Ranis Online Reviews 17

TrustScore 4.5 out of 5

4.3

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Company details

  1. Clothing Store
  2. Bridal Shop
  3. Haute Couture Fashion House

Written by the company

Shop the latest styles and launches from over 100 Pakistani designer brands such as Elan, Suffuse, Asim Jofa. Take advantage of our in-house tailoring and have your outfit stitched flawlessly and delivered worldwide. Browse our designer ready-to-wear for lawn casuals, to beautiful chiffon dresses for formal occasions.


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

17 reviews

5-star
4-star
3-star
2-star
1-star

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Rated 5 out of 5 stars

good customer service

Ranis has a very good customer service. I ordered one stitched suit and the tailoring was perfect just like picture with premium stitching. Will definitely be ordering again from them. Happy customer!!

January 10, 2026
Unprompted review
Rated 5 out of 5 stars

I cannot recommend Ranis highly enough

I cannot recommend Ranis highly enough! From the moment I contacted Akeel and his team, I was greeted with warmth and professionalism. The attention to detail, precision, and passion for tailoring were evident in every stitch.

The team took the time to understand my style, preferences, and body shape, ensuring a flawless fit. The craftsmanship is simply outstanding—each piece feels luxurious and uniquely mine. Whether it’s a custom suit, shirt, casual or occasion wear - their expertise shines through.

If you’re looking for elegance, quality, and impeccable service, this is the place to go. Five stars are not enough! I will definitely be returning for more.

March 1, 2025
Unprompted review
Rated 5 out of 5 stars

Ordered my first suit from Ranis

Ordered my first suit from Ranis. Their customer service has been amazing, they usually respond as soon as you send them a message on instagram. Their tailoring has been great, stitching is neat and tidy. They try to match the embellishments as close as they can to the pictures and make sure the add ons look good. Their delivery has been on schedule, for stitched suits, your clothing should arrive around a month after placing your order. They provide you with a tracking number so you can track your order. The suit I had ordered does appear to be a slight different colour to the model picture but that would be the brands fault as the model shoot for the clothes and lighting would have affected the colour of the suit. Overall, a great experience and will be ordering again.

January 23, 2025
Unprompted review
Rated 1 out of 5 stars

False advertising

False advertising - suits don't look like pictures and the quality in real life is really bad. Customer service sucks, despite multiple attempts to try and get the piece refunded because it literally did not look like the picture but got deflected many times.

October 28, 2024
Unprompted review
Rated 5 out of 5 stars

Beautiful outfit

First time I ordered from Ranis Online and I am so pleased. I absolutely love my outfit. The customer service was great any enquires I had were answered promptly. The custom stitching option was great along side the option to add premium establishments as this meant I could have my outfit made exactly like the photo in which the model is wearing it. The attention to detail in the stitching of the outfit was wonderful and overall I am so pleased.Delivery was faster then expected. Will be ordering again from Ranis online in the future.

August 12, 2024
Unprompted review
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Reply from Ranis Online

Thank you for shopping with Ranis Online and we graciously accept your wonderful feedback.

Rated 5 out of 5 stars

Amazing service

Amazing service! Clothes came sooner than expected and lovely stitching (I paid for premium stitching)

Would recommend this company!!

July 20, 2024
Unprompted review
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Reply from Ranis Online

Thank you for shopping with Ranis Online and we graciously accept your wonderful feedback.

Rated 5 out of 5 stars

Beautiful suits.

***Honestly I am so happy I have found ranis online.*** This was the first time I was placing an order...

I was quite reluctant to order online after my bad customer service from house of fiza...it really put me off...

**But I read good reviews about ranis online so I had a look at there website..Im glad I did ..I found all the suits I wanted in one place so i ordered 10 suits..
The customer service was excellent. They kept me upto date with the order. All the items were Delivered on time.
** All the suits are beautiful**,....Any issues I had.. was handled quickly and professionally.

..I will be placing more orders from ranis online as I am happy with the garments and the customer service...thank you

June 1, 2024
Unprompted review
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Reply from Ranis Online

Thank you for shopping with Ranis Online and we graciously accept your wonderful feedback.

Rated 5 out of 5 stars

Amazing Service

Amazing Service !
I’m so glad to have finally found a clothing business I can finally trust. I was reluctant to order at first due to my past experiences with other businesses. However I am so glad I did. Ranis Online were efficient in responding to my messages and kept me updated with my delivery. I love the quality of their products too ! I will definitely be recommending Ranis Online to my friends and family.

