order number via the customer service email or private message, and we will prioritize your processing and ensure that the problem is resolved. Thank you for your patience!

Rated 1 out of 5 stars

They sent me a knock off version of the…

They sent me a knock off version of the pants I ordered. Then customer service would not give me a refund.

July 11, 2024
Unprompted review
Ranchoutfit logo

Reply from Ranchoutfit

We are deeply sorry for your experience! The item you received was not what you expected, which is not what we expect. We take your feedback very seriously and want to resolve your issue.

Rated 1 out of 5 stars

Avoid this Company

Ordered $110 worth of merchandise. After waiting three weeks, tracking said the items hadn't even shipped yet. I contacted them and received no reply. A week later I contacted them again. No reply.

It's odd that others are claiming they received their items. Are these fake reviews?

June 1, 2024
Unprompted review
Ranchoutfit logo

Reply from Ranchoutfit

Thank you for your feedback and we are deeply sorry for the inconvenience! Due to the surge in orders, the preparation and delivery time is slightly longer than usual, but we are working hard to optimize the process.
Regarding your messages and private messages, we ensure that we have responded in time, but there may be system delays that may not be communicated in the first time. Please rest assured that our customer service team will always be there to help you, and you can contact us directly via email.
Thank you for your patience and understanding, we look forward to bringing you a better shopping experience!

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