April 25, 2024
Unprompted review
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Reply from Ranis Online

Thank you for shopping with Ranis Online and we graciously accept your wonderful feedback.

Rated 5 out of 5 stars

I am very satisfied with the support I…

I am very satisfied with the support I received from Ranisonline
From the start to end of my order they was on hand with all my questions and queries
I look forward to shopping with them in the future and highly recommend their customer service as a 5*

April 22, 2024
Unprompted review
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Reply from Ranis Online

Thank you for shopping with Ranis Online and we graciously accept your wonderful feedback.

Rated 1 out of 5 stars

If i could give them 1 star i would

If i could give them 1 star, i would.
horrible customer service.
i bought 4 100$ suits UNSTITCHED to ship to US with an additional 40$ shipping fee.
on their website, they don’t convert the prices based on your location so you’re basically clueless as to how much each suit costs.
I thought they were showing prices in EUROS because they don’t convert based on location. So they ended up charging me 335$ usd for 4 UNSTITCHED suits. so incredibly expensive i might as well buy in the US.
on top of that, when i tell them my situation, they suddenly tell me 2/4 items are out of stock so i will be getting a refund. AFTER i have payed.
when i say i would like a shipping refund as i had payed shipping because i was buying 4 suits not 2, they decide to refund the entire order.
UNPROFESSIONAL lousy pakistani company.

March 19, 2024
Unprompted review
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Reply from Ranis Online

We are sorry to hear of your experience with us. We endeavour to improve our ordering process, as well as working closely with shipping partners to achieve the best rates possible for our clients.

Rated 5 out of 5 stars

5 star service and quality!

Recently bought a beautiful dress online. Their service was honest, exceptional fast and the quality of the dress was amazing! Definitely not a replica here! There’s so many companies out there now you just don’t know which one to trust. Thank you Rani!

January 26, 2024
Unprompted review
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Reply from Ranis Online

Thank you for shopping with Ranis Online and we graciously accept your wonderful feedback.

Rated 5 out of 5 stars

Extremely happy with the level of…

Extremely happy with the level of service they provide. Quick and efficient with their communication and delivered the dress on time! Thank you!

October 9, 2023
Unprompted review
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Reply from Ranis Online

Thank you for shopping with Ranis Online and we graciously accept your wonderful feedback.

Rated 5 out of 5 stars

Excellent service

I ordered couple of outfits which arrived in good time. The outfits were tailored perfectly.
I was very happy with their service as all my questions and concerns were addressed immediately .

October 6, 2023
Unprompted review
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Reply from Ranis Online

Thank you for shopping with Ranis Online and we graciously accept your wonderful feedback.

Rated 5 out of 5 stars

Perfect!

I ordered two Sana Safinaz suits from here and it arrived on time as well. I opted for the stitched option and it was stitched perfectly. However the fit is rather on the larger/looser side than a true fit.
Regardless I would definitely recommend this company to everyone 💯

June 18, 2023
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Reply from Ranis Online

Thank you for shopping with Ranis Online and we graciously accept your wonderful feedback.

Rated 2 out of 5 stars

Size not as expected.

I ordered a medium and when it arrived and tried it on, it was more like an extra small. Not happy with purchase as a very expensive outfit is now useless.
Delivery was as expected

June 18, 2023
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Reply from Ranis Online

We are sorry to hear of your experience with us. We have since taken on board your comments and improved our sizing charts and measuring guide to ease confusion for customers.

Rated 5 out of 5 stars

First try and happy with service

Purchased a suit from Ranisonline, and was advised wait time would be over a week,
but delivery was fast within a couple of days.

Excellent customer service from Akeel who gave step by step communication and amazing service.

Wife loved the suit so much, decided to purchase 2 more.

Quality of clothes' = Excellent 5 Stars ( authentic product's)
Delivery = Excellent 5 Stars
Service = Excellent 5 Stars
Communication = Excellent 5 Starts
Payment = 5 Stars (could also have option of Paypal)
Price = 5 stars ( very competitive prices)

May Akeel keep this level of service up and have a prosperous business.

January 10, 2023
Unprompted review
Ranis Online logo

Reply from Ranis Online

Thank you for shopping with Ranis Online and we graciously accept your wonderful feedback.

